For a fast food, service is very slow. I went last night to one of their stalls. Pushed the button, got a msg that they will be right with me, waited and then nothing. I had to push button again, waited for like 10 mins for our order, somebody arrived with the wrong order so they had to go back in and "make it fresh again" for which we waited for I think more than 10 mins! A simple fast food run for me and my daughter became a 30+ mins of waiting. I've never experienced this with Colorado Springs Sonics before. I'll stick to other Sonics. I gave 2 stars because the food is good. read more

Repeatedly the worst Sonic we've ever had - been that way for ten years. S-L-O-W service beyond comprehension. Rude service frequently but not always. read more

this is consistently the worst sonic I've been to I've waited over 30 minutes for food for it to be wrong on multiple occasions in 2 years they've never gotten better. I can't imagine what the inside looks like if they're this incompetent. read more

Glad to see young people working early on a Saturday morning! The young lady in the drive-thru window was pleasant enough, answering my questions about what was in the Supersonic Breakfast Burrito. Great zippy mid-sized burrito with eggs, tots, sausage, white onions, and jalapeños! My side of tots were perfectly hot and crunchy like we all expect them to be! Perfect mix on the fountain Diet Coke. I'll stop in again next time I'm going through Falcon, Colorado! read more

Went to Sonic in Falco today. Admittedly I have not been in awhile. We got 2 foot long coneys and an order of Onion Rings. I am not sure when Sonic quit breading their own, but these frozen onion rings were horrible. Not only were they soggy but the breading was bland. I will not avoid all sonics if they are now using this frozen version. read more

It appears no one from corporate reads these... somehow every time I come to this location the food is terrible and it's a gamble whether or not ice cream is available. I won't waste any more of my money here, this is not a real Sonic. My advice to others is to hit up Freddy's or Carls, don't waste your money here, they don't mind serving burnt food or forgetting your bacon on a bacon burger. What a shame. Sonic is my all time favorite but this place is nothing more than wasted real estate. read more

Worst service I've ever received the Manager was a real jerk to work with. They had prices on their board outside, but they wanted to charge different prices when I got up to the window. Terrible terrible terrible service terrible food. The owner should reconsider what he thinks he's doing there. read more

I don't know what happened, but this place got turned around from a 1-star Sonic into a 5-star Sonic. A few years ago it was really bad, orders were constantly taking forever and often ended up wrong. Now, they're always on top of it and everything comes out right every time I order. So really great work to everyone working there you're doing a great job!!! read more

Worst sonic experience I've ever had. The cheeseburger had only a hint of flavor, the cheese was soggy, I couldn't even finish it! I ordered onion rings with it, couldn't eat half of those. They were overcooked but had to have been sitting around long before I got there because they were cold and soggy. Every bite I took the ring literally fell into several pieces and the onion was just limp and sad. My medium tea was filled 100% with ice and about 6oz of actual tea - which is 99% water to start. So now I've wasted the price of a combo meal for trashing half of my lunch, having a stomach ache and thirsty. Not how I pictured my Saturday afternoon! read more

I should get a full refund. I ordered two large milkshakes and they were the worst I've ever had in my life they were not made with ice cream they were made with whip cream absolutely disgusting warm two milkshakes were $14. They were not cold they were not made with ice cream take my advice never order a milkshake from the sonic sonic used to be good all American food but everywhere you go now their food is garbage. I've eaten all over Colorado Springs and everywhere you go. It's a long wait time and disgusting food. I waited 10 minutes to get a hot whip cream milkshake with no ice cream stand up conglomerates quit buying their shitty products. I will never eat there again. read more

One star because of that employee Lacey. She was rude more than once and the managers....if they were that...both of them made excuses for her POOR behavior. She forgot items from or order...they were NOT there and she copped a major attitude...refusing to get the manager. She is the reason we will not be back until she is GONE. We live just down the street and bring, brought, our kids here as a treat. Been walking to Sonic for years.....but sadly we will be going elsewhere while that horrible employee is there. The food as always was hot and made to order, even the items that were missing that were finally brought to us and we're good. Our kids order their own, what they call 'fun' drinks lol......we will see how Sonic is in a few months......maybe we will be back and maybe not. read more

Haven't been there in five years, since they got my order wrong three days in a row. Just not worth it.

