Every person I have met since moving from Alaska has been amazing!!! Knowledgeable, fun, always a…read morepositive experience. Absolutely love you guys. Selection is beautiful, value has always been great for everything we have gotten.

I've been coming here for a while but today they wouldn't let me return or exchange the lady called…read morethe "boss" and boss says NO RETURN NO EXCHANGE!!!! I had receipt too!I just buy wrong item never used it cuz it WRONG ITEM. Bye Texas tobacco ugh

Absolutely fantastic customer service, great selection, especially for Sherman... Everyone here is…read morefriendly and accommodating, as well as extremely knowledgeable with all products. Prices are reasonable and the atmosphere is cool.

Was sold a broken battery; asked for an exchange 23 seconds after purchase yet …read more was told too bad.. As a traveling veteran; I HIGHLY RECOMMEND NOT Giving your Buisness to this establishment.

I was a long time buyer of vuse products when I lived in…read moreSherman. I had bought so many Vuse pods that turned out to be defective. I was told by the staff to send complaints to RJ Reynolds. Now that I have moved to Illinois, I have found that Vuse products here are package much better than Texoma Tobacco and always work. It's my view that the Sherman shop are selling repackaged and defective product in their store.

First time here and I was impressed. Prices are GOOD compared to a lot of other places and trust me…read moreI've been to my fair share, lol. I got two vapes for my normal price of one, so it's a steal (and it's my same brand I normally use!) Customer service was okay, the girl behind the counter seemed to struggle with the few questions we asked her about things but otherwise everything is good. Store is clean and seemed well supplied. Such a good find, I'll be returning here soon!

Been going here for years!…read more Great staff, great juices, only shop to a offer 30 day warranty on all hardware sales.

They can be a bit difficult to get to, due to traffic on Texoma Parkway, but they are very…read moreknowledgeable. My favorite vapor shop. If there is something specific you want, like a flavor in less or more nicotine, they will mix it up for you. It can take a few minutes, so make sure you can wait for a couple minutes. They get really busy on weekends, so that isn't really the best time to go.

Total laid back yet professional environment, the gentleman named J.R. who works there is very…read moreknowledgeable and patient. He took his time to explain to me the differences in all his products including the different flavors. All the prices are nicely displayed in front of you, so their is no guessing on price. Very Patriotic!!! Very Professional!!!

Great E-Cigs and parts for the common vaper. Great demeanor from j.r. the owner. However his…read moree-juices are to be questioned. The flavor in more than half of what he has to offer are tremendously weak or over priced. All the while he pushes his own made product to the customers which I would give about a 7 at best on these flavors. The old woman who works with him sometimes has no clue what they are selling and they over work the younger woman who works the counter. He is a great Salesman. Very polite to his guests. Has a vast array of parts for your e-cig. And he does offer a "menu" of his e-juices. Just don't be surprised if you can't taste any flavor from them.

The service you receive from Kevin the store manager is above 5 star & being a person who is a past…read moresmoker w/ respiratory issues he worked w/me to find a solution that allows me to truly enjoy vaping. I was in need of a special formula & he delivered. Any problem I have ever had was immediately addressed & rectified...this kind of service is rare today & I highly value it & The Vapor Cloud!

Not the widest selection of commercial e-liquids, but a full menu of custom mixes more than makes…read moreup for it. Staff is friendly and knowledgeable, and their prices are reasonable.

What makes Massive Vape are the women who make sure to talk, ask, and laugh with the people that…read moreenter their shop. I have been to many vape shops and honestly other companies need to teach their employees some kind customer service (Texas Tobacco.)

From the owner: We are here to help in any of your vaping needs. Whether it's to quit smoking cigarettes, or the…read moreneed to "Cloud Chase", we will assist.