Please save yourself the headache and inconvenience of being lied to by the owner and employee(s) of this business. The service is an absolute scam in which Tracy promises the world with of course minimal, if not 0 return. Once they receive your money or have it directly withdrawn from your bank account they mysteriously vanish, i.e. do not answer/return calls. The dating service was to provide several different people whom match the desired traits and characteristics discussed during the initial consult. None of the people (three over the course of several months) sent matched the criteria discussed and all of them admitted they did not believe Tracy's service was ideal and that they felt ripped off as well. Currently, I am attempting to negate this contract but the service continues to deduct money while providing no communication from Tracy and her employees and any new dating matches. According to the BBB, this business rated an F due to * Failure to comply with arbitration decision or mediated settlement. * 42 complaints filed against business * Failure to respond to 4 complaints filed against business. * One complaint filed against business that was not resolved. read more

This company is a joke. First off, the sales tactics are horrible. It's a manipulation. Tracy takes advantage of people by making false promises. She promised that all the men are wealthy, good looking, accomplished etc. which is a big stretch from the truth. She promises that you can go on several dates a week, but in reality, it was more like 3-4 dates per year. I asked Tracy not to lie to me, and she got so mad, but then when I asked her if she is the owner, she flat out said no. She IS the owner and she lied to me right after saying she doesn't appreciate being called a liar. My biggest problem was being set up on dates with people who asked to be matched with someone completely different than me. My physical features were deal breakers for the men I was set up with. After the first incident, I asked Soulmates to make sure that my matches are told what my body type is. This never happened. I was set up with several men who all were not attracted to me. I was humiliated. I asked Soulmates on several occasions and I was ignored. I finally stopped payment and now am in collections. Horrible service. Please stay away. It is not worth the heartache and humiliation. read more

Do NOT believe a word they tell you. Soul Mates, Inc. are scam artists. I was fed the same lies as the others. Soul Mates took my money, delivered nothing, did not answer my calls, emails, and never sent me a copy of my contract as promised. I reported them to the State and the State did not hear from them either. I don't know how Tracy sleeps at night... read more