Asked for one simple thing: NO PICKLES. FAILED. There were pickles. I hate dill. Can't just "Take them off" the dill flavor is already there and impossible to get rid of. Just DO YOUR DAMN JOB. read more

don't bother looking at their online menu because it's completely inaccurate!! they claim they have something online and when you order it you don't get it because they don't have that item ! ridiculous! read more

I have tried to give them the benefit of the doubt so many times. This is by far the worst Sonic I have ever been to. They almost never give me sauces when I request them. I always pay for extra cherries when I order a cherry limeade the number of cherries ranges from 0-3. Also, they almost never put limes in. See picture. read more

Sonic Drive-In - Cherries in my Rt 44 cherry limeade that I paid for extra cherries. - Burgers Near Me - Falcon, Colorado

I meant to change this review. I was so disappointed in the service when I wrote this review I gave it a 2 star. Meant to go back in and change it to a 1 star. After I drove away I realized I had the wrong order. They taped the correct receipt to the bag but gave me the wrong food. I hope the owners get better management. read more

horrible experience!!! we ordered at maybe 9:30 (open until 11 on there sign) the second it turned 10 they shut every single light off outside (we were eating at the benches) it was pitch black out so we couldn't see anything while we ate. When we had first got there our 3 year old needed to use the the bathroom the worker finally agreed and 100% told us to hurry up. Back to the story we moved our car to were the lights were pointing out us so we could see while we ate " coincidentally" we parked infront of there cars, they came out yelling "Move your car right now or I'm calling the cops!!" we let her yell while we finished eating we left maybe 5 minutes later while the highschool dropouts were yelling and pointing at us from inside also when we asked for her manifest number she just ignored us... btw we have never had good service here foods ether cold or it took 20 minutes to get a limeade and some frys... This needs to get to the manager of this location because me and several more people have had horrible experiences here... read more

Absolutely horrible location. The service is beyond the worst that I have ever seen at a fast food restaurant. I visited this establishment at an off-peak time when there were only a few cars in the drive through and in the parking lot. I ordered two drinks. That's all and I waited 15 minutes. How in the world does it take 15 minutes to pour two sodas into cups and walk it out to the parking spot right next to the door? This location needs an entirely new staff from the manager on down. read more

Very slow service even when just ordering one drink. I understand times are hard right now and most places are short staffed, so I do understand, but service wasn't the most friendly either. Also gave me a small straw for a large drink and I didn't notice till after pulling away and wasn't going to wait an hour in line again. read more

we drove 15 min to get to sonic that before midnight struck but when we arrived around 11:20they said they were closed. their hours online must be updated read more

Sonic Drive-In - Burgers Near Me - Falcon, Colorado

This location has the worst service and menu availability I've seen in a long time. They are always out of food and cups. The staff is unapologetic and rude when asked questions. I truly wish there was more options in falcon. Its pathetic that I would rather drive in to the sonic on woodman then support the one in my community. read more

Very disappointed with this location. Not only do they take long to bring out your order (no matter how small) but food seems as if it has been sitting out for hours. Rather go to Wendys right down the street.. read more

Pathetic is a word you could use when you order and wait 30 minutes only for not even half your order to be handed to you....seriously, WORST place to order from and never even warm! Cold food always. And what they call a burger is a dried out months old god knows what kinda meat they smashed together. What a joke of an establishment DO NOT GO seriously the a/w across the street has better service - and at least better drinks too read more

Every single time we come here, they are out of something. We are able to order it on the app and they end up coming out to the car to ask us if we want something else. How are they out of peanut butter so often? Might have to drive further down the street if we want sonic in the future. If it's a new item, go the first day they have it. They will be out if it after that. read more

Car hop Rachel list great! But this location has so many issues with the Mobile order app it's ridiculous. Plus lately the only take cash and the app not working it's such a pain in the ass. Today I had to press the button twice and took them 11 minutes to take my order. Makes you not want to bother coming back. Such a shame that the owners can get their crap together! read more

So, I use a different scale when I rate a fast food joint. You pretty much know what you are going to get going in. I have yet to be shocked by an exceptional gourmet experience at fast food places. That being said, the things I look for are pleasantness/attitude, accuracy, quality of the food and consistency. Overall, I would rate this a 4. Attitude - 4. employees are always friendly and helpful. Accuracy - 5. Never have messed up an order and I have been here probably 6 times in the last 8 months. Quality/Consistency - 4. Food always seems fresh and consistent from visit to visit. one instance of stale tots (which some may consider this a crime) read more

