10 out of 10 highly recommend! I did not expect to get everything I got out of this hotel! I…read moretraveled here on a work trip and I decided to stay here because it was a Marriott brand. I failed to realize it was a part of the Tribute Portfolio and it did not miss at all! I felt the hotel was very reasonably priced and located nearby many local shops. The property was easy to find and parking was very accessible. The moment I arrived and entered into the lobby the front desk greeted me and made me feel most welcomed! They provided me with all of the details about the hotel and expressed to give them a call if I needed anything at all. I made my way up to the room and the aesthetics leading to the room were absolutely amazing. The room itself was very spacious and charming. It featured a nice cushioned chair with a record player in each room with a variety of records to choose from in the lobby. The room was very clean and also smelled very fresh! The bathroom was very spacious and up to date! Within the hotel property there was a Southern Craft BBQ spot which I also left a review for; it was really good, so you should definitely check it out! The rooftop bar is a for sure vibe. I received a complimentary hummus at the rooftop with my stay; I'm not sure if that was promotional/seasonal or a bonus gift upon checking in. The experience and stay was definitely one for the books and gives other properties a run for its money! I must express again, I am so grateful for the great team and great service!

Very clean, moderately priced, music themed hotel in downtown Bristol. Located on State Street in…read morewalking distance to restaurants and nightlife. Very cool music themed rooms. I would definitely stay here again!

Awesome rooftop bar with yummy food and views for days. Lovely place to pop in for cocktails and…read morefood. All while chilling and taking in some spectacular views. Ordered drinks - all were good. Got the pickles as they are delicious! Excellent service from Tamara who was an absolute gem. See previous review for more details! This is a place we come back to when on the area!

Yup. I love it! We've been here 5 times - 2020, 2021, 2022, 2023 and again in 2026 as my reward…read morefor enduring a nascar weekend:). It one of my favorite hotels in America. Why? Location: Perfect. Couple blocks off State Street (main street on the TN/VA border). Amenities: Only rooftop bar in Bristol - Lumac and amazing restaurant on the first floor- Vivian's Table. (See separate reviews for these!) Friendly: One of the friendliest hotels! Everyone is so kin Friendly:

Despite all the excellent reviews on this hotel, my experience was not good. If the Fairfield Inn…read moredid not have some good qualities, I would have given it a one to two star rating.For first time visits to this hotel, I strongly encourage people to closely survey their room and bathroom before settling in for the night. So the hotel seemed stellar at first UNTIL I used the shower in my room. The hotel had great reviews, so I did not think I would have a problem. The front desk check in area and our room were clean & very appealing. I loved the selection of tv shows and movies on our television. We had checked in for a late night stay & just wanted to relax before we traveled out early in the morning. Everything seemed ideal until I took a shower in the morning. I noticed there was human hair from other people in the front and back of my shower area. One was a long light brown hair in the front upper area of the shower stall. One was a short black hair on upper back of the shower wall. I was mortified that housekeeping didn't notice this immediately. It made me wonder if they cleaned the bathroom at all after the former guest before us left. Despite all the wonderful amenities, the unsanitary condition of our bathroom made me dock 2 stars from a 5 star rating. It makes me want to thoroughly survey any room we get at any hotel regardless of the hotel having an excellent rating especially this hotel. Breakfast here was exceptional with many options EXCEPT they started shutting down earlier than the 10 AM closing time & there was NO COFFEE available at 9:30 AM. My husband had to wait for them to make a fresh batch. Despite the great breakfast, I got sick from something I ate on the breakfast provided there which is very rare. I never get sick from food I eat. I wanted to give a one star rating to this hotel yet I decided to be kind yet fair.

Great price and comfy beds with streaming your favorite movies on Netflix…read more Everything was great except a hair in the shower and there was quite a mess waking up at 9:30am to get breakfast. Both coffees were empty and no creamer. We had to ask for more coffee and then ask for creamer. The breakfast caused my wife to get sick, which caused us to make an additional stop to get meds. Some greats and some work to be done. Stay here on a budget but hope for the best on quality. How does the coffee run dry at 9:45am? People are still waking up still. I know that breakfast closes at 10:00am, but some set there alarms to eat something and get a coffee.

