Was chased out of the store by this gentleman claiming that we are thieves. He chased me and my sister to my car, tried to grab my arm and he was chasing us into the parking lot. He was taking photos and videos and harassing ys into the lot. Swearing at us. Raymond the manager on duty completely disregarded the issue. I am not from Ontario and this made me feel extremely unsafe as a female. As soon as I took out my camera he closed his mouth and walked back into the store. Extremely alarming, I'm still shaken up and extremely angry at the disregard from the manager. And absolutely not acceptable for security to record, take photos or touch customers. We came in for polysporin because I have a blister on my toe. I couldn't find it and left and that's when he started chasing us. We started screaming and he continued to chase us into beside winners. Absolutely appalling. Scary and will be reporting this all over social media. 6:05 - 6:15 pm may 6 2024 read more

Sobeys - third party security - Grocery Near Me - East York, Ontario

I have missed Sobeys. Markham had one over a decade ago, but it closed down. My closest Sobeys is in Richmond Hill. I tend to hit the ones in Ajax and Aurora when I am in those areas. I used to work at Yonge and Eglinton. The Sobeys on Mount Pleasant was my go-to Sobeys for two years. I'm pleased that it is alive and kicking. However, I recently learned about this location and decided that I must check it out. Must? Yes. I needed to get Nanapops. They are vegan popsicles made with bananas and other clean ingredients. Nanashake is the actual store that I have been meaning to visit. Since it is closed due to the pandemic, I chatted recently with a nice person from Nanashake who found the closest grocery store that sells Nanapops, which was this one. I came here on a Saturday. There were plenty of parking spaces in the box store plaza. I parked and lined up outside the entrance. The Go Leafs, Go! sign that I was standing next to make me miss hockey badly! The lineup wasn't horrible. I'd guess that there were ten people in front of me. Markers were on the ground to indicate where to stand. I would say that it was a five-minute wait. A staff member had a spray bottle of hand sanitizer. He was waving customers in. I got a spray of hand santizer in my hand, rubbed my hands together, grabbed a small shopping cart, and went in. The produce section was beautiful. I loved looking at the celery, avocados, bananas, and more. Everything was fresh. If you love cheese, you can find every variety under the sun. Impressive! The meat section is vast, too. I needed to get some bacon and was pleasantly surprised to find corned beef hash. Yay! The bakery is closed. It makes perfect sense these days. However, you can still get prepackaged baked goods. I loved the individual pies. I got the lemon pie and recently devoured it. It was so good and perfect if you want a bit of pie instead of devouring a whole one and feeling guilty about it afterwards. I got bagels. They were so fresh. I liked that they were on sale. I was elated to find my Nanapops. I got chocolate peanut butter and banana bread. They aren't exactly cheap at $12 for a bag of four, but they are worth getting. They aren't that sweet and you do feel good eating them. They are yummy and creamy. I love Sobeys for its variety. I have not seen so many different types of ice cream for a while. I didn't know that you could get Mrs Fields ice cream. When did that happen?! There are lots of dairy-free ice cream flavours, which I appreciated. Oh, this place has a craft beer section. Nice! There is an LCBO across the plaza. However, if you're here and want beer, you might as well pick some up. I couldn't tear myself out of the chocolates and candy section. I could live and die here. From new Hershey's chocolate bars to M&M's, it's heaven to me. Girl Guide cookies are available here. It's a good workaround under COVID-19 conditions. The woman at the checkout was nice. She asked whether I wanted a plastic or paper bag. I went with the latter and all my items fit in a single bag. I paid using a credit card. I tapped, thanked her, grabbed my stuff, and rolled my cart out the door. After putting my groceries away in my car, I rolled my cart over to the return area. A nice man took it from me and wished me a nice day. I'd come back here to get more Nanapops. I had a positive experience that was stress-free. (157) read more

See all

This review is about the salad bar (not as good as Longo's) and the hot food (used to be wayyy better). OMG what happened to the pizza? Used to be really good, now it looks like a heat lamp special from the convenience store! read more

6 pm Friday 1 cashier on! A v nice man however Customer service lady v rude!! A security guard walking around... Yet no staff to help find anything!!! V telling read more

I barely ever shop at Sobeys, at least here in Ontario, growing up on the East Coast I used to prefer Sobeys over Loblaws but they are just not the same here and are also very hard to find... This store is apart of a large shopping complex, it can be a busy parking lot because of all the traffic going to different places. I always find the prices to be higher than most other grocery stores. It is strange because in the East Coast I found Sobeys to be the better option! Customer service is something to be had here, nobody knows anything in the store! Even if you called ahead, speak to someone from the correct department and then go to the store and the person working in that department does not know what you are talking about let alone speak english! Overall just a terrible service and about an hour wasted on something that should have been so simple! I will not be returning to this store. read more

Why does it keep smelling like something died in your meat section. Absolutely disgusting.

