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    South Holston River Lodge

    5.0 (1 review)
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    7 years ago

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    The Sessions Hotel, Bristol, a Tribute Portfolio Hotel

    The Sessions Hotel, Bristol, a Tribute Portfolio Hotel

    4.5
    (35 reviews)
    6.7 mi

    10 out of 10 highly recommend! I did not expect to get everything I got out of this hotel! I…read moretraveled here on a work trip and I decided to stay here because it was a Marriott brand. I failed to realize it was a part of the Tribute Portfolio and it did not miss at all! I felt the hotel was very reasonably priced and located nearby many local shops. The property was easy to find and parking was very accessible. The moment I arrived and entered into the lobby the front desk greeted me and made me feel most welcomed! They provided me with all of the details about the hotel and expressed to give them a call if I needed anything at all. I made my way up to the room and the aesthetics leading to the room were absolutely amazing. The room itself was very spacious and charming. It featured a nice cushioned chair with a record player in each room with a variety of records to choose from in the lobby. The room was very clean and also smelled very fresh! The bathroom was very spacious and up to date! Within the hotel property there was a Southern Craft BBQ spot which I also left a review for; it was really good, so you should definitely check it out! The rooftop bar is a for sure vibe. I received a complimentary hummus at the rooftop with my stay; I'm not sure if that was promotional/seasonal or a bonus gift upon checking in. The experience and stay was definitely one for the books and gives other properties a run for its money! I must express again, I am so grateful for the great team and great service!

    Very clean, moderately priced, music themed hotel in downtown Bristol. Located on State Street in…read morewalking distance to restaurants and nightlife. Very cool music themed rooms. I would definitely stay here again!

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    Victor Suite
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    Fairfield by Marriott Inn & Suites Bristol

    Fairfield by Marriott Inn & Suites Bristol

    4.4
    (44 reviews)
    8.0 mi
    $$

    Despite all the excellent reviews on this hotel, my experience was not good. If the Fairfield Inn…read moredid not have some good qualities, I would have given it a one to two star rating.For first time visits to this hotel, I strongly encourage people to closely survey their room and bathroom before settling in for the night. So the hotel seemed stellar at first UNTIL I used the shower in my room. The hotel had great reviews, so I did not think I would have a problem. The front desk check in area and our room were clean & very appealing. I loved the selection of tv shows and movies on our television. We had checked in for a late night stay & just wanted to relax before we traveled out early in the morning. Everything seemed ideal until I took a shower in the morning. I noticed there was human hair from other people in the front and back of my shower area. One was a long light brown hair in the front upper area of the shower stall. One was a short black hair on upper back of the shower wall. I was mortified that housekeeping didn't notice this immediately. It made me wonder if they cleaned the bathroom at all after the former guest before us left. Despite all the wonderful amenities, the unsanitary condition of our bathroom made me dock 2 stars from a 5 star rating. It makes me want to thoroughly survey any room we get at any hotel regardless of the hotel having an excellent rating especially this hotel. Breakfast here was exceptional with many options EXCEPT they started shutting down earlier than the 10 AM closing time & there was NO COFFEE available at 9:30 AM. My husband had to wait for them to make a fresh batch. Despite the great breakfast, I got sick from something I ate on the breakfast provided there which is very rare. I never get sick from food I eat. I wanted to give a one star rating to this hotel yet I decided to be kind yet fair.

    Great price and comfy beds with streaming your favorite movies on Netflix…read more Everything was great except a hair in the shower and there was quite a mess waking up at 9:30am to get breakfast. Both coffees were empty and no creamer. We had to ask for more coffee and then ask for creamer. The breakfast caused my wife to get sick, which caused us to make an additional stop to get meds. Some greats and some work to be done. Stay here on a budget but hope for the best on quality. How does the coffee run dry at 9:45am? People are still waking up still. I know that breakfast closes at 10:00am, but some set there alarms to eat something and get a coffee.

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    Fairfield by Marriott Inn & Suites Bristol
    Fairfield by Marriott Inn & Suites Bristol
    Fairfield by Marriott Inn & Suites Bristol

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    Hilton Garden Inn Bristol

    Hilton Garden Inn Bristol

    3.2
    (44 reviews)
    9.2 mi
    $$

    We stayed here once during the height of the pandemic. While the hotel advertised stringent…read moreprotocol, they were lax on a number of important counts. I vowed not to return until things blew over. Which brought us back to last night. The hotel is modern and comfortable. With our room on the first floor, we had easy access to a grassy -- and clean! -- dog walking area. I slept really well, the shower had good pressure, and the hotel's location suits us to a tee. Three minutes to Puerto Nuevo (a super good Mexican restaurant) and two-and-a-half minutes (!) onto the highway with a gas station en route.

