Steve and his associates were fantastic! He came to my home in a very timely manner, found the…read moreproblem, took my computer with him, retrieved my data from a dead computer and loaded it on a new computer. He came back to my home with my new computer and made sure everything was running fine. He is very professional and patient. Will use him again in a minute.

Steve was very helpful in assisting me, over the phone in clearing my print queue on my printer;…read moreso, that I was able to continue using it to work from home. Very patient, as well. Would definitely recommend him, and will keep his name/number in my phone in case I need his services, again!

Cracked my computer screen and reached out to Indycomp. He helped me quickly source a replacement…read morescreen, got it installed fast, and made sure everything was working perfectly before I left. Super responsive and easy to work with. I'll definitely be bringing all my computer and phone repairs here from now on!

Alex did a great job repairing my PC. He worked the task as a high priority and successfully…read moreaccomplished the task within hours. Explained what the root cause of failure was and the actions taken to remedy. He called me the next day or two to follow-up and insure I had no further issues. Highly recommended!

If I could rate it a zero star I would! Marvin is an absolute fraud who also is very…read moreunprofessional! Linked down blow is a video of Marvin telling me to go "f myself" after just calling to ask for an estimate of my personal device he had in his care. This man is an absolute Fraud and is likely to break what he touches!!!! Update: It unfortunately will not allow me to attach videos of phone call but I can assure that If anyone would like to see how Marvin speaks to his clients I'd be happy to email the video! Just ask and I'll send my email along side the video for proof. Marvin tries very hard to intimidate people who are just in need of his services by threatening to add charges to their totals for no reason especially when he never fixes the problem and only adds to the issues! Also calling them very vulgar names! If you want my honest opinion you have better luck just trying to repair your device on your own or taking it to another shop as Marvin is the worst for customer service and to provide you with help!

My thumb drive broke. I called that morning and was able to get in that morning and have him look…read moreat it. He explained what he was going to do and told me to give him an hour and within an hour I had heard back from him. He was able to fix my thumb drive saving me thousands of hours of time. Very friendly and great customer service. I hope nothing like this ever happens again but I know who I'd go back to if it did. Would recommend again and again!

Extremely patient and helpful. He assisted me with troubleshooting over the phone. And then when I…read moredropped the machine off to him, he identified and repaired the issue very quickly. He did this all free of charge(because the solution was so simple). An extremely professional and helpful gentlemen

I had woken up to my PC not turning on despite having no known problems since it was built. I found…read morethis location on Apple Maps and it wasn't too bad of a drive. It was odd having to go into an apartment instead of a shop but as soon as I got to know Mr. Patel all my worries vanished. He began trouble shooting right away and discovered the problem within 30 minutes!! He explained exactly what he was doing which was helpful as I'm a student working towards a tech degree. It was pretty quick service and overall an awesome experience. He had advised what the best fix was and didn't charge me anything for diagnostics. However I still gave him a $10 tip for being efficient, kind and experienced. It may seem strange going to a repair technician working from home but I can assure anyone reading as a young adult I felt safe and content with the service I received and recommend him greatly. I plan to use his expertise should I have another problem!

Fairly price, convenient, fast, friendly and honest about what he can and cannot do which I…read moreappreciate. Will continue taking my business to him in the future!

It is never pleasant when your computer has issues and will not work properly. After investigating…read moreseveral computer repair shops in Carmel/Indy area, I decided to try Indy-Tech. Charles is a very pleasant man who talks normally......not like a computer geek. He is a nice family man and is very knowledgeable about all types of technology's. It only took Charles a few minutes to determine my operating software was corrupted and he offered to install a brand new Windows operating system. One hour later, the computer was ready to pick up and everything worked great. Their prices are very reasonable and their quick response to my computer issue was a blessing....especially during the holiday Iwith so much going on. Thank you Charles. I will be recommending you to others and I will certainly rely on your expertise in the future if needed.

Andy is truly the best. Incredibly responsive, talented, and zero bs…read more Always a more than fair price and has saved the day on more than a few occasions. HIGHLY recommend.

We had an exceptional experience with Andy. We found him to be honest, very professional and he…read moreresponded quickly in both instances . As small business owners ourselves we are very particular about services we receive and he truly exemplified friendly, professional assistance. He is amazing!

I dropped in yesterday to get some help changing my sign in details on my Apple account after…read moreclosing a business. Sean figured it out quickly and made a couple of other suggestions to make my online life easier. I just moved to Indy from out of state and worked with the same Mac guy for 20 years. I feel confident that I've found my new Mac guy.

After examining and diagnosing my PowerBeats Pro ("device") MacExperience breached a written…read morepromise to repair my device. On August 15, 2024, I brought my device into a MacExperience shop with a pairing issue. The clerk observed the pairing issue and advised that my item was under warranty and would be repaired. The "system" was down, so I hand wrote my name, email address, mailing address, and phone number on a sheet of paper that contained no disclaimer or "fine print." More importantly, the clerk, after examining my device, wrote "won't pair" as my device's issue. As detailed below an shown in the exhibits, MacExperience (1) confirmed the diagnosis and (2) provided written assurance to repair or arrange for the repair of my device. On August 16, 2024, I received the following update from MacExperience: "Our technicians have diagnosed your repair and ordered part(s). Once the part(s) have arrived, the technician will begin the repair and you will be notified when the repair has been completed." (See Exhibit B). On August 19, 2024, I received the update that, "Our technicians have shipped your device to one of Apple's repair centers for repair. Most mail-in repairs take 5-10 days from the time they are shipped to be completed and returned to our store." However, MacExperience, notified me that would not honor their written promise because an Apple technician detected "liquid damage" with no further explanation. Neither the MacExperience clerk nor I observed any liquid damage when the MacExperience clerk examined my device; again, after examining, he wrote "won't pair" on the intake form. When pressed on honoring its written promise, MacExperience blamed "automated notifications." Keep this lack of integrity in mind when determining where to go for a Mac repair.

The owner is extremely friendly and helpful. I was impressed with the time he took to explain what…read morehe thought my pc issues were and how he wanted to proceed with the repair. He quoted me the price before he did any repairs so there would be no surprises. He went out of his way to make sure I was pleased with my computer when I picked it up and he thoroughly explained what he did. I would definitely take my computer back to this place if I ever had any more issues in the future. I would also highly recommend this company to anyone needing computer tweaking or repair.

Our computer at our church suddenly stopped working and was not repairable without spending a…read morefortune. I called Computer Troubleshooters and they had the more advanced system we needed. They took their time to make sure the specs were correct and even adjusted the price to better fit our budget. We were in a time crunch due to having a funeral the next day so they really helped us quickly on the spot. The customer service was excellent and I highly recommend them!