Santiago was wonderful to work with. He is knowledgeable, detailed, and professional. The service and quality of the work was outstanding. We had to replace a door and it needed to match the other door of a 3-car garage. He did just that! There's a slight color difference which is to be expected because it's new, but it blends beautifully. I highly recommend him and his company, SOS Garage Door Service read more

SOS Garage Door Service - The large garbage door was installed by SOS Garage Door Service - Garage Door Services Near Me - Chino, California

If anyone deserves more than five stars, it's SOS Garage Repair! My experience was above and beyond anything I've ever had with other repair companies. My garage door opener belt broke, and at first glance it looked like a simple fix. I made the mistake of requesting a quote through Yelp, which turned into endless phone calls and emails with prices that were completely unreasonable--hundreds of dollars more than what the repair should cost, in my opinion. Instead, I searched directly for a local garage repair company on Yelp (without using the quote request system) and found SOS Garage Repair. Santiago was professional, honest, and very fair. He gave me an upfront estimate based on what he expected the repair would involve. When he came out, he did the job quickly, and the final price was actually less than the original estimate! In the end, Santiago's repair saved me $400-$600 compared to other quotes I received. If you ever need garage repairs, don't waste time with inflated estimates--just call Santiago at SOS. Honest, fair, and truly five-star service. read more

See all

Very professional at every step, could not ask for more. Santiago provided multiple quotes, all of which were very clear and transparent. Santiago was on time for the initial quote and again on the day of installation. No change orders, no gimmicks, no up selling. Communication was very simple; the quality of the garage door and installation is top notch. Plus, he disposed of the old door and left the area clean. read more

Stellar service. Santiago is prompt and courteous. Quick turnaround, wouldnt hesistate to recommend to anyone in need of repair or service.

Highly recommended. Instead of simply charge me for inspection, Santiago gave me some ways to try fix it my myself.

Garage door spring went out. Santiago responded to my house helped my son safely lift the garage door so my wife's car could be removed. Assessed the situation and dispatched a staff member to replace the spring. Jesus was very professional and installed the spring so we could access our garage once again. Appreciate the prompt service and the professional installation. read more

Highly recommend Santiago. I bought a house last year, but the garage door is very fatigue, He came to my house to fix my door with two struts, otherwise he also check the whole door system and do some adjustments. He is very professional ,experienced and responsible . read more

Arrived at the time promised with the proper parts for the door. Explained the process and then removed old and installed two new torsion springs. Once the door was balanced and the opener adjusted, we were back in business. read more

We contacted Santiago regarding our broken garage door. We sent him pictures and video and he was able to assist us via text messaging! His crew came our home that same day and completed the repair within an hour. Very pleased with their services and highly recommend them. read more

Tl;dr - highly recommended, business stands by their work and cares for their customers. Long review: Cannot recommend SOS Garage Door Service enough! Before even setting an appointment, the owner Santiago took his time to ensure I had the right equipment for my needs while being conscious of my wanting to keep costs down. He was very patient while going back and forth with me on different options, and I felt most comfortable with his knowledge and his willingness to work with me. On appointment date, our installer Jesus arrived during the set time and immediately got to installing our opener. He made sure to get everything I wanted installed, and even showed how to program our existing remotes to the new opener. When we had an issue with the door not closing shut, Santiago and Jesus went above and beyond coming up with different solutions to fix the issue even though the issue had nothing to do with their installation work. They didn't even ask for payment until the issue was resolved, and kept trying different fixes until the door finally closed shut. They are a business that stands by their work and cares about their customers, and I would recommend them to anyone looking for garage door services! read more

Using the Yelp app, I contacted Santiago at SOS Garage Door Service to have some annual maintenance done on my residential garage door. Annual maintenance is the key to a long-lasting garage door and opener. Santiago responded quickly and gave me an estimate. He provided an appointment window and texted me when he was thirty minutes away. He was on time, friendly, and very professional. Santiago has a lot of knowledge and experience and even has a YouTube channel. My garage door is working very well and is operating smoother than before. I have dealt with my share of garage door companies over the years, and some have been poor, some average, and none great; until now. Santiago did a great job! I look forward to working with him in the future when I need a new opener or garage door. read more

Quick, responsive service. The spring on our roll-up garage door was broken so we couldn't even manually lift the door. We were unable to leave in our car. It was about 5 PM or so on a Friday. I called one place and I just got a voicemail/ " digital assistant " that said I could have an appointment in a few days. I then found SOS, called them and got Santiago, who was very helpful. We got a quote and had the work scheduled for the very next morning. Great service -highly recommend. read more

this review is long overdue. Santiago has done a great job changing out my old garage door with a new one currently he added a garage door to a small warehouse. I built in the back very efficient very friendly and great pricing I strongly recommend. read more

