Smaller but a variety of stuff for all tastes. Super…read morefriendly staff. The only place to go in West K

Very disappointing experience with both the store and their customer service…read more I ordered two pairs of shoes online, paid in full, and was later informed that the pair I actually wanted was out of stock. When I asked to cancel the entire order since the main item was unavailable, I was told they don't accept returns on sale items--even though the issue was on their end. The response felt dismissive and profit-driven, with no effort to make things right. Poor service, zero accountability. I wouldn't recommend this company to anyone.

BLVD Shoes in Kelowna is superb. I really didn't know what I wanted when I walked in. I like…read moresneakers and found 3 I liked. The salesperson brought out 4 pairs and I ended up purchasing 2 of the 4. I find good service in retail is really rare these days. These guys are so knowledgeable, friendly and just good at what they do. I'll be coming back for a pair of dress shoes I saw. Keep up the great service.

I had Excellent service from Olivia, she was so helpful. I found a beautiful jacket with her…read morehelpful advice. Great selection. Easy to find location.

If you like leather or motorcycle riding, this is a place to check out. The store is (on the ground…read morefloor) in Orchard Park Mall. The staff is friendly and helpful. Prices are decent. Most items are often on sale by at least 25% off of the "original manufacturers price". And if you catch a clearance sale (at 70% off), like did, with a jacket.... :)))

Customer service are amazing , unfortunately the owner decided to illegally take my information…read moregiven at checkout and contact me personally about an issue he is experiencing with a certain brand being resold from his store and assuming I am responsible somehow with no proof his blatant disregard for my personal information and unsolicited contact is totally not acceptable as well as his false accusations. I have been shopping here for over 8 years and I'm offended to the point of suing . - 5 stars unfortunately Do better

I would give them 2000 stars if I could. This place has the best costumer service. The owner loves…read morewas he does and it constantly shows. They had everything we needed when we forgot a few things at home (we were here for vacation). He was thorough and passionate and helped us beyond expectation. Prices are a bit higher but it's a locally owned shop. I will 100% support that. Plus, the service was above and beyond and extremely thorough! I will absolutely come back here again! Thank you thank you!

Could I have been ignored more? Went in to do some shopping and the young man and woman working…read morethere didn't seem like they could be bothered to even offer to help. Maybe it was because the store was COMPLETELY DEVOID of customers. So I can understand their reluctance to actually do something other than gossip with each other I left. Took my business elsewhere.

Staff are really helpful and knowledgeable about what they have in store. When they didn't have…read morewhat I needed they gave me a coupon for their online store with an extra 10% off. I have been in twice, seen two different employees and will definitely go back.

Marie at the Glenmore location was so sweet, she helped me pick a new disposable and was clearly…read moresuper well informed! Thanks Marie!

Friendly knowledgeable staff. Love the digital receipts and store credits/discounts. Been dealing…read morewith Atomic vape for over 5 years. When others have folded Atomic has thrived. There is a reason for that.

I ordered a mattress online, along with a sectional, dining table and chairs and headboard set…read more The mattress is horrible, you can actually feel the springs/coils in your back and when you move can hear something moving inside?! The worst 'brand new' mattress ever. Called to complain after weeks of sleepless nights and had to take 10 photos of it and submit it to manufacturer to approve. It finally was, and when I went into The Brick in Kelowna to pick out a new mattress, was informed by sale person that the original one I bought is meant for a child, I'm in my sixties?! Its now been over 3 weeks and still no new mattress:( delivery has been delayed/postponed 3 times now and I'm fed up, as have stripped my bed three times expecting the delivery of new mattress and pick up of original one...the Brick has my money and I have nothing Worst customer service EVER!!

I've given this store a few chances in the past few years, but every time am disappointed…read more Extremely aggressive, tactless commission sales staff literally will not let you browse the store without following you around. They do not listen to what you're actually looking for and make it exhausting to shop there. There will be one or two decent deals for most things, but a lot of their stuff is priced pretty high. Not a bad thing, but they don't offer anything any different/better to any other store, so I don't see much value in what this store sells. If you want to spend a lot, why not go to a store that had better style? The main problem at this store is their company culture. Not much you can do about that. With so much competition in this business, there's no advantage offered by this company.

Now that I'm in my late 70 's I find it extremely difficult to find a comfortable basic bra…read more I tried a specialty underwear store nearby. the store was empty of customers when I got up to the counter there was only one person serving, and I was not comfortable with them coming into the fitting room with me , I left. I had been there previously and it had taken a full hour to finally get a bra that fitted well enough. This is my first visit to Fashion Foundation, . It took 5 MINUTES to get the perfect bra from 'Caroline' ? She waited outside until I was ready even though I wouldn't have minded her coming in. The first bra was used to gauge, the second one was the PERFECT fit. I've never had a more comfortable fit. I highly recommend them

Service was excellent. Greeted when entering the store. Personal shopping with need and wants,…read moreselection was extensive and the value of product and service is well deserved. Crystal was my helper! Thank you