I have received amazing PT at Spectrum in Mystic. Zack has been patient, listening to my concerns…read morebut at the same time pushing me to do more. And it has paid off! The staff is very professional and caring. Thank you to the Spectrum team for taking such good care of me. Karin M.

Normally when working with someone in a physical therapy environment, they are used to someone…read moreslipping a profanity. When speaking to the office manager this morning explaining that the Dr. that referred me had 100% of the information that they were asking me to provide them, I said, "Well that's f-ing stupid." The office manager said that I swore. If I had sworn, I'd have said FUCK. Now that she's all twisted, she is saying that I cannot receive care at their facility. Fuck them.

DO NOT GO HERE -…read more NEGLIGENT - Disgusting!! Filthy. No meds. No bath. No teeth brushing! dirty rooms. No care. Rude uncaring staff! I will never understand this!! never!!!! I asked for help from nurses, social workers, administrator and nursing director several times. Nobody cared. Run for the hills. Nobody will help your loved one. I asked for an ambulance. The staff declined! He was grey and not breathing good. I had to beg for an ambulance, which they declined. Then i called a doctor at the hospital to take my loved one back. Thank god he went back - as he was grey not breathing good, dehydrated, needed blood, fluids, antibiotics and a thoracentesis. This is true. I don't want one patient and family to go through this! have a nice holiday. I will

I had prior experience with another local rehab facility and never wanted to return to it. I…read moreselected Bayview Health Care the second time around and I don't regret it at all. I had excellent care by all staff. They are careing individuals from every RN, APRN, PT, OT and social services. Everyone worked together with me and my wife to give me the best possible outcome. They coordinated my discharge with Visiting Nurses of SECT. Those folks have also been very helpful and dedicated to making my road to full recovery easier and less confusing. If I ever need to return to a rehab facility, Bayview will be my first choice!

I have had serious shoulder pain for more than two years, and sought medical attention from Yale…read moreOrthopedics. After cortisone shots and an eventual MRI, I was told that I do not have a tear or anything else that can be fixed with surgery, and given a prescription for physical therapy. I was not happy about this at all - I wanted a quick fix to be pain free and thought (naively) that surgery was the answer. I live close to Spectrum, so based on physical proximity (and the recommendation of a friend) I made an appointment with Corey. Long story short, I am in 95% less pain, sleep all night through again, and have far more range of motion than I did a few months ago. Therapy is as much fun as working hard can be, but we DO laugh (often) and I AM so much better than I was. The facility is clean, well-lit, and the bathroom is clean, too. Corey seem to have all the requisite tools, AND the necessary expertise. He is not just competent and trained in his field, he is so contagiously passionate about health and fitness! I would unequivocally recommend Corey and Spectrum.

The team at Spectrum is great. Zach is very thorough and attentive and helped me get through the…read moretherapy I needed foe my shoulder. Would highly recommended them!!!

I don't even know where to start! My stay here has a been a…read morenightmare since the start! First, there are equipment malfunctions everywhere! The nurse call button in room does not work! I waited 20 minutes before I had to get up and walk on a foot that I had surgery on to the nurses station to get help! Second the IV machine has malfunctioned and I have been waiting 15 mins for IV meds which are time sensitive! Third, I have been here about 18 hours and NOT ONCE has anyone taken my vital signs (blood preesure, oxygen, or temperature) Fourth, I have been missing meds that are essential to my recovery, and I was rudely told that rehab facilities do not have in house pharmacies and I would have to wait for my meds. I have had back pain and have not slept at all since I have been here! I was told when I was released from the hospital that everything would be all set for me. Fifth, the tech that took my finger stick for my blood sugar DID NOT WEAR GLOVES and had DIRECT SKIN TO SKIN CONTACT with my BLOOD!!!!! I have been asked to be transfered out of this facility and they do have a bed at another facility nearby, but was rudely told that "it's not much better anywhere else." I did speak with the nurse in charge about my concerns, but I know it has fallen on deaf ears! DEFINITELY WOULD NOT RECOMMEND THIS FACILITY TO ANYONE!!!

Stay away. A few of the caregivers were good, but overall they were just there for a paycheck and…read morearen't qualified to care for anyone with health issues. Short staffed. Personal items disappeared.

Thames Hearing is a superior care giving company providing the newest technologies for hearing…read moreneeds. Their personal, intimate approach insures high quality results in a bright up to date environment. I give it

In this day and age you don't expect the kind of service I received from Thames Hearing Services…read more They deserve a 5 star review for the help they provided my last weekend. I had traveled to New London for a long weekend to attend a friend's memorial service and after my arrival on Thursday I realized I had forgotten the charger for my Phonak hearing aids. It was going to be a tough weekend. I decided to make some calls and see if I could find help and to make a long story short, I was lucky enough to call Thames and speak to Krista. After checking with audiologist Jean P. Tuneski, she told me they would loan me a charger. They never mentioned a fee or security deposit, just offered to loan me the charger. This is above and beyond and saved the day for me! If I lived in the area they would be my go to hearing services. Customer satisfaction counts! Thank you Krista and Jean!

I truly appreciate that physical therapy may be of benefit to some people. However, if there is a…read moreripped and detached tendon there is nothing that physical therapy can offer as a benefit. It is tragic that health insurance companies require physical therapy before allowing a MRI. Such backwards thinking if of no assistance to the patient and indeed allows there to be an exacerbation of the problem promoting further discomfort.

I have been a customer of Spectrum PT for over fifteen years. I recently worked with Zach who was…read moreextremely kind, caring, perceptive, and efficient in treating my lower back and knee pain. I was in very good hands with Zach. I am now finished with the office appointments, but I am diligent in doing my twice daily home maintenance PT sessions. I find them very beneficial for the long term. With each new PT issue, I have been well-cared for by the assigned physical therapist. Dave, the owner, hires great people who truly care about helping their clients. I highly recommend Spectrum Physical Therapy for any PT issues. You'll be in good hands.

I have been a patient for several years. Dr Nelson and his staff are very helpful and always…read moreavailable when needed. He has helped me build a great team of health care professionals and stays involved to manage my care.

My mother in law was in hospice in this facility. They were fabulous with her. Very caring staff…read morethat made sure she was comfortable at all times. The food was always freshly made. Sadly she passed away but the process was made easier for the family because of this facility.

I spent two weeks here recently and it was an entirely positive experience. The staff is uniformly…read morewarm and caring. They respond quickly and put the needs and comfort of their patients first. The PT folks are wonderful. I was unable to walk after 7 weeks in the hospital and they worked with me every day to get me on my feet and home. I am grateful for their hard work and dedication. I have to mention the food too which was terrific. I was very pleasantly surprised. There are choices too which was welcome. All in all, I wouldn't hesitate to stay again should I need to.