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    South Fork Funding

    3.4 (5 reviews)
    Closed 9:00 am - 5:00 pm

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    9 years ago

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    Associated Mortgage Bankers

    Associated Mortgage Bankers

    (9 reviews)

    Considering all the fears and worries I had about my first home purchase, I have to say that I…read moreactually had a wonderful experience with AMB and Randall in particular. To say I was nervous and intimidated by the entire home buying process would have been an understatement, but Randall and his team went above and beyond what I expected. They took time to explain everything in detail, answered all my questions and their follow-up was amazing. I was also very happy with the turnaround time. Getting the approval was very fast and we closed before 30 days which I wasn't expecting at all. It was a great example of how all businesses should run their customer service.

    AMB had no regard for the contract dates/deadlines (which were reasonable) for the property which I…read morewas applying for a loan. They seemed to wait until the last second to get things done. Everything that I ended up providing to obtain the loan commitment, I could have provided up front if they had asked for it. They are either under-staffed or just have no regard for customer service or the actual lives of the customers who they are ultimately serving. My one mistake was not getting a committment and/or expectation of when each stage of the loan work would be complete, because if I had, I would have realized that I should have found a different bank two weeks before closing when they hadn't done anything yet. At one point when everyone involved in this transaction was pushing for AMB to speed up their process, an AMB associate had the nerve to tell the other party's realtor during an inquiry as to the status, that I (the customer) was the one that had held up the application. This was infuriating because even if I was the one that caused the delays (which I was not), why would they undermine the customer like that? I still haven't been able to figure that one out. Maybe they have so much business they didn't really need mine. If that is the case, I would suspect they don't need yours either. Avoid AMB and save yourself the headache.

    South Fork Funding - mortgagebrokers - Updated September 2026

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