    I rarely leave negative reviews, but this experience was so disappointing that I feel compelled to…read moreshare it. My daughter's high school softball team was playing in the state semifinals, and we had reserved two nights at this hotel. On the day of check-in, I explained to the front desk that we would only need the second night if the team won their 10:00 AM game the following morning. The front desk associate told me that, if possible, they needed to know by noon whether we would be staying the second night. Unfortunately, the team lost. It was an emotional end to a remarkable season, and the girls understandably spent time after the game crying, consoling each other, saying goodbye, helping with equipment, and figuring out transportation back to the hotel. As a parent, my priority was allowing them the time they needed after such a heartbreaking loss. Had I rushed everyone out immediately after the game, I could have made it back before noon. Instead, I arrived at the hotel around 12:15 PM and was briefly stopped in the parking lot by another parent as we reflected on the season and said our goodbyes. I walked into the front desk at approximately 12:20 PM and explained the situation. The employee I spoke with seemed genuinely understanding. She asked for my room number and said she would speak with her manager while we gathered our belongings. A few minutes later, she informed me that the manager would not allow us to cancel the second night and that we would be charged the full $300 because I was 20 minutes past the requested noon deadline. I was stunned. There was absolutely no flexibility, empathy, or consideration for the circumstances. It is difficult for me to believe that a room became impossible to rebook because I arrived 20 minutes after noon. What was most disappointing was not the charge itself, but the complete lack of compassion. My family participates in travel sports year-round, and we frequently book hotel blocks for teams. Because of this experience, I will not stay at this property again, nor will I choose a Hilton property in the future. Hospitality should involve more than enforcing policies to the minute, it should also include understanding and empathy when people are dealing with real-life situations. This was a heartbreaking day for a group of young athletes, and the hotel's response only made it worse.

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    Extended Stay America Suites - Bristol

    Extended Stay America Suites - Bristol

    2.4
    (5 reviews)
    9.0 mi

    If looking for an absolute bargain then this is your place! It's located up on a hill that provides…read moregreat views. There's ample parking and a swimming pool. They do have a small breakfast as well that is included (prepackaged muffins, granola bars, oatmeal, and coffee/tea). There are ice machines, vending machines as well as a gym. Everything you need. Now, if I was rating this on service alone it would be the maximum amount of stars! These employees are here for you and are super friendly and accommodating. They make it clear that if you need anything at all do not hesitate to ask. Seriously, super friendly and down to earth. Great vibe in that department. Easy check in and out process. The rooms themselves are dated as this is an older building. They have really done well with taking an old place and updating it as much as possible. The rooms have a desk with an office chair, a small dresser, a kitchenette (stove top, sink, microwave, refrigerator), and then the bathroom sink is outside of where the toilet and tub were. They even provide pots/pans, utensils, plates, dish rack, towels, etc that you need for the kitchenette (you have to ask for them from the super friendly desk). There is also a TV, several wall lights and plenty of outlets to charge all the things. It is a clean room and the smell of cleaner was strong. Not the good purple Fabulouso, but more of a bleach based cleaner. They did a good job cleaning. The sheets and towels were clean. The beds were comfortable. The air conditioning was nice and chilly. This is truly a bargain of a hotel considering what you get for the price. Remember, you get what you pay for. Make sure you recognize that. The hinges and light fixtures in the bathroom have a little rust, the ceiling paint is peeling, the walls have dings, the trim is separating from the wall, there's a few holes in the blankets. If you want an upgraded room as far as fancy, I would suggest getting a room at a different hotel. This place is decent and super affordable. That along with its super nice people makes this a good choice.

    We stayed overnight recently, and initially, it wasn't bad. The linens were very nice and clean…read more The bathroom was clean, but very tiny and the tub drained slowly. However, the biggest issue was accessibility for the beds. My daughter had a hard time with how tall the beds are, and she has physical limitations. The next morning, we spoke to a wonderful housekeeper named Jordan, who went above and beyond to go looking for a possible room that had a different bed height. She told me to go request a different room at the main office, so that we could be more comfortable, since we planned on staying longer. Once we went to the front office, a very rude assistant manager was unwilling to even try and meet our needs so that we could extend our stay. She stated there was no way to know what beds were better suited, and basically shut us down. Even though Jordan had went out of her way to assist us. If management was anything like the dedicated housekeepers of this location, it would be better. No wonder this location has bad reviews. The management does not care for their customers. Thank you, housekeepers for being so lovely. And to Jordan, thank you for being so kind and accommodating to us.

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    Coffee Station
    Coffee Station
    Fully Equipped Kitchens
    Fully Equipped Kitchens
    Lobby and Guest Check-in

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    Lobby and Guest Check-in

    South Holston River Lodge - resorts - Updated July 2026

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