I wanted to try a real Cuban cigar while I was in London. The staff upstairs in the smoking lounge…read morewere fantastic. Downstairs crew running the shop didn't feel warm or friendly. Cigar choices were great.

This place is absolutely amazing!! Such a classy spot for cigars but what made the experience ten…read moretimes better was nick I had a nice chat with him about cigars and just over such a damn good conversation. I would go back just for nicks top class service. I bought some Cubans I had been eyeing and he even recommended a perfect spot to smoke my cigars. Cheers nick!!

Wow. Everything Cuban that I was looking for in Paris, I found here. I'm on my last clean shirt and…read morea wrinkled pair of shorts. I thought I'd be shunned. They just laughed and welcomed me in. They understood vacation troubles. They were so kind and helpful. Took their time and treated me the same if I bought two sticks or two boxes. Great place. A must stop if you're in London.

What can I say...... I was pretty disappointed. This place was one of the main reasons I visited…read moreLondon and when I entered I instantly felt unwelcome by the staff. No one was quick to help me they just started at me and looked like they didn't want to be at work it was very disheartening considering how excited I was to be there. Once I actually asked someone to help me in the humidor I noticed that the sommelier wasn't helpful and when I picked out a very expensive cigar he picked one out that was cracked. For a $200 cigar I expected a perfect one which there was in the box but he gave me a damaged one. This place is also over priced. After leaving Davidoff of London I went to James J. Fox about 1 minute away and the staff was very helpful and enthusiastic to help me. Their cigars were all in great condition and cheaper than Davidoff of London. I felt like an idiot for over paying for the cigars at Davidoff when I could've purchased better condition and cheaper cigars at J. J. Fox. I heard about Davidoff on Kirby Allison's channel and he speaks so highly of them and grew to love them as well but unfortunately that love is lost. My advice would be to train the staff on hospitality it's clearly lacking, do a better job with quality control, and adjust your prices to be competitive with your neighbors.

Unfortunately could not leave a review as the hours here are wrong. They don't open till 10 am and…read moreI had to leave town.

One of these days, i'm actually going to purchase a cigar at this great little slice of Mayfair…read morehistory! I've been twice - both times on the Cities in Sound Cigar Walk: http://london.blog.qype.com/2010/05/guru-event-cuban-cigar-walk-london/ Should you find yourself walking by, pop your head in. The place smells so damn wonderful. There's an excellent selection of cigars and tobacco products, an epically stacked walk-in humidor and friendly folks behind the counter eager to help you find the right smoke.

I tried this place because I was looking for somewhere in London to buy snuff. It's a real…read moreold-scholl tobacconist and has been there a long time. They've got a good reputation for snuff and had a big selection (including their own Cafe Royale blend, which is powerful stuff). The staff were friendly and helpful and I wasn't disappointed. More expensive than buying online, no doubt, but no regrets. Also an excellent place to buy quality cigars and brands of cigarettes that are hard to find in your common-or-garden newsagents.

Very helpful staff! Comfortable -- even though small -- smoking lounge, made you feel right at…read morehome. Selection of Cubans was excellent. Good choice for a lunchtime smoke in comfort!!

This is a review for the new La Casa del Habano in the basement of Harrods located next to the wine…read moreand liquor sections. It is formerly the Harrods Cigar Room and is still owned and operated by James J. Fox. It is a beautiful shop with a well stocked walk in humidor on one side and a fantastic sampling room on the other. My Wife and I purchased a newly released Upmann Connoisseur B and the new Montecristo linea 1935 Dumas to smoke. We were treated so well by the store manager Habib and smoked and chatted with him for well over an hour. The sampling room has a unique ventilation system in which air flows from the floor and exits the ceiling. Habib let us know that it was designed by cigar legend Vahe Gerard but the best thing is that your clothes do not smell of cigar when you leave. Thank you Habib for the wonderful hospitality and for recommending Amaya for a late lunch. It was as amazing as you guys said and we now have a favorite cigar sampling room and Indian restaurant in London.

I visited on a recent trip to England. Very nice space, everything I look for in a cigar bar. Hotel…read morebar was very accommodating as well.

Absolutely terrible shop that doesn't even sell many EMS cigars, despite their claims to the…read morecontrary! That's absolute fraud! Concomitantly, Dominika is legitimately the least professional individual that I've ever had the displeasure of dealing with at a cigar shop. Moreover, their prices are high, their cigars are substandard, and they outright lie about all of their cigars being EMS. By their own admission, many boxes are sourced from other countries/regions despite their website saying that ALL of their cigars have the EMS seal, but, most of all, their customer service is beyond abysmal. The only decent person that I spoke with there was Stefano. But, unfortunately, Stefano doesn't deal with online orders, super rude and petty Dominika does. Terrible experience; stay away from this fraudulent place!