Dealt with a very rude receptionist when trying to get a passport. Made multiple putdowns and…read morepassive aggressive comments towards me and basically helped me with nothing. Watch out for the blond-headed woman at the front desk!

Every Time I go to pay the taxes, this is the building I visit…read more The tax office is in the basement. There is an elevator available to reach lower and upper levels of the building. The personnel have always been so friendly and professional, it eases the " pain" of paying the taxes.

Great our house with friendly staff. The folks at the metal detector are always kind and polite and…read morecheck-in is a breeze. There is an attorney waiting room with conference table and complimentary wifi. There are also plenty of coat racks for your outerwear. Sessions always start on time, the judges are efficient, and you can stay and watch as much as you like.

A rotating restaurant, offices and now an art space. Whatever it is if you can make it to the 21st…read morefloor do it, DO IT! DO IT at sunset for sure, I haven't had the pleasure of a sun rise but I bet it's spectacular.

Your typical office building. There's and M&T Bank branch with after-hours ATM access, a pretty…read moredecent restaurant called The Stock Exchange which is open early and closes at midnight, a dry cleaner, and a convenience store. The best feature is that its right on the river. All entrances are fully handicapped-acessible. A portion of the former SKYWAY includes connections to Reynolds Arcade and the Crossroads Building. The Sister Cities Parking Garage is accessible via elevator. A recent renovation has really brightened the place up!

I went to sign up to get my Enhanced ID and that was easy but today is January the 21st and I have…read morenot yet received my Enhanced ID. I ordered it on December 16th, it said it shipped on December 24th and I still do not have my ID. I suggest for y'all to go to another DMV place in Rochester just not the Downtown one, they'll scam you!

Very efficient department of motor vehicle. Came in, was directed to a counter…read more Immediately a gentleman came , and I was able to renew my license. Gave me the eye exam. Then, I was called to another window to pay. If I was in the building for 1/2 hour it was too much.

Submitted notification of corruption by a judge in their jurisdiction. They failed to investigate,…read moreand basically gave me the brush off. The corruption was significant, violating State, Federal, and Agency regulations. We are paying for an organization/agency that does nothing but cover up issues. They are not engaging in real investigation of attorneys/judges, in this case Administrative Law Judges, who have no judicial immunity but are violating law despite being licensed attorneys. The entire existence of this organization is a waste of taxpayer money.

I'm not sure why it's taken me this long to write a review for this library, but let's fix that…read moreright now. I really enjoy this location. You get the charm of the original building paired with the modern beauty of the Bausch & Lomb structure both are worth seeing. The library offers a ton of programs for kids, teens, and adults. Definitely check their website, because there's so much going on. Becoming a cardholder is easy, and once you are, make sure you look into their VIP section, you can snag free or discounted tickets to local attractions. You can check out physical books, audiobooks, and ebooks, and they're great if you need computer access or printing. They also have plenty of study areas and quiet spots to get work done. Honestly, they offer more than most people realize (myself included until recently!). The only downside is parking and it can be a bit tricky. I'm not sure if they validate or offer any vouchers, so it's worth asking. I was lucky enough to find street parking... but yes, you do have to pay. A great library with so much to offer. Highly recommend exploring everything they provide.

This library is split up between two buildings. We spent most of our time at the more modern one…read morethat contains the children's and teen sections. The children's section was large with lots of books and plenty of activities. A coloring station, a small play greenhouse to read in, and a "secret room" hidden behind a bookshelf, providing another quiet area to play or read. Children's section had its own bathrooms, with child-sized fixtures, which was convenient.

I have called police many times about issues and sometimes they show and other times they don't…read more They have also told me they have done reports about situations and then when talking with public safety building I found that the police never did the report like I was told by them . They are just letting crime happen . Also they told me to get a order of protection but if they never arrest anyone then I can not get one because no arrests where made . There has only been 1 officer that tries to help some but has also told me I just need to get out of here . Like there are just places readily available for me to do that .the city police are just not doing there job to make people feel safe anymore

I've had a few good intentions with a few decent cops but overall they are terrible. On the west…read moreside they often don't even show up when called & if they do they don't care to get out of their car. On the east side I've been harassed for walking around the block I live on. I had neighbors under 21 who would party loud, get drunk & make threats & the cops don't do anything. I could go on and on but go to YouTube & search & see for yourself.