1. Solomon Chevrolet Cadillac

1. Solomon Chevrolet Cadillac

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Dothan, AL

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Solomon Chevrolet Cadillac

2.6 (15 reviews)
Closed • Closed
Updated 3 months ago

Services - Solomon Chevrolet Cadillac

Routine automotive maintenance

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Dothan Chrysler Dodge Jeep Ram FIAT

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I called the dealership Dothan Chrysler about the tire promotion where if you purchase 3 tires you…read moreget the fourth one for $1.00. Talked with Mitchell in service and placed my order. Tires were delivered to the dealership on 11/05/2025. Made an appointment for installation on 11/07/2025 7:30 am. Arrived at that exact time and date. I was second in line at the service door. Drove in and met person to person with Mitchell. I asked how long it would take for installation and he said about one hour. So, I said I would wait. I told Mitchell to check the brakes. One hour later he informed me that the braked were fine. Waited another hour said the installation would be completed in about another hour. After a total of 3 hours the car was supposed to be ready. I did a walk around and noticed the rims were really dirty from the installation but let that slide. But then I cranked the car one of the tires was showing low pressure. Mitchell took the car and came bake in a few minutes and told me a speed of 40 mph was required to equalize the pressure. I asked if they took it for a road test and stated they did not have time because I had rushed the job. I said BULL and left. I began to notice something was not right about the electronic components. I drove home with 42 psi in each tire. Felt like I driving over bricks. The factory specs on the driver side door clearly called for 33 psi. I later discovered someone had compromised the system electronics. Headlights would no longer operate , dash lights were out, AUTOMATIC WINDOWS not working and other items gone batty. Sitting here writing all this information explains that someone had done this on purpose. I never put any pressure to speed up the installation, never said a harsh word to anyone but I had asked how much longer it was going to take. If that is considered rushing we are in two different worlds. Cecil Ard

a day ago NEW…read more Ordered a new durango had problems it came in I asked for my sales person to deliver for two days I was told if I wanted the 57k durango I ordered I would have to come into the dealership a pick it up myself they were to busy to deliver when I turned into the dealership a truck ran red light and we rolled over totaled my trade in after getting almost killed in front of the dealership it was delivered my new durango can't drive it until I get over concussion and cracked ribs this is the new day of customer service .

Bondy's Nissan

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I just drove down to Bondy's from Decatur, GA on MLK day to purchase a used car on their lot (and…read moredrove back that same night). Since I originally found the deal on autotrader.com, I had email contact with their customer service reps, Courtney and Anna. Both were helpful, and Anna went through the trouble of talking to the manager to get their final offer price with taxes included to tell me over the phone before I decided to drive down. Chris Prather was the salesman who helped me with the test drive and purchase. Professional, friendly, and knowledgable, he made the buying process very smooth. Because I traded in my old car, I had to wait a while for an appraisal to be done. Everything was done fairly, and out in the open. They go through a carfax report with you, as well as a kelley blue book report so that everyone is clear on where their offer price is and how/why it's relatively reasonable. Growing up in the 80's and 90's, going to car dealerships was always a pain because you felt like you were always being ripped off in one way or another because you couldn't see certain costs incorporated into the final price. It's so much better working with dealers like Bondy's. No nonsense, friendly, open, and relatively efficient. (I did end up spending about 4 hours there). The finance manager was even named Michael L.....same last name pronunciation, but different spelling. :-) If you're buying from out-of-state, make sure you bring your title and registration! :-)

I went in for a simple tire rotation. The staff weren't friendly at all or communicative about…read moreservices. I noticed after my tire rotation that my car drifted slightly to the right so I took it back in for them to check it out. Instead of communicating that they felt my car had no issues, they then performed a service on my car without my consent. when I question staff member Corey Blalock as why they put the tires back to how they were pre-service I was given different reasons. First he said it was because my tires were unevenly worn.( I have a 2025 nissan Sentra that had less than 5,000 miles at the time of service.) Then he stated it was because of the uneven roads of Dothan. When I questioned why they would put them back after I paid for the rotation, he stated they "fixed the problem/complaint I had"(leaving me to believe it was done out of spite because of my "complaint".)Then when I further pushed the issue about it, I was met with a condescending-attitude, with him stating that he could've charged me for a service I was unaware of and how they switched them back for "free" as if they were doing me a favor. He was not helpful at all and I could tell he did not care to fix the issue and I left without the issue being resolved.

Solomon Chevrolet Cadillac - tires - Updated July 2026

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