After reading all the five-star reviews, I decided to try it. Well, let's just say that you get what you pay for. I went to Soft Touch Microblading Spa about two months ago, but I should have known it was too good to be true. The pricing is very enticing as she has the lowest prices around, which is what draws people to her, but what they don't realize is that having permanent makeup done is not THAT cheap; on average, when you go to a true professional, it will cost around $700-$1000 for eyebrows and having your eyeliner done runs a little higher, costing an average of $800-$1200 (I know bc I have been having this done for over 12 years). I should have known better; it was my mistake to look at all the five-star reviews without doing more research. Under normal circumstances, I rarely look at the five-star reviews first, but rather the lowest as I feel that is the best way to get a full picture. If you read her 1- & 2-star reviews, you will find out that she oversells packages, rushes through work, owes several people money, ignores phone calls when she doesn't want to deal with you, can't find you in her system, says you are a bleeder, etc.; there is always some sort of excuse. The first thing I noticed when I arrived is that the place is in the middle of nowhere (if you don't pay attention, you wouldn't even know the place is there). Soft Touch Microblading Spa could NOT be further from a Spa. It's in what can only be described as a dilapidated building and not in the best of neighborhoods, which is probably the reason why the door is always locked. She reeks of cigarette smoke, talks incessantly, and spends very little time with her clients (unless she is trying to push services on you that you don't need). She tried her hardest to sell facial and body treatments to me as well, but I was NOT buying into her "used car salesmanship." I am so glad that I didn't waste more money there. As one reviewer pointed out "I must say Tracy isn't straight forward with her services." She told me I would need several treatments rather than the usual 2 (the first and the follow up). Also, anyone who does this for a living knows you should NOT have this done more than once a year, yet she offers a 3,6 and 12 month touch up. You shouldn't need a touch up for at least 12-24 months when this is done correctly; I can only deduce that this is for one of two reasons: she is trying to get more money out of you or she just can't provide the same level of expertise as others in her field. Even when you google this, it specifically states the following: "You should not get microblading more than once a year because frequent touch-ups can lead to excessive pigment buildup, potential scarring, and damage to the skin's texture due to repeated micro-injuries in the same area, making it difficult to achieve optimal results in the future; ideally, you should wait as long as possible between sessions to allow the skin to fully heal." She claims in one of her 1-star reviews that "we have over 3000 clients that are happy with their eyebrows." However, when you go to the booking app, she has a plethora of appointments available, some as early as the next day, and I looked all the way through May. If you have 3000 clients, it would take months to get in. Someone please do the math on this one. Beware of the five star reviews. This is the worst service I have ever received. read more

Tracy Ann ruined my face!!!!! On the web price is 350$ for combo microblading eyebrows but she charged me 50% off mean 350$. If her cost is 700$ why her work is not worth it!!!! She is absolutely unprofessional. Stay way from her! she is yelling me a lot and keep say it it's shrink! Shrink mean is not after healing changed shapes!! She don't even know what she do. She make uneven mark around my eyebrows and she make me bleed a lot and she remove the uneven marks after that she lost the shape, when she do my eyebrows she ask me few times stand up and sit, that place don't have big mirror and light is so bad and seems like she can't see what she do. Now, My eyebrows is uneven and front is looks so bad. Don't trust another reviews she is KAREN. Be careful. read more

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I was in town visiting from L.A, California and I booked two appointments with Tracy prior to me traveling. I booked my mom for microblading, as Bday present and myself a lip blush. I did my research and found Soft Touch Microblading on Yelp. This place has great reviews and they offer so many services! This was my mom's first time doing microblading and after consulting with Tracy we ended up going with the Combo Brows. I have to say Tracy did an amazing job, the results were great! Living in L.A and having done microblading myself here in L.A, I can say the quality of work that Tracy did on the Combo Brows was exactly that, L.A quality work! My mom and I love her results and what a great difference they are! This was my first time doing a lip blush, Tracy was great about explaining the steps and the after care. After a few days recovery I noticed the pink tint and now I notice my lips have more color to them then before. Overall, Tracy was very sweet, she made us feel so comfortable and cared for. She is passionate on the quality of her work and explains the steps and after care. We're looking forward to our touch-ups! read more

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I seriously got to my car and cried tears of joy after Tracy did my eyebrows. Years thinning eyebrows are no longer a worry. I wish I would have found Tracy years ago. Our eyes are the windows to our souls and now I have eyebrows definitely help. read more

This was my third visit to Tracy for my brows and I couldn't be more pleased! I needed a color correction as my brows were fading a bit. I asked for a different shade and I was so pleased with the outcome. She had several students observing while she was working on me and they were all very attentive and respectful during the process. I love my brows Tracy, you're the best! Sue A. read more

BE CAREFUL! After reading all of the wonderful reviews about soft touch, last year I decided to Microblade my eyebrows with Tracy. It was a really bad decision, I started to scab a lot since she went too deep, a lot of my color fell of and it was patchy so I still had to fill with pencil. She told me I had no pigment (not true, I used to be an esthetician, I know skin). Super unprofessional. Microblading is not supposed to hurt, my procedure even after numbing was very painful with Tracy and she said "you are a bleeder" which is her excuse for why my brows didn't turn out well. She said that she will contact me to fix them and never did, but I wouldn't trust her again anyway. Let me tell you, I went to a different person yesterday (Lana Ross in Niles) who did my brows (less than 12 months since I've seen Tracy), I did not bleed, she had no issues with my pigment, and, it did not hurt whatsoever, even without anesthetic! I was shocked! I am so much more happier with this lady, I had blurred lines from Tracy's work which we had to work on covering up and those lines are not even natural to the direction of brows, plus they were so thick. After my experience yesterday I knew I had to write this to help others. Please be careful ladies, this is permanent makeup we are talking about and it can stay on your brows for a very long time. You want to do your research and spend your money wisely, visit a few salons before making a final decision to tattoo your face. Look at their before and after work, as well as after it's healed. This has cost me more than $1000 in less than one year. I spent more money with Tracy than with Lana who is very Professional and highly trained for permanent makeup and uses top of the line products. I know that having some color in brows is better than nothing but Don't just settle if your brows are over plucked, you deserve to get what you pay for, and you deserve to have excellent service. Here is my before with Tracy, and after with Lana.... read more

Soft Touch Microblading - Top Tracy's work which Lana had to fix... - Eyebrow Services Near Me - Park Ridge, Illinois

Tracy is the best! This was my first microblading / pixel shading experience, and it was the best decision I've ever made! I am beyond thrilled with my new brows. I'm very thankful I found this salon, and looking forward to all future appointments! read more

We totally do not recommend this company. The company I work for delivered the goods for them that they were supposed to pay for within a week. It's been 2.5 months now and the payment has still not been made. Each time we heard from Tracy that the payment will be made in a week (because there is no money, because someone is sick and other translations), and today all our company phones have been added to "blocked". By the way, I will have to work as an employee of the company for another two months for free, because I was stupid to trust Tracy and deliver the goods on credit. This company simply makes money by not paying others for the goods delivered. read more

Amazing job!!! Love my brows!!! Look so natural. Great job and healed up with no problems like scabbing or peeling!