The service is always polite. Relaxing atmosphere. I was always in and out but the customer…read moreservice was great. Definitely not a run of the mill smoke shop but you feel more homey and that's all that really matters right?

Very disappointed with this establishment I purchased on January 12, 2019 a Mist vaporizer and a…read moreweek after the purchase it had a crack starting on the side of the battery. My husband went back to have the battery replaced. But they said this is a lifetime warranty and to contact company. To replace the cost is $12.95 shipping and handling. I really don't think there should be a cost of less than a month. The reason I'm posting this is I called this store to ask if I can just have replace instead of paying for a product that only lasted a month. The man on the phone said no since this is used probably every day. I trying telling him but it's only a month and should last longer and HE HUNG UP. I tried calling the number back but he would not pick up. Poor customer service.There are plenty of smoke shops in this area with friendly professional customer service.

So apparently the staff at mountain vapors want to lie to me about their return policy's and also…read moreembarrass themselves by insulting my brothers publicly. The women that work at mountain vapors are disgusting and should be ashamed for harassing my family. They should be fired for their lack of training and pure disregard for humans. He tried to seek a refund for a product that was clearly contaminated with chemicals and he was met with jokes. I've been assured multiple times that they do returns on defective products but my brother was just told they don't.

I am a jewelry artisan and wanted to sell my designs locally. I visited Mountain Vaporz last year…read moreto discuss them selling my jewelry. The owner Kim was excited to display them and sell them at her business. Once I left them I never heard back from her again She is very unprofessional ignoring all emails and calls to her for updates. Eventually I went into the store to pickup my jewelry since I never heard back from her. It was nowhere to be found and the employees didn't know anything about it. Seems she stored them somewhere and never even told me that they were no longer on display. I called the store numerous times to find out when I can pick them up and no one knew where they were. Kim finally responded to my emails after numerous attempts and was rude. After picking them up I found that some of them were sold and she refuses to pay me. She has ignored every email and call that I attempted to make and I've even shown her pictures and proof that there were items sold or stolen! This is someone with no morals, dishonest and extremely unprofessional. I would never do business with someone like this in any form and you shouldn't either!

I saw El Humidor on the way to the casino and decided to stop in…read more From the outside, this place looks very promising. The show room was sparse with maybe a total of 7 tins of pipe tobacco and 3 jars of "in-house blend". They have a nice size walk in humidor with what appears to be a pretty good selection, although I did not go inside. They also have a nice smoking lounge. The counter person, who I interrupted his leisurely cigar, treated me as though I were an imposition. Although he may have been knowledgeable about cigars, his lack of knowledge of pipe tobacco was very apparent. Out of courtesy and in support of brick-and-mortar stores, I routinely buy at least something while I'm there. I picked up a ton of Samuel Gawith Full Virginia Flake at the exorbitant price of $18 for 50g... Needless to say I will not be patronizing this store in the future! The only reason for the two stars, it's next to a Dickeys' Barbecue!

El humidor has the best selection in the area of premium cigars and pipe Tobacco, any accessories…read moreyou can think of from humidors to lighters punches and cutters. The service is outstanding. I have never been disappointed. This is one of the few businesses in the Valley that is a testament to the fact that customer satisfaction is king. The store itself is very comfortable. Many humidors neglect to maintain air quality as much as el humidor. There is nothing worse when you are trying to enjoy a good smoke and have no choice but to enjoy what everyone else in the room is smoking. That's not the case here. With constant temp/humidity control and industrial smoke removal it is a fantastic place to hide from the world for a bit and just enjoy a great smoke.

The owner is always there and is nasty! I spent $500 and she was condescending to the 2 clerks…read morehelping me --she embarrassed the woman helping me--I felt so bad for her. I will never shop there again--if you want to be treated rudely and watch her be nasty to her employees, this is the place for you.

Worse place to buy toys from…read more The owner argued with me about a Doggie Do game that was not working, for about 15 mins she argued with me- After I told her forget it we are done never coming back she didnt even bat an eye! Like this happens all the time to them~! Ever hear about the saying the customer is always right! You lost our businesss and our families and now I am spreading the word....stay away unless u want to be treated rudly and love to get ripped off! Stay away they are local but the owner is evil and mean and rude! They are over priced. I rather support Walmart and TOys r us then these evil people! Too Bad we like to support locals but not this store!!

I live in Philadelphia and I am very lucky to have a plethora of vape shops all around me. I…read moresuccessfully quit smoking and picked up a new hobby with vaping, so when I went to visit family in the Carbondale area I thought to purchase a starter kit for my dear uncle who's been a 2-pack a day smoker since I can remember. Well, turns out the 18mg juice I got him was too strong and he was choking to the point of being discouraged with using the item at all. Since vaping has become such a big part of my life, I always travel a little further for a good shop whether in search of something specific or just out of curiosity. When I found out there was a vape shop relatively nearby, I was elated and it only got better from there! I convinced him to come with me and try some flavors that he wouldn't choke on and also enjoy. I was so pleasantly surprised when I walked into the shop. It's large and very welcoming. The lounge is very nice and I like the way the juice bar is separate from the show case. The lady who helped us was very passionate and friendly and honestly, I think her enthusiasm really encouraged my uncle too -- she was middle-aged and I think it kind of showed my uncle that vaping wasn't just something "kids do" but a lifestyle for ex-smokers or all ages. She was very knowledgeable and helped him find a flavor and strength that was suited for him. He bought two bottles. I was very impressed with the store's inventory. Undoubtedly, they are basically running a monopoly on the vape game in this part of NEPA and yet they aren't skimping on their selection. They had a very expansive selection of vape pens, accessories, and mods and surprisingly, they had things I don't normally see. Some of their prices were much higher than I've seen before, but this can be expected when there is 0 competition. I also made a purchase. I also really like the wall of left behind cigarettes. It's downright inspiring and I think they give you a free bottle of juice if you leave your cigs behind which shows me it's less about the money and more about helping you commit to a healthy change. I'll definitely be back here next time I'm in the area. Great job, guys!

I've had 2 bad experiences there. First they sold me a faulty mod, then when I came in with a new…read moremod and bought a coil they sold me the wrong coil. The tasting bar is good but the employees don't know ow the products they sell or they just don't care. DO NOT GO THERE! GO ELSEWHERE!

The owner is a honest person who has what you need in stock always. The service, selection and…read morequality are 100 % prices are reasonable and I have to pass by 12 vape stores to get to this establishment. I think that's saying something. If you go to Vegas Vapes be ready to be fleeced. I have them a review and I was told by the manager. "Karin don't come back" I won't be at Vegas vapes SUCK! Go here to Allure Vapes you won't need to try to walk through the gamblers to get what you're looking for.

Best vape shop around. Hands down. Great prices, knowledgeable and beautiful inside.would recommend…read moreto anyone.

Great place to visit a very nice selection of cigars reasonable prices, real nice and friendlyread more

Selection of the vape is amazing. And prices are fair too. I will definitely recommend this shop.read more