The hotel was crazy busy and the staff appeared overwhelmed. They had check-in kiosk with nothing representing a line. Just a mass of people trying to out maneuver the next person. Some direction would be nice.
The room had the "cool" decor, but I needed more light. I ended up using my iPhone flashlight to see stuff.
The sky lounge very cool idea, but again just a cluster of humanity. We a little organization it would be very nice.
Tried to go down for breakfast, OMG you would think these people had never seen food before. Again nobody organized the complete mess. I went back up stairs thinking I could wait out the rush. I called down at 10:00am and asked how late breakfast was she said sorry it's over now, then when I was checking out I overheard them tell someone it goes to 11:00am.
Management needs to step it up. read more