I'm surprised that it took me this long to write a review for this Sobey's... Have been shopping here for the last 2 years as it's not too far from my house and there are many other stores around. In a big shopping plaza, there are heaps of parking spaces if you're driving here. It's also easily accessible by TTC. After/before grocery shopping, you can go to Winner's, Hallmark, Starbucks, LCBO, Home Depot, South Street Burger (just to name a few other establishments in the plaza). The plaza is also home to a couple of banks. Basically, you can come to the plaza and get a few things done at one shot. Back to Sobey's - Variety. They stock many brands so you will likely find anything that you're looking for. There is a warm food area, which has food that looks pretty good (haven't tried though). Awesome service. Staff are friendly and always go above and beyond when helping customers. Pricing is pretty average. It's no Food Basics, but prices are comparable to Metro and Loblaw's. A solid four star. read more

I shop at this location at least 2 times a week. I always find what I need and use the self checkout because there are never enough cashiers which i don't mind. Usually just 1 cashier available and one manning the self checkout station. One other complaint i have is about the deli department is that once the meat is wrapped they won't cut it for you even though the store is still open. I think it would improve customer service and increase sales. One lady said "I've already wrapped everything up" and it was 9:15. Store closes at 11. Another time 9:45 and the gentleman was more than happy to assist me. There were no signs at the deli counter with closing hours of the department. read more

This store is located in a Large shopping Complex at Laird Dr and Wicksteed Ave. It's located at the farthest end away from Laird, close to Home Depot and after Sports Check. The 88 Bus and 56 Bus can drop off nearby and there is a large parking lot. The prices are a bit higher than some of the other grocery stores. Their self check out machines break down more than any other grocery store I've been to. Pro, they usually have a good selection of produce, WIFI, and a single stall bathroom with a changing table. read more

This is a great location. I love the variety that they have, which includes a huge produce section, a place to sit and eat a meal, and ready hot foods to take out. It is a large location and always very clean. It also has a floral section and even a place near the exit to get some nice greeting cards. They often have a lot of great specials going on that are nice to take advantage of. They have self checkout which is nice when in a hurry, but even waiting for a regular cashier is never a long wait. Everyone is very friendly and helpful. I come here all the time and I will continue to do so. read more

I had the pleasure of meeting James, an incredibly friendly man working the deli counter. Despite some very rude patrons, he maintained professionalism and expedience in helping the customers (myself included) at the counter. Happy to see that Sobeys isn't engaging in "agism" and James was a great hire!! read more

This is a very marginal grocery store. There is free parking but that's the best perk. The customer service is very average and they are often not familiar with the products they stock. If you need help finding a gluten free product, good luck. And the cashiers do their job but don't go above and beyond. I would suggest you drive a bit farther and go to Longos for a more diverse selection of grocery goods. read more

This is a nice store with good product selection. Lots of parking. The reason for the poor rating is poor customer service. Buying ready made food or fresh meat, fish, deli is hard to do because the staff is not behind the counter. There is usually only one checker working and a line up at the automatic machines. The auto check machines are not user friendly and are frustrating to use. My last trip here I just could not get checked out so I left and won't be back. read more

Makes the grocery shopping experience feel glamorous. The place is huge clean and colourful. It has everything you need. There's a bakery and flowershop. You can get good deals every week. read more

Store closes at 11PM, wife and I (long time customers) went shopping at about 9:30 to get a few essentials. As we went to check out I remembered that they now sell cigarettes. Hey, cool save me a trip, right? WRONG! They stop selling cigarettes at 9PM. WTF? Now I'm not sure whether this stupidity stems from Corporate mismanagement, or from some Provincial holdover of medieval morality (e.g. can't sell alcohol on Sunday, etc.), but either way someone somewhere needs to be replaced with a lobotomized chimp so we can get better decisions made. To be honest, I'm betting the fault lies with the store. So either you sell cigarettes or you don't, but if you do make sure they are available during ALL the hours which the store is open. Either keep the Customer Service desk open during all business hours, or make sure whoever is in charge after the CS desk closes has access to the cigarettes, and the authority to sell them. This is NOT rocket science, folks. read more

I bought the store made potato scallion bread here and it was excellent. It was as good as my mother used to make when I was a kid. I looked for the same bread at other Sobeys but it seems like they don't all make it. I'll be going back for this bread for sure. Also, this store seems to have a lot of specialty health food items which I always keep an eye out for but seldom see anywhere. These items are usually expensive at any store but for a treat once in a while they're worth it and I'll be buying some of these things here as well. read more

This store has been completely renovated and is much larger. There are many more types of pre-prepared food available and virtually all areas are either larger or have more selection (produce, deli, bakery). Longos and Loblaws are not far away. It is an excellent store, often offering some sort of free item for a $50+ purchase (from a bad of vegetables to a pumpkin!). The grocery products are good as well. But the highlight is the new meat and bakery area. +1 to Sobeys for creating a flagship store in Leaside. read more