just moved to Toronto from Halifax and needed to keep our families contents in a safe, secure, easy…read moreto access storage and choosing the Public storage on vine ave was easy... Got help from Haroon and Antonio who were the nicest guys to work with who took care of everything... would absolutely recommend them. Thank again for making it painless and best of luck in the future.

This is a scam…read more They double billed me for my storage unit. I cancelled on the day they told me to and still received a charge on my credit card. When I reported this they said once there is a charge they can not issue a refund. I've dealt with other Public Storages where this isn't the case. This specific branch is scamming people by billing them twice.

BEAWARE. They are Thieves... Never ever risk storing your stuff there. They lured me in giving a…read morethree month discount and then started sending bills with illegal charges. $50 late fee for $80 rent. When I mentioned its wrong they mentioned the late fee cannot be more than 2%, they said they will send me the correct bill but never did. The locker was far for me and I had physically go to ask for the correct bill, but by that time they forcefully kept my $40k worth stuff, stating they are allowed to settled their $800 bill (which was completely wrong bill) and stole all my stuff. Funny thing is there was no trace of my personal item left behind. I was constantly communicating through email and I got no email stating they are clearing my locker.

BEAWARE. They are Thieves... Never ever risk storing your stuff there. They lured me in giving a…read morethree month discount and then started sending bills with illegal charges. $50 late fee for $80 rent. When I mentioned its wrong they mentioned the late fee cannot be more than 2%, they said they will send me the correct bill but never did. The locker was far for me and I had physically go to ask for the correct bill, but by that time they forcefully kept my $40k worth stuff, stating they are allowed to settled their $800 bill (which was completely wrong bill) and stole all my stuff. Funny thing is there was no trace of my personal item left behind. I was constantly communicating through email and I got no email stating they are clearing my locker.

Saved us! We looked for an outdoor parking space for weeks and had no luck. Public Storage on…read moreHobson was so quick to help us. Max and his crew are so friendly and professional. This is the only place we will be recommending to anyone who asks. Right location, right people, and right prices!

Stay away from this establishment! They are total crooks. Despite purchasing the insurance we have…read morelost. When we moved our things in we, unfortunately, had the mishap of having 2 boxes that were left outside our unit. We received a phone call from them the next day saying we had two boxes that had remained in the hallway. I was grateful and thank them but and let them know that I was in between Montreal and Toronto and not back for another 3 weeks only when I returned I was informed that they had thrown away my boxes. I was absolutely stunned and frankly devastated because the value of the boxes was very important and precious to me. I was offered no compensation and was told that the management doesn't want them to keep anything for customers. And that the cleaning crew threw out my two boxes. That is obviously not what they did with the boxes. I stayed for a full year in their establishment in despite this since most my things were already there. I offered a reward to get my things back but obviously never got them back.

I was looking for a self-storage to move all my stuff for a short period during my home renovation…read more I came across Jiffy Self Storage while browsing online. The facility is clean, safe, climate-controlled and easily accessible. I highly recommend Jiffy Self Storage to anyone and would use them again the next time the need arises. Thanks for the great service and support!

DONT Trust Jiffy with your stuff!…read more Initially, all seemed good. They kindly donated a unit for my charity for youth, then, one day months later, when we went there to get some of our school posters, all our stuff in the locker was GONE! Wall-to-wall! They had cleaned out the entire unit --first they said they needed it for another client and claimed they didn't have our phone number (which, of course they did; as everyone has a file there, plus the charity is online with our contact info), then they switched their story and said someone broke into our unit (and took tonnes of documents and posters? We don't think so). Verrry strange. An elderly woman who lives there opened the door to her small apartment in there and told us that, then shut the door and disappeared. No explanation, no compensation. A very unethical, irresponsible company. DONT use them if you don't want to risk losing your worldly goods, your business or your life-savings.