Consistently out of basic products, last time it was "we have no vegetables at all". The service is slow, if they do have what you want. Burned burgers, missing items on the order. Not at all worth the stop. read more

Tried to order 2 route 44 drinks- We ordered -waited 10 min- watched the screen-it said Jessica was on her way. 5 more mins.- Nothing- We pushed the call button to check and the guy said the drinks were made already and we were next. we watched 4 more orders go out. 5 more mins and still notning. All we wanted was 2 drinks. Total time wasted was 20 min and never received drinks. read more

Been here multiple times. This is the second time in a row I've come here after calling and they tell me they are open until midnight. If you show up at 11:30 10 minutes after you call, their grill is off any they "can't safely cook anything," and the kids working can be seen clear as day through the glass celebrating when you tell them never mind. Save your time and frustration and just drive the extra 2 minutes to Wendy's if you're looking for food late at night. read more

oh my God. I ordered a double Burger about 4:45 tonight, the only question is was it sitting for 35 or 45 minute. Gross. This makes three times in a row in 3 months, when it's very fast food and you didn't have to wait you know it's cold, Saugy and the Patties ares are curled up at the edges. you stole from me, again. read more

Absolutely horrible. Waited 30 mins in the drive through for 5 cars ( that's not even the bad part) every ice cream product we received had a horrible chemical taste. We will never return to this location. read more

We feel so sorry for the "kids" who work at this Sonic Location. We stopped by last night for 2 yummy Sonic Blasts. We waited in line for over 20 minutes. Once we got to the order area and ordered they said "we aren't making any ice cream tonight because we are short handed". What?? This location has so many problems that we have seen. Sonic Corporate needs to make a BIG management change or this location will not survive. They seem to have fairly good local support but if they could get new management installed they could easily triple their business. Corporate, time to save this location and step in. LOOK at their ratings! read more

Worst Sonic I've been to. Ordered at the stall and 15 minutes after it said food was being delivered, had to press the button again to be told that the order was never made. Second time this has happened. Also check out my pic of the awesome new slingers they have. read more

Sonic Drive-In - Burgers Near Me - Falcon, Colorado

Ordered a crunchy chicken wrap! It was cold, 4 small diced pieces of chicken at one end.....half of a tomato and lettuce at the other end! Asked for tots, got fries! They did get the Diet Coke right! Won't go back! read more

Ordered a cookie dough sonic blast with whip , I was actually shocked they had whip, because they never do . Get up to the window .She hands me my ice cream and goes "sorry we are out of spoons , but if you want to eat it I can give you a fork ‍sooo should I wait till it melts so I can slurp it up with a straw ? I can't with this place , there was literally no whip on my blast either ! read more

Typical quality food for Sonic. The food is often cold and not very fresh. The service is slower than the second coming, so that is frustrating. read more

We went to drive thru and ordered a hot dog and two corndogs waited in drive thru for over 30 min . 3rd car in drive thru . This should never happen . Never going to this location ever agai . The second time this has happened !!!! read more

Do I really need to put a star? I don't care if you are out of anything. What I care about is you said my drinks were on its way after ordering through app 18 minutes ago and I'm still waiting! (I only ordered 3 drinks) That's the problem you are teaching our kids/teen to fudge numbers! read more

Consistent place to eat, if you like your food order wrong and have to go back to employees that seem to care even less than the norm at fast food chains. Seriously, this is the WORST Sonic that we have ever been to. We went several times spanning about 8 months. They couldn't even get a "burger with nothing but buns and meat" right! Also, this is not fast at all. In fact, a glacier could server food faster. Skip this location as it is not indicative of the general quality of Sonic's across the nation. I sincerely hope that it comes under new management soon as it is a disgrace to Sonic and fast food in general. read more

They have the most incompetent employees. They always mess up my order. I ordered a dark chocolate Oreo concrete whatever it's called and I got vanilla ice cream with oreos on top. After I waited at the window 10 minutes for my 2 ice cream order. read more

Sonic Drive-In - Like does this look like a dark chocolate anything? - Burgers Near Me - Falcon, Colorado