Santiago was amazing to work with. He was quick to respond, found him from Yelp. The job was estimated and completed within a week. We had a previous company that was not able to complete the job, Santiago came out and reviewed what needed to be done and got it done!! The finished job looks professional and quality work! Would highly recommend working with them on a project!! read more

Wouldn't recommend, they didn't help me. I called, was directed to his YouTube channel and didn't get a response after explaining what I wanted done. Wasted my time telling me he'd call me back and he never did. read more

Santiago was amazing. I had an ancient garage door opener and garage door. He ordered me a new door which I was nervous about because I have an HOA. The garage door was perfect and matched exactly how it should. I got a fancy new opener with a camera and works on wi-fi and blue tooth. He was very professional and the price was very reasonable. I would definitely recommend SOS Garage Door Service. read more

Santiago from SOS is very knowledgeable and patient to discuss solutions at a reasonable price. Aside this, he has plenty of YouTube videos that are very helpful to anyone not familiar with Garage type of work. I had a TorqueMaster to Torsion Spring conversion done and it was a choice I made after hearing pros and cons to solutions that were available for my situation. No upsell from SOS, just down to what worked best for the client after listening to everything. I highly recommend and would use SOS again if needed. Service was fairly rapid and the best part is as busy as SOS may be, I found Santiago very responsive which is appreciated for such an inconvenience situation. read more

SOS Garage Door Service - Before - TorqueMaster installed - Garage Door Services Near Me - Chino, California

See all

Santiago installed our garage door opener for us a few years back and did an exceptional job, so when my door wouldn't close on an extremely windy day, I contacted him on Yelp. He responded immediately and was able to come out shortly after. He got my door closing again and didn't charge for the visit. He took his time and did a thorough, thoughtful inspection. He is honest and direct and a pleasure to work with. We look forward to working with SOS on our next garage door project. read more

Contacted for garage door service early in the a.m. and sent a message and initially received a response was asked to send pictures and explain the issue with the garage door which I did. Never heard anything more. Very unreliable I wouldn't recommend. Found another company who came to my home within 2 hours fixed my issue without breaking the bank. read more

I have had a very positive experience with Santiago. I must say he is the most honest contractor I have ever met. After several attempts to fix my garage door springs with local guys, with limited success and big bills, I contacted Santiago after seeing one of his YouTube videos. Not local to Venice beach he gave me free guidance anyway on repairs. Recently, I still had problems with the prior guys repairs and now he is sending me parts. I can not say enough positive things about his integrity and generous spirit. I would give him 10 stars if possible. thanks jay I forgot to add his knowledge of the mechanics of garage doors is incredible! read more

Santiago was quick to come and replace the springs along with installing a new garage opener unit. His communication was great and prices were reasonable. In looking for reviews of the garage opener that he recommended, I stumbled across his YouTube channel. You can look him up on YouTube under the same name and he has a lot of valuable information there. read more

SOS came to my rescue after learning the garage spring snapped with my cars stuck in the garage. Santiago, whom I used before for a garage opener install, replied quickly to my text and identified the issue from some photos I sent. SOS came out early the next day and replaced the garage spring, and the garage door was once again operational. I am very grateful for SOS being a local business that I will continue to support and refer others to for dependable honest work. read more

In the land of "mixed" reviews and people that can't be trusted there is Santiago. Just in speaking to him over the phone for a couple of minutes I knew he could be trusted. He came out and took care of the door repair and evaluated the extra damage I didn't see. He left without being paid for what he did fix and offered a very inexpensive solution. I would highly recommend! read more

This past November around Thanksgiving time, I was in need of having repair work on my garage door. Santiago at SOS Garage Doors was recommended by a relative from out of town (who is in the garage door repair business)...he said that Santiago has a good reputation in the industry and was the person I should call in my area. Santiago was quick to respond & did an excellent job and was fair and professional! I would highly recommend SOS Garage Doors. Thank you, Santiago read more

The torsion springs broke on our torque master system for our garage door. Found this company on Yelp, liked what I saw/read, so I called and spoke with Santiago. He gave me a quote over the phone, and by my surprise he told me he can knock it out today after he gets the parts. All sounded good, so I decided to hire him and not bother with contacting a bunch of other garage door companies to gather quotes. Santiago got here when he said he would. He replaced the broken parts with new ones, tested the door multiple times, did some tweaks on the motor, secured a portion of the rail that popped out of the wall, lubed up some of the components, and gave me a new pull/release cord and handle. He did all this in about an hour... Maybe hour and a half. Very professional dude, and good at what he does. I'm very happy with the repairs and the quality of his work. And the price was very reasonable, especially considering such short notice. I will now consider Santiago my "garage door guy", and I highly recommend SOS/Santiago to anyone needing garage door repairs. read more

Fast response. My garage door was never programmed properly and the issue were fixed in timely matter.