We stopped at the Tennessee Welcome Center on our way back home after a long road trip, and this…read morewas a great place to take a break. After spending so much time in the car, it was nice to get out, stretch our legs, use the restroom, and officially feel like we were getting closer to home. The entire welcome center was very clean and well maintained. The restrooms were especially clean, which is always one of the most important things I look for at a rest stop. Everything looked like it was being taken care of, and the facility had plenty of space. The staff we interacted with were friendly and welcoming. It is always nice when a state welcome center actually makes you feel welcomed, and that was definitely the case here. I also really enjoyed the inside of the building. This is more than just a place to stop and use the restroom. There are displays about Tennessee history, including information about the Civil War and Tennessee's role during that time. I enjoyed taking a few minutes to look through the exhibits before we continued our trip. The fireplace, rocking chairs, woodwork, and overall design give the building a comfortable Tennessee feel. There was also plenty of travel and tourism information available for anyone visiting the state or looking for something new to do. Overall, this was an excellent welcome center. Clean restrooms, friendly people, interesting Tennessee history, and a comfortable place to take a break. Definitely worth stopping at when traveling through Tennessee.

Clean, great walking area around outside, and clean inside. There is a sitting area on one side of…read morethe building and the restrooms on the other. The sitting area offers maps, rocking chairs, and a warm fire. In the center of the building as you're walking in you have someone sitting at the help center welcoming you in and security that walks the area. Bathrooms were clean, roomy, and the women's restroom offers a handicap stall with a sink and counter inside.

This is a decent Hilton Garden Inn, nothing special, just ordinary. It's right off I-81 which is…read moreconvenient. We found the rooms clean and comfortable. The pool is small but gets the job done. There is a decent little shop with food and drink options in the lobby. A bar in the lobby also serves food pretty late, I believe until 10:00 p.m. nightly.

I rarely leave negative reviews, but this experience was so disappointing that I feel compelled to…read moreshare it. My daughter's high school softball team was playing in the state semifinals, and we had reserved two nights at this hotel. On the day of check-in, I explained to the front desk that we would only need the second night if the team won their 10:00 AM game the following morning. The front desk associate told me that, if possible, they needed to know by noon whether we would be staying the second night. Unfortunately, the team lost. It was an emotional end to a remarkable season, and the girls understandably spent time after the game crying, consoling each other, saying goodbye, helping with equipment, and figuring out transportation back to the hotel. As a parent, my priority was allowing them the time they needed after such a heartbreaking loss. Had I rushed everyone out immediately after the game, I could have made it back before noon. Instead, I arrived at the hotel around 12:15 PM and was briefly stopped in the parking lot by another parent as we reflected on the season and said our goodbyes. I walked into the front desk at approximately 12:20 PM and explained the situation. The employee I spoke with seemed genuinely understanding. She asked for my room number and said she would speak with her manager while we gathered our belongings. A few minutes later, she informed me that the manager would not allow us to cancel the second night and that we would be charged the full $300 because I was 20 minutes past the requested noon deadline. I was stunned. There was absolutely no flexibility, empathy, or consideration for the circumstances. It is difficult for me to believe that a room became impossible to rebook because I arrived 20 minutes after noon. What was most disappointing was not the charge itself, but the complete lack of compassion. My family participates in travel sports year-round, and we frequently book hotel blocks for teams. Because of this experience, I will not stay at this property again, nor will I choose a Hilton property in the future. Hospitality should involve more than enforcing policies to the minute, it should also include understanding and empathy when people are dealing with real-life situations. This was a heartbreaking day for a group of young athletes, and the hotel's response only made it worse.

I mainly leave reviews for these corporate chains so that I know for the next time we're driving…read morethrough if it's OK to stay. And Courtyards are usually good, and I usually don't have to sleep with one eye open (except for that disastrous stay in Montgomery, AL). This one is no exception. It was a good night's rest for the price. The hallways didn't smell of pot smoke (seems to be an ongoing issue at the majority of Courtyards I've stayed in) and our room was clean (no stains on the couch! Normally I don't go near couches in these places), the bed was comfortable and the room temp just fine. They even have a decent (small) gym and a large lobby with plenty of seating and tables should you desire something from the cafe (limited hours of operation so make sure you get your caffeine before 10 am!)

