Saw a shirt in the window the night before I wanted to buy for my stepdaughter. Came back the next…read moreday at 11:15, but the shop was still closed even though window hours said they open at 11. That probably should have been a clue about the type of service they provide. I came back an hour later to try to get the shirt. The store was 100% EMPTY except for the guy behind the counter. Politely asked if he minded me taking my mask off while no one else was there because I have a documented medical condition (legally exempt from the mandate) that makes it hard for me to breathe. From across the store, he told me no. I tried to explain to him I legitimately have a condition and medical documentation I could show him and that I put the mask back on if anyone else comes into the store. He told me to keep the mask on or get out. He didn't give me a reason for why he had a problem. He didn't offer me an alternative, he just was rude. Then, as I left, he sarcastically yelled out for me to "have a nice day". I've made the same request at other stores, and have NEVER been denied because I only ask when there are no other customers in the store. I even openly disclose my condition instead of just saying I'm exempt because I want them to know I'm not just trying to break the rules. It wasn't because it was an "Asheville thing" because three other stores were OK with it as long as no one else was around. I don't go in trying to cause problems. I don't try to make a statement. I just try to give my business to local shops who are willing to work with me and my disability. Once I stopped crying and shaking from the unexpected confrontation, I took my money to another store. One who helped me out instead of being intolerant and hateful. So, if you want to give your business to a place with staff who bullied a woman with an incurable disease when there was absolutely no reason to be a jerk, they may have stuff worth buying. But hey, I probably gave him a chance to brag to people how he got to throw an anti-masker out of the store. Glad one of us got something positive out of exchange.

First off, this is the best smoke shop I have ever been to. My wife and I stopped by while on a…read moreroad trip. We were helped by a dark haired gentleman who was incredibly friendly and super knowledgeable. He was able to answer every question I had for him, and he offered me some suggestions based on what I had mentioned while talking to him and ended up with a perfect glass piece for me and some legal CBD concentrate. We also left with an awesome dragon incense holder. Pair the great selection with the incredible customer service and you have a recipe for the best shop I've visited to date.

Was treated very kindly by all the women in this store. Very thankful for women who are…read moreknowledgeable about products, kind in action, and welcoming. As soon as I entered the store I was greeted by several cheerful voices and offered samples, and a Zyto scan to show which biomarkers could use a better benefit with certain supplements for my body. I was very interested to learn of all the services offered including iridology by Kathy which I plan on scheduling for my next client visit.

We stopped in just after eating at Fresh restaurant next door. I was very surprised when I realized…read morethat this wasn't your typical "New Age" spiritual vitamin store. This store is based on a higher level all together. It's based on heath and knowlege based on the bible. Yes the bible. The principals and approch used in perscribing supplements are based on the principals of health as written in the old testament. I've been to so many stores that sell these types of products but this seems to be the only one that really makes sense. Don't get intimmideated and be sure to visit. Very knowledgeable staff and only the best products. It is so apparent that they are there to help people and not there for just to make money. This store is a very special place.

Helpful staff friendly people and great selection. Thank you Selena for your time and patience with…read moreme can't wait to come visit y'all again

To the community that supported this shop for many years including myself and my boyfriend, I…read moreunfortunately have to give this review a 1 star rating which I hardly ever do unless I absolutely have to. I have been going to vapor world with my boyfriend for many years and we were long time loyal customers well that ends today as of 7/6/2026. I will now explain why we are no longer going to be supporting this company, this company we have seen a change of leadership many many times over the years and to be honest I don't think it has gotten better I think it has gotten worse. But that's only one part of this review it has come to my knowledge that the leadership of the store decided to change the system over to something new and the points system that we all knew and loved was done for. So if you had accounts like myself and my boyfriend these accounts have now been deleted and destroyed and your points are gone. They tried to tell my boyfriend that they let everyone know on social media etc.... So I went to look for the big social media post after learning that my account as a long time loyal customer with over 5,000 points saved was destroyed I wanted to know when this announcement got posted. Well to my surprise they have created new pages for the vapor world Facebook page and I went in and had to scroll pretty far back because Aparently this change over happened a while back I finally located the post back on the date of January 8th, 2026 there was only 1 post made about how you had until the end of January to use your points or loose them. After finding all this information out my boyfriend and myself have come to the conclusion that we will no longer be supporting Vapor World especially since they can't and won't be bothered to honor their long time loyal customers who have been shopping there for a years. I am very upset and frustrated with how this all went down. As customers who have bought many products over the years and getting to know the owners and the workers and loosing out on those points that were awarded at 1 point per dollar spent and your not even honoring your long time loyal customers, well today you now loose not 1 but 2 loyal customers. I hope this makes you rethink your decisions going forward.

Vapor world is awesome! The staff is very helpful and always knows the products very well. This is…read morethe only vape store I go to in Asheville!

I have been coming to this shop since not long after it opened and I have to say that every time…read moreI've gone the employees are super friendly and helpful. They answer any questions I've had and if they didn't know they were honest and told me the truth. I recommend this shop to anyone needing a smoke shop.

All was good positive energy. all was push to a prove they quality to customer.customer service is…read morea 100%.I Will love to sure more love the store

Great prices on glass pipes. Very helpful staff. They did not have what I was looking for, but…read morethey're gonna have a chipped here from one of their other stores. And again really great prices.

Unhelpfull Don't…read morespeak English And was not interested in helping me Why be in business

For a small town store, they had X-actly what the doctor ordered. Literally, a replacement carb cap…read morepart for my Dr. Dabber Switch. Random! So grateful!

Not nice staff especially at the Merrimon location. Very condescending and a negativity you'd…read morewonder "why am I dealing with this" and then leave