Love Love Love This…read moresalon has exceeded my expectations. I had questions before booking my appointment and the staff was super friendly and answered all of my questions. I did a little bit of digging to find out which salon I wanted to go to and was so happy my new go to salon. The salon itself was really a welcoming vibe of love when you walk in. I had Bethany as my stylus and she did an amazing job and super friendly. All the stuff that I interacted with were all very friendly and welcoming. Definitely will be coming back.

I debated writing this review for a while, but I think it is worth doing. I have NEVER written a…read morebad review in my life, but this salon has the most confusing, least transparent, and most hypocritical pricing system. Let me start by saying the stylists themselves are lovely. This isn't about them. They were kind, professional, and genuinely talented. My issue is 100% with the management and policies that clearly care more about money and marketing buzzwords than about actual customer experience. I booked my appointment with my mom. She picked a "higher-ranking" stylist, so we expected her haircut to cost a bit more--around $30 extra. That made sense. The salon already lists all prices in ranges, which is fine (it's standard since hair length can vary), but their "starting" prices are already high. Whatever, I'm happy to pay people fairly for their time and skill. Then I get there and find out about their "SalonScale" policy, which means you're charged extra for the hair color product itself, weighed by the gram. My stylist told me it would be about $50 more. Annoying, but I was flying out of the country in a few days, so I just went along with it. By the time I was done, my haircut and color were over $400. For a single appointment. Meanwhile, my mom (whose stylist was higher ranked) wasn't even told about this SalonScale charge, and her total ended up less than mine. Our hair is the same length. So explain to me how that makes sense. If the haircut and color are already that expensive... what the hell am I paying for if not the product? , After getting home, I checked on their website to see their SalonScale policies. This is what pissed me off the most, and where it becomes hypocritical. They actually try to justify this extra charge as being for environmental sustainability. Here's what their website says: "We believe in transparency and efficiency, which is why we use SalonScale for our color services. We weigh out our color by the gram with every client to ensure perfect results every time. By weighing out color, we also eliminate waste, keeping in line with our mission to be more sustainable and leave less of an impact on the environment. With SalonScale, we separate the cost of color from the service price using a parts and labor model. This way, you know exactly what you are paying for." Sorry, but you do not believe in transparency. Nothing about this was transparent. I'm not standing back there watching you weigh color by the gram--you could tell me anything, and I'd have no clue. And "charging more money to save the planet"? Give me a break. You don't need to bill your customers an extra $50+ to be sustainable. Just use what you need and don't waste product. Stop using climate change as a marketing prop to justify upselling people. The haircut itself wasn't even what I asked for, but I take some blame for not speaking up right away. I left my hair curly, so I didn't realize how different it was from what I asked for until later. I came back the next day for a touch-up--they said they had a "no charge" policy for that, which I thought was great considering the expensive nature of my haircut. But after the touch-up, my stylist offered to "style" my hair. She phrased it like a nice gesture, a little favor. Then boom--it showed up on the bill as a $50 charge. That's not a favor. That's shady. You need to be upfront with customers about how much things cost BEFORE doing them. I checked online, asked in person, and asked again when I arrived for my touch-up appointment to clarify that there would be no extra charges. , Oh, and the final insult: they charge tax on the tip, which you have to pay. Normally, I wouldn't care, but by that point, it just felt like one last way to squeeze a few more dollars out of me. The sad part is that this could easily be a great salon. The stylists are good at what they do. But the way this business runs? It's manipulative, confusing, and anything but transparent. If you go, just know you might walk out paying $150+ more than what you planned (and with the feeling you've been taken advantage of under the guise of "sustainability").

Awesome stylish, taking great pride of what she does and highly recommend. Great personal touchread more

Excellent stylist,. Finally found a great hair cut for fine thin hair. Now get compliments on my…read morehair style. Teresa's precision and creative skills are outstanding. Very Clean professional salon. Her caring friendly personality always makes you glad you came. She can truly brighten your day!

Nicole is very talented and skilled. I am new here and am so glad I found her. She knew exactly…read morewhat I needed, which is essential because I never know what I need. She was also very personable, easy to converse with and she gave me lots of great local business recommendations as well. I highly recommend her.

I am so lucky to have found Nicole!…read more I made an appointment with her, and she responded right away. Her salon is beautiful, clean and i got in right on my appointment time. I saw Nicole for a Brazilian treatment and highlights/cut. I'd used boxed dye (gasp!) twice but she was able to point out the issues and told me the best, lease invasive way to make my hair look and feel healthy. The Brazilian is pure magic and I haven't seen my hair this shiny in years! Her highlights and color were perfect , and she did all in a timely manner! Not to mention, she is very personable and made the whole experience enjoyable. I'll definitely be back!

They made a same day appointment for my mom to get a haircut…read more They made a same day appointment for my mom to get a haircut

I requested for a price or range of prices and they just wanted me to come in for an appointment…read moreand go from there. I wasn't real comfortable with that cause I need to know how much they're expecting me to pay them before I show up. After the salon's response, I do understand prices cary greatly ; but I need at least a price range fir specific services and products you offer over the phone or on-line. I will not take time out of my busy schedule to drive over to your business to receive an in-person consultation. Prices should be easily accessible to customers before they arrive. Just saying!

I had such a wonderful experience at Pure Capelli with Lily. She did an amazing job with my cut and…read morecolor, and I couldn't be happier with the results. Lily's attention to detail, talent, and the care she puts into her work really shine through. If you're looking for someone who listens, has incredible skill, and can help you feel your absolute best, I highly recommend Lily!

This salon is incredible!! I've seen several stylists here and each one was phenomenal. Highlight…read morerecommend for highlights and/or cut

I saw some other people on nextdoor.com recommending this salon and I had a bad experience at Ulta…read morein University so figured I would give them a try . Scheduling was easy, they even text to confirm- I was able to get in right away. My stylist, Michiko Tanaka, listened to what hair style I wanted and got it right on the first try! I also might want to add, they have proper customer service here which is always something I notice. That is why I wil not go back to Ulta. She even gave me a 10% off for the 2nd visit.

Loved Leah - in town from NYC and she took such good care of me. My hair was amazing and just want…read moreI wanted. Highly recommend!

Kelly has been coloring, cutting, and styling my hair for the last 10 years. She is the perfect…read moreblend of experience, fun, and creativity that you look for in a hair stylist. If you want an awesome, intimate hair experience head here!

I just moved to this area and needed a new hair stylist. I've definitely found the best one I've…read moreever had! Jen is amazing! She helped me pick the perfect color for me, gave me a great haircut and blowout. I couldn't be happier! I'll definitely be back!!!

So happy I found Lori at Untangled Salon. I've been letting…read moremy hair grow from Short layers to a Bob style. Lori knew exactly what was needed and with her expertise I now have the shape I was looking for. Her extensive knowledge and experience is par excellence in my opinion. She also recommended Virtue products which I began using for my baby-fine hair with some noticeable thinning happening. I am so pleased new hair growing!!!! I am a forever grateful.

Love this place ! Christina makes me feel like a new woman w beautiful hair. She listens and…read morerecommends products and teaches me how to add volume to my flat hair. It's always nice to joke w other women on aging and life and she can do that well too :)