Public Storage is ideal. We were referred by our mover, JP Moves You (excellent movers, btw) and…read morewe are not disappointed! Dunsen, the Manager, found me a great deal on an 8 x 10 and handled all the initial paperwork, etc. He is professional, personable and understood our needs perfectly. Susie handled a few of my calls/questions. She's fantastic and lovely. Eric handled our first "move in" of boxes. He was terrific, kind and patient! The quality of the facility is basic but clean, dry and cool, and access is easy. The value is excellent. They have periodic specials and great deals for long term storage. Definite 5-Star Facility ... And the people who manage the facility are wonderful!

I used this facility to store my belongings while I was between apartments late in 2017. From the…read morevery first phone call they were pleasant to deal with and eager to help me. I used movers to move my things (El Cheapo, who were familiar with the storage unit and also great to deal with), and had NO issues moving in or out. My storage locker was indoors, behind a locked gate which I was able to access almost anytime I wanted with my own personal access code. I was able to get deal for my first month, and they were able to pro-rate the second month, as I was not there for the full period. I hope to not have to put my things into storage again, but should I have to I would definitely be back to Public Storage on Jefferson. ** During this experience I also met a person with my EXACT first and last name. Same nickname, same spelling, and born one day apart. An added COOL factor to this experience :)

Stored my stuff here for a couple months. The facility is absolutely pristine and the customer…read moreservice is good.

TLDR; Garbage, don't get fooled by their friendly veneer, they have no interest in actual customer…read moreservice. If need more than a basic locker to access 9-5/M-F, look somewhere else. Originally picked XYZ because of their customer service, even though they were more expensive, and the staff seemed to understand after hours access was necessary for people who worked for a living, and were renovating their house so thus needed to move things in and out of the locker on a daily basis. They were fine granting it in 2 week blocks. Then something changed internally and we were forced to call the facility every day, during the day, to get access that night, even though everyone is issued a unique access code. That was annoying enough, but boy was I wrong. Today, the day I was moving a large set of furniture to the locker, the staff forgot to grant the after-hours access even though I talked to them in person! (Their system is to write it on a post-it note and do it whenever they feel like it). Of course I also only find out at 7:05PM right after the office closes and no one picks up the phone. I now have to pay an extra $200 to keep the moving truck another day and park it in a random outdoor parking lot, unsupervised. In that one failure, the storage locker has now costed us almost the cost of the locker itself. I met a couple my first day at 7:10PM who was in a similar situation where they had driven down from Barrie only to find after hours access hadn't been given to them and there was no one they could call to get access. I should have taken that as a sign and cancelled my locker right then and there. I honestly would have been fine to pay an extra $10-$20 extra for blanket after-hours access, but instead their senior leadership choose to annoy their customers for no reason.

I'm really disappointed with Angel Movers & Storage. I received a positive recommendation for their…read moreservices from a friend, but when a representative came to our home and I answered the door wearing a mask (I was recovering from a contagious infection) and brought a mask for him to wear, he walked away and said "Our employees will not wear masks. We're not the company for you". For those of you still concerned about COVID safety, apparently this company is anti-mask. I certainly don't want people like that working long hours in my personal space during a pandemic!

A professional move by professional movers, really made a nightmare of a day a breeze. Team was on…read moretime and prepared. Moved from Etobicoke to downtown Toronto and found these guys online. Great service, clean and caring. My stuff was loaded and unloaded with care and not a scratch on any of the items and they stuck around to help move some of the big items into place. If you're looking for a fast, hassle free and fair priced movers these guys have my recommendation.

I have had a locker here for many years. Live in a condo and there is never enough storage space…read more Love the hours-open so many hours. always clean and very well kept. I have tried other places, but in my opinion this is the best. The only concern I have is the washroom. I wish it could be kept cleaner, but realize they can't go in and clean it after each person uses it. I would recommend this storage locker for sure.

A nightmare of an experience. The worst customer service and support money can buy. Overpriced,…read moreunorganized, unresponsive and unsafe. Moved in for a year to see prices increase, basic needs not met around the facility, and staff who don't care. Moved out to save money and gain peace of mind. Terrible.