Booked last minute, they were able to accommodate me. The wi-fi is spotty at best, it would have…read morenot been a huge deal, but I was wrapping up a work trip and needed to access email. The pool is out of service, but at least I was told when I booked. No microwave in room, but there is a small fridge. Nice shower, good water pressure. The room and the service were fine, no coffee or breakfast in the morning unless you purchase. Five bucks for a coffee out of a push pot is a little steep. I usually stay at another hotel chain where I get more bang for the buck. I will continue doing so.

Don't touch anything!…read more Dirty rooms. Dirty sheets. And a broken shower. A party of 3, separate rooms. My room had pet hair and body hair from another person. Every time I peeled up a blanket or sheet to hope that would be clean, it just got worse. Both beds. Another family member had the same issue. They did not refund that room. 1 room was refunded, after checking out before bed. (I'm glad I didn't get in the bed) The other party, didn't have an issue with his room but did have an issue with a broken shower ($20 refunded after reaching out to cooperate) I wouldn't even want to touch there breakfast. The owner also hung up on me after getting my name.

It was a last minute room that we needed while on the road. $80 got us two queen beds and the…read morewoman who worked the desk was very nice. Their room key making machine was broken so she had to let us in the room so that was a bit strange. Comforter had a few stains. Beds were comfortable enough. You're not getting the Ritz or anything but I've stayed in much worse places.

Need to Eradicate roaches and bed bugs Mold that is visible…read moreby site in rooms that' occupied Night time security to patrol property for drug activity in cars and in breezeway Better maintenance men in clean clothing Clean linen and towels no burn hose in comforters better pillars that are not flat and headboard that don't have greasy head stains and handprints And renters that shouldn't be allowed to blast music on walkways Curfew for renters that are allowed to roam property

I picked this hotel for the price. So this was self inflicted. The door locked and the sound of…read moreidling trucks and motorcycles was an excellent source of white noise. Thus ends the good parts.

If looking for an absolute bargain then this is your place! It's located up on a hill that provides…read moregreat views. There's ample parking and a swimming pool. They do have a small breakfast as well that is included (prepackaged muffins, granola bars, oatmeal, and coffee/tea). There are ice machines, vending machines as well as a gym. Everything you need. Now, if I was rating this on service alone it would be the maximum amount of stars! These employees are here for you and are super friendly and accommodating. They make it clear that if you need anything at all do not hesitate to ask. Seriously, super friendly and down to earth. Great vibe in that department. Easy check in and out process. The rooms themselves are dated as this is an older building. They have really done well with taking an old place and updating it as much as possible. The rooms have a desk with an office chair, a small dresser, a kitchenette (stove top, sink, microwave, refrigerator), and then the bathroom sink is outside of where the toilet and tub were. They even provide pots/pans, utensils, plates, dish rack, towels, etc that you need for the kitchenette (you have to ask for them from the super friendly desk). There is also a TV, several wall lights and plenty of outlets to charge all the things. It is a clean room and the smell of cleaner was strong. Not the good purple Fabulouso, but more of a bleach based cleaner. They did a good job cleaning. The sheets and towels were clean. The beds were comfortable. The air conditioning was nice and chilly. This is truly a bargain of a hotel considering what you get for the price. Remember, you get what you pay for. Make sure you recognize that. The hinges and light fixtures in the bathroom have a little rust, the ceiling paint is peeling, the walls have dings, the trim is separating from the wall, there's a few holes in the blankets. If you want an upgraded room as far as fancy, I would suggest getting a room at a different hotel. This place is decent and super affordable. That along with its super nice people makes this a good choice.

Absolutely the most disgusting hotel I've stayed in for over forty years, to include hotels in…read moreaustere parts of Africa and other impoverished nations during military deployments. Reeks of mildew, mildew/mold can be found on the appliances, walls, crappy vinyl floors, and fixtures. Roaches and crickets ran when I opened the door, and now they're chirping away. The bed spread was definitely not clean - appears to be something that looks like a fecal stain. The sheets are dirty - long hair and pubic hair evident when I pulled back the bedspread. Also hair in the towels & wash cloths. Thick plastic mattress cover crinkles like a bag of potato chips and bed frame clangs like some dropped a bedpan any time I get off the bed. Cigarette butts outside the room, along with discarded beer cans, plastic bottles and other trash along the edge of the parking lot. Update: complained to the front desk and was graciously moved to another room that was cleaner, didn't reek of mildew, and only had one cricket to greet me. Seems safe enough to get between the sheets - so, hopefully no bites when I wake up.