I brought my bike here for a tune-up, and I will again because it was returned in perfect condition…read morewith a good greasing... not oiling. Expensive, but good quality! The customer service is a little strange. They have a sign up front telling you not to bring your bike it, but the bike racks in front of the store are always too full to park your bike. This means you have to park your bike down the block to them come and tell them that you have brought your bike in for a tune-up... A bike store should allow for bikes to be brought it for service (though I agree that if you are just browsing then you should park your bike outside)

Great shop with an extremely helpful and competent mechanic. I was on a bike tour and had an issue…read morewith a sort of esoteric part and the mechanic was able to fix it, no problem. Highly recommended!

This is a review of the GUIDED CHALLENGE TOUR 2017. I am very fit and ride over 3,500 miles a year…read more The hotels and the bikes ( as long as YOU know how to make it fit you) were very nice. This is the most expensive tour company I have used with the least amount of support. In fact there is no SAG wagon, in an emergency you have to figure out how to use the train and bus system, no refueling with energy bars, the group consisted of 19 rider and only 2 guides. The guides and transport/cook for picnic lunches are contracted out. One guide was a previous employee from 6 years ago that flew in from California to help. The second guide only works for Bike Switzerland doing one or two tours a year. My GPS did not match the route we were riding, it didn't match the guides and my position on the GPS left me confused of where I really was. There was no cultural wine tasting, cheese making tour, breakfast on the farm. You were on the bike route for 9 hours. Getting to the hotels to late to explore the village or take in the resort. After the first day of riding 6 riders did not ride the second day and at noon another 4 dropped out having to figure out how to get there bike and themselves to that evenings hotel. I will stop my review here, to say the least I was very disappointed in Bike Switzerland and I had been looking forward to doing this trip for the past 4 years.

The review for Bike Switzerland in Geneva Switzerland. There web site has not been updated for…read moremany years and is quite misleading. This is a review of the Bike Switzerland GUIDED CHALLENGE TOUR 2017. I am very fit and ride over 2,500 miles a year. The hotels and the bikes ( as long as YOU know how to make it fit you) were very nice. This is the most expensive tour company I have used with the least amount of support. In fact there is no SAG wagon, in an emergency you have to figure out how to use the train and bus system, no refueling with energy bars, the group consisted of 19 rider and only 2 guides. The guides and transport/cook for picnic lunches are contracted out. One guide was a previous employee from 6 years ago that flew in from California to help. The second guide only works for Bike Switzerland doing one or two tours a year. My GPS did not match the route we were riding, it didn't match the guides and my position on the GPS left me confused of where I really was. There was no cultural wine tasting, cheese making tour, breakfast on the farm. You were on the bike route for 9 hours. Getting to the hotels to late to explore the village or take in the resort. After the first day of riding 6 riders did not ride the second day and at noon another 4 dropped out having to figure out how to get there bike and themselves to that evenings hotel. I will stop my review here, to say the least I was very disappointed in Bike Switzerland and I had been looking forward to doing this trip for the past 4 years. For full review go to Tripadvisor.com