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    Services - Sound Rental Express

    Audio video equipment rental

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    Recommended Reviews - Sound Rental Express

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    6 years ago

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    6 years ago

    Highly recommend Sound Rental Express -! Everything was set up for us and perfect and super easy to use. Thank you again so much !

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    Ask the Community - Sound Rental Express

    A Better Sound

    A Better Sound

    (2 reviews)

    I was referred to A Better Sound for TV installation's in my previous home and was impressed with…read moretheir outstanding customer service and pricing. So when we built a new home, of course we reached out to Josh and his staff for our Home audio/video needs which included a home theater system. I had also read a previous YELP review which made me a little nervous and I discussed that with Josh the owner. He addressed each point the previous dissatisfied customer mentioned and being a small business owner my self, I believed his responses. I am glad we discussed things and the scope of our job. They met or exceeded our expectations in every aspect of the job and finished on budget and even more important, on time. We have had zero issues with the job and the owner has reached out on multiple occasions to see if everything was still performing as promised and to see if I had any questions or concerns. I subsequently referred them to a friend and they came thru with flying colors on their home theater system as well. Tremendous communication, customer service and fair pricing. I would highly recommend A Better Sound for all home audio/video needs.

    AVIOD DOING BUSINESS with this company..... I hired them for a complete new home wiring system for…read moreAV and security. Their costs came in 2x the estimate, and then they never completed the job. Took all the money and then never returned calls or emails for 6 months where i was then forced to finish the job myself. Wires were mislabeled, connections were never finished, parts were paid for and never installed, wires are buried in walls and never pulled out. And lastly during the building process, they were never reliable in when they would show up and would take constant requesting to get them to the job site. TERRIBLE SITUATION.....and out of the 25 sub contractors involved in our new home, was the ONLY one that we had ANY issue at all with. Their response? to yell and send nasty emails to the customer (me) and blame me for all their issues and non complete work.. UNBELIEVABLY BAD BUSINESS.... AVOID.

    Traverse City Wedding and Party Rentals

    Traverse City Wedding and Party Rentals

    (4 reviews)

    Mistakes can happen and they certainly did for our son's wedding when a trailer full of banged up,…read morefilthy chairs arrived to our venue. Our crew of helpers got right to work and literally cleaned all the chairs (because what else are you gonna do with hours to go until the wedding), as I called to express my dismay about the condition of the chairs-- come to find out they were the wrong ones--the drivers took the wrong trailer. So add another hour by our helpers, to hustle and get the chairs back on the trailer and then wait an additional hour for the crew to return with the correct ones. While the correct ones weren't filty, they did need dusting. Thankfully with our sweat equity, the correct chairs were placed in time for the wedding. However, to add insult to injury, when I asked for a discount on these very expensive chairs given the debacle, the manager informed me "they did nothing wrong" and "got us the chairs in time". His offer to reduce our $960 chair order by $50 was a joke. Cannot recommend a company that doesn't own their errors and make things right for their customers--especially when it comes to momentous occasions like a wedding. The tone, defensiveness and general lack of concern for our experience over the phone made me twice as unhappy --and that was no mistake.

    I want to thank Deb and her very professional crew for all their hard work helping to plan our 100…read moreyear cottage celebration. Deb has offered us many discounts and has gone above and beyond to make sure our party is set with all the right decor. Her crew came out to help me make sure the tent layout on the property would work. We are so grateful for their expertise and quality of service. Thank you, Bobbi Nock

    Sound Rental Express - audiovisualequipmentrental - Updated July 2026

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