Long story short... questionable ethics, not on time and unprofessional. Keep in mind they didn't…read moreget to do the work because they shot themselves in the foot right out of the gate. About 3 weeks ago a weather system came through town and took down a section of my Privacy fence. 4 posts had snapped below ground level at the concrete base. The fence panels were not damaged and were reusable. This was a pretty simple diy fix except for the fact that the downed section ran right along the utility easement and I did not want to take the hit if I accidentally cut a power, cable or telephone line. After checking reviews on yelp I decided to call in the Fence Man. They didn't have any reviews good or bad but I took a chance. The Fence Man made an appointment to come out and check out the damage and write up an estimate for me. Their estimator didn't show the first time and I had to call them back and set another appointment. He did show for the 2nd appointment and proceeded to tell ME what I wanted. I explained that I just wanted 4 posts replaced and the existing fence panels reattached. Again, he told me I didn't want to do that. I should replace the entire section, both posts AND panels. I asked for justification and the estimator/sales person said that using the existing panels would cost more in labor than the price of new panels...uhh really? So I asked for an estimate to do it both ways and he AGAIN said to me. "You don't want to do that" you need new panels. He then gave me a verbal price for that work. Sooo...I told him that once I had an estimate in hand for both options I would make a decision. He said he would send that to me when he got back to the office. The next day he contacted me and asked when they could start on the work. Told him that I still needed that estimate on a contractual document and what he sent me blew my mind. He texted a photo of a hand written estimate for 4 new posts and 3-8 foot sections of new panel. By this time I had already called Another outfit and they came out that day. They looked at the fence and said "All you need is 4 new posts. We will remove the panels, dig out the old posts and replace them with new posts and reset the existing panels." I said that's exactly what I want and he gave me a verbal price on the spot with a promise to follow up with a written (signed) estimate. You can read my review of that company on yelp. The Fence man estimate was more than twice the price I eventually paid to have it done my way. In the future I know who I'll call.. and it won't be the fence man.

Great group of people that work hard! Fast and free on quotes, friendly staff, affordable, and…read morealways willing to go the extra mile to make sure you are happy with the job when they are done!