SOS Santiago and his co-worker Jesus replace my two garage door openers. They serviced the garage doors and made sure we were up to date with the new openers and WIFI/Bluetooth features. SOS service is outstanding and reasonable. Santiago takes pride in his work and will not leave the job until 100% customer satisfaction. I highly recommend SOS if you have any need for garage door service or a new opener. read more

I am pleased to say that SOS garage door service did an excellent job as promised. I called and spoke to Santiago and he listened and provided me some options based on what I told him regarding my situation. The following day my garage door was fix in less than an hour to install a new motor. Jesus did a great job. He even cleaned after, such a professional guy. Thank you SOS garage door service. read more

Requested service call to check functionality of door operation due to a previous problem by homeowner. Santiago was prompt, very courteous and identified the issue and offered a solution to prevent future occurrences. Would definitely recommend for reliable, honest work. read more

Cannot beat next day service. I was quoted a price remotely but the price was adjusted to a lower price than quoted. Thank You for your honesty and service! read more

Santiago, also known as the man with the yellow glasses, is absolutely top notch! This is our 2nd time using him. We had a spring bust on us about 8 years ago and he came out and fixed it. This time he recommended going with a double spring to increase the life cycle. The garage door is now super smooth and doesn't feel like it's struggling to open anymore (especially towards the end of the life cycle). Along with replacing the old spring with new springs, he also lubed the wheels on the tracks and reset the limits on opening and closing the doors. He kept the job area clean and he was efficient. I called him at the end of business last night and he was here the next day at the specified time. Santiago knows his job well and even shares that knowledge if you asked. Very easy going and personable. Thanks again for the great job! Highly recommend!!! read more

SOS Garage Door Service - Broken spring - Garage Door Services Near Me - Chino, California

See all

I called a couple of garage door repair shops to fix a broken cable on my door. Santiago answered my call and was at my home in a couple of hours. He was upfront with costs and I found him to be honest. He also changed the garage springs to specifications. I would definitely recommend him to others. read more

Replaced my springs quickly and efficiently and at a fair price. Friendly, professional and educated on what he was doing. I will recommend

Amazing! A lifesaver! Our garage door broke out of nowhere. Wheels on the sides of the door popped of the rails. Hubby was about to go to work and we couldn't just leave the door open. I called SOS and they sure came to our rescue. Santiago was the best! He came over within minutes, he was professional, understanding and quick. He got to work right away. He was able to put the door back in its place, and of course recommended we have the door replaced. We were just so impressed with the professionalism that there is no doubt who will be doing the work in the near future. Thank you. Recommend 100% read more

Santiago provided amazing service. Responsive, friendly, respectful, and very knowledgeable. Santiago's customer service was second to none. We have found our new garage technician and would recommend him to everyone. read more

I used SOS Garage Door Service to replace the old garage door the was is serious need of replacement when I bought this house. Santiago and his crew showed up on time, worked fast ( 3 hours to remove and replace garage door and opener), did quality work, left my place clean, and were professional in explaining the new unit and answering question. If that was not enough there prices are fantastic. I used to deal with contractor all time, and in my experience most under bid, promise the world, don't deliver, brake stuff, and then try to do a contract change because they need more money. Not Santiago, I charged/paid the same amount that was on the quote. Santiago is the real deal and not a hack. If you need work done on your garage door, you should give him a call or email. read more

Great customer service and reliable. Returned my phone call in timely manner and setup appt. He showed up on time and was very professional. We talked quite a bit while he was working and got to know Santiago better and very down to earth guy. He was honest and gave me options and I never felt pressured. It has been about two months since he replaced my garage motor and Zero problems. Don't go anywhere else. read more

Santiago responded to my inquiry on Yelp so fast and showed up when he said he would and did a superb job! Really grateful that he did not overcharge like other services in the area. I will be recommending him to everyone I know and continue to use his service if I ever needed! Thank you again Santiago! read more

Sos doors were very good, technician was at my house within the hour. He was very knowledge and found problem with door. He also gave me some tips on keeping door running smooth. His price was very reasonable. I would recommend sos doors to anyone that needed some work with there garage door. read more

When I came home last night, my garage door torsion spring broke in half in a spectacular bang as it was coming up, so this morning I went hunting for someone to repair it. On Yelp I messaged several garage door repair guys for quotes and SOS Garage Door Service ended up being the most reasonably priced of the bunch. After getting my quote, I called SOS Garage Door Service and Santiago showed up at my door in less than an hour. In less than another hour, the torsion spring was replaced, he tightened my drive belt, he lubed up my door track and rollers, and the job was complete. Same price as quoted and not even an attempt to upsell. Reasonable prices, honest, and excellent service. I'd highly recommend Santiago for your next garage door repair! read more

SOS Garage Door Service - My broken torsion spring - Garage Door Services Near Me - Chino, California

See all