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    Sound UP Marketing

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Response time

    3 days

    Response rate

    100%

    Services - Sound UP Marketing

    Web design

    Website development

    Web hosting

    Sound UP Marketing Photos

    Portfolio From The Business

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    9 months ago

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    Motivators Promotional Products

    Motivators Promotional Products

    1.4
    (10 reviews)

    DO NOT USE THIS COMPANY. I typically hate the "if I could give 0 stars, I would" type of reviews…read morebut it definitely applies here. Ordered nearly 7k worth of promo materials for a trade show and it has been nothing but an absolute screaming headache at every turn with these buffoons. Their customer service department is a joke and only responds to about one in three emails. You might think they'll answer the phone instead - heavens no...you will certainly grow old calling and calling and calling just to leave voicemails that never get addressed. From day one I made my sales rep and assistant more than aware that I have a RIGID DROP DEAD DATE to get these materials out to an international trade show. Nearly an entire month has gone by, my drop dead date has passed and almost half my order hasn't arrived. Their shipping lead times aren't accurate, their shipping department doesn't communicate with the sales team, and they fail to update their inventory online, meaning you will probably be charged for items they don't have in stock. The items I do have in hand are so bad it's not even funny - 90% of the logos didn't print anywhere close to correctly, meaning the items we purchased are a complete loss. Instead of making it right, these winners want me to go back and forth with their vendor. Never again.

    I have been able to use Motivators successfully for MULTIPLE orders over the past 2 years. Anytime…read morewe want to order promotional products they are my first stop. Last November I was looking to order fitness trackers and our rep, Olha Korolenko, let me know that the one I was searching for was no longer available. In the same conversation she was able to present to me 3 options to look into! This is finding a yes in a no! No she wasn't able to provide what I was looking for, but yes we have these 3 alternatives! Awesome customer service. Recently we purchased hand sanitizers. She and Vincent Dorsa communicated with me so well with regards to product availability/estimated shipping dates. These two are so easy to work with and will definitely not disappoint you.

    Sound UP Marketing - web_design - Updated August 2026

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