Steve has been servicing our HVAC for years and has always been prompt and courteous with extremely fair prices. Last week we requested his help with a heat pump problem and he resolved the issue the next day. Even more impressive, he serviced our HVAC the day after Hurricane Michael and my neighbor had a tree blown down over a section of my fence. While servicing the HVAC, Steve noticed my neighbor and I cutting and removing the tree, and during a break while waiting for the AC to thaw, he marshaled his three man crew and helped us remove the tree...saving us a good hour of work. If you want "old school"service, Steve is your man. He is the only person we will call for HVAC service! read more

In May 2017 my upstairs central AC and heat unit decided to stop cooling even though it had only been replaced in 2008. AHS sent out a company that just suggested replacing the compressor and freon, which would be about $800 for the freon only. I didn't feel that this was correct so I called another company and they suggested that I replace the whole unit. I figured this is what needed to be done as it was just never cool in the upstairs of my house or should I say evenly cool, one room would be cold and the others hot. The company did say that AHS was taking the cheap way out and if they wouldn't pay to find out where the freon was leaking I would have to keep replacing it every few months. I decided to get a few different estimates two by advertisement and then Smith and Carter by word of mouth recommendation. Not only was Smith and Carter $2000 less than the lowest quote of the others (the others spend a lot on advertisement every month driving prices up). I also liked the fact that Steve Smith noticed that two reasons my upstairs was not getting cool enough was that the piping for the coolant was way too small to get enough through to the blower portion of the unit, the second was that there was no vent in the hallway. Since they installed the new unit the upstairs of my house it is so comfortable, which has helped keep the air from running down stairs as much and my electricity bill has gone down. Steve Smith is an honest man that cares about the quality of work he and his employees do as well as making the customer happy. I highly recommend Smith and Carter. Please don't always go to the big names, you might be able to save yourself some money and still get someone who is just as reliable if not more reliable. read more