Tamara was an awesome waitress. We were celebrating our grandson's graduation and she made our…read moreevening so fun!!! Thanks!! Ask for Tamara!

Awesome rooftop bar with yummy food and views for days. Lovely place to pop in for cocktails and…read morefood. All while chilling and taking in some spectacular views. Ordered drinks - all were good. Got the pickles as they are delicious! Excellent service from Tamara who was an absolute gem. See previous review for more details! This is a place we come back to when on the area!

Despite all the excellent reviews on this hotel, my experience was not good. If the Fairfield Inn…read moredid not have some good qualities, I would have given it a one to two star rating.For first time visits to this hotel, I strongly encourage people to closely survey their room and bathroom before settling in for the night. So the hotel seemed stellar at first UNTIL I used the shower in my room. The hotel had great reviews, so I did not think I would have a problem. The front desk check in area and our room were clean & very appealing. I loved the selection of tv shows and movies on our television. We had checked in for a late night stay & just wanted to relax before we traveled out early in the morning. Everything seemed ideal until I took a shower in the morning. I noticed there was human hair from other people in the front and back of my shower area. One was a long light brown hair in the front upper area of the shower stall. One was a short black hair on upper back of the shower wall. I was mortified that housekeeping didn't notice this immediately. It made me wonder if they cleaned the bathroom at all after the former guest before us left. Despite all the wonderful amenities, the unsanitary condition of our bathroom made me dock 2 stars from a 5 star rating. It makes me want to thoroughly survey any room we get at any hotel regardless of the hotel having an excellent rating especially this hotel. Breakfast here was exceptional with many options EXCEPT they started shutting down earlier than the 10 AM closing time & there was NO COFFEE available at 9:30 AM. My husband had to wait for them to make a fresh batch. Despite the great breakfast, I got sick from something I ate on the breakfast provided there which is very rare. I never get sick from food I eat. I wanted to give a one star rating to this hotel yet I decided to be kind yet fair.

Great price and comfy beds with streaming your favorite movies on Netflix…read more Everything was great except a hair in the shower and there was quite a mess waking up at 9:30am to get breakfast. Both coffees were empty and no creamer. We had to ask for more coffee and then ask for creamer. The breakfast caused my wife to get sick, which caused us to make an additional stop to get meds. Some greats and some work to be done. Stay here on a budget but hope for the best on quality. How does the coffee run dry at 9:45am? People are still waking up still. I know that breakfast closes at 10:00am, but some set there alarms to eat something and get a coffee.

Clean, great walking area around outside, and clean inside. There is a sitting area on one side of…read morethe building and the restrooms on the other. The sitting area offers maps, rocking chairs, and a warm fire. In the center of the building as you're walking in you have someone sitting at the help center welcoming you in and security that walks the area. Bathrooms were clean, roomy, and the women's restroom offers a handicap stall with a sink and counter inside.

This welcome center and rest area provides parking for both passenger vehicles and large trucks. A…read moretime limit is in place, and overnight parking is not permitted. During our daytime visit, we did not observe how strictly this rule is enforced. The interior is very clean, and the restrooms are well-maintained. Vending machines are available for convenience, and there is a help desk in the lobby. Adjacent to the lobby, a spacious area features displays and brochures about Tennessee. It is a great place to stop!

We stayed here once during the height of the pandemic. While the hotel advertised stringent…read moreprotocol, they were lax on a number of important counts. I vowed not to return until things blew over. Which brought us back to last night. The hotel is modern and comfortable. With our room on the first floor, we had easy access to a grassy -- and clean! -- dog walking area. I slept really well, the shower had good pressure, and the hotel's location suits us to a tee. Three minutes to Puerto Nuevo (a super good Mexican restaurant) and two-and-a-half minutes (!) onto the highway with a gas station en route.

I rarely leave negative reviews, but this experience was so disappointing that I feel compelled to…read moreshare it. My daughter's high school softball team was playing in the state semifinals, and we had reserved two nights at this hotel. On the day of check-in, I explained to the front desk that we would only need the second night if the team won their 10:00 AM game the following morning. The front desk associate told me that, if possible, they needed to know by noon whether we would be staying the second night. Unfortunately, the team lost. It was an emotional end to a remarkable season, and the girls understandably spent time after the game crying, consoling each other, saying goodbye, helping with equipment, and figuring out transportation back to the hotel. As a parent, my priority was allowing them the time they needed after such a heartbreaking loss. Had I rushed everyone out immediately after the game, I could have made it back before noon. Instead, I arrived at the hotel around 12:15 PM and was briefly stopped in the parking lot by another parent as we reflected on the season and said our goodbyes. I walked into the front desk at approximately 12:20 PM and explained the situation. The employee I spoke with seemed genuinely understanding. She asked for my room number and said she would speak with her manager while we gathered our belongings. A few minutes later, she informed me that the manager would not allow us to cancel the second night and that we would be charged the full $300 because I was 20 minutes past the requested noon deadline. I was stunned. There was absolutely no flexibility, empathy, or consideration for the circumstances. It is difficult for me to believe that a room became impossible to rebook because I arrived 20 minutes after noon. What was most disappointing was not the charge itself, but the complete lack of compassion. My family participates in travel sports year-round, and we frequently book hotel blocks for teams. Because of this experience, I will not stay at this property again, nor will I choose a Hilton property in the future. Hospitality should involve more than enforcing policies to the minute, it should also include understanding and empathy when people are dealing with real-life situations. This was a heartbreaking day for a group of young athletes, and the hotel's response only made it worse.

I mainly leave reviews for these corporate chains so that I know for the next time we're driving…read morethrough if it's OK to stay. And Courtyards are usually good, and I usually don't have to sleep with one eye open (except for that disastrous stay in Montgomery, AL). This one is no exception. It was a good night's rest for the price. The hallways didn't smell of pot smoke (seems to be an ongoing issue at the majority of Courtyards I've stayed in) and our room was clean (no stains on the couch! Normally I don't go near couches in these places), the bed was comfortable and the room temp just fine. They even have a decent (small) gym and a large lobby with plenty of seating and tables should you desire something from the cafe (limited hours of operation so make sure you get your caffeine before 10 am!)

Solid hotel for price, however a little dated. No attention…read moreto detail from staff, for example coffee in room but no tea bags. A little bit of penny pinching, for example, every hotel at this price point offers coffee/tea in lobby, here you gave to pay at starbucks kiosk. Front desk staff not very friendly, tgey need training

Don't touch anything!…read more Dirty rooms. Dirty sheets. And a broken shower. A party of 3, separate rooms. My room had pet hair and body hair from another person. Every time I peeled up a blanket or sheet to hope that would be clean, it just got worse. Both beds. Another family member had the same issue. They did not refund that room. 1 room was refunded, after checking out before bed. (I'm glad I didn't get in the bed) The other party, didn't have an issue with his room but did have an issue with a broken shower ($20 refunded after reaching out to cooperate) I wouldn't even want to touch there breakfast. The owner also hung up on me after getting my name.

It was a last minute room that we needed while on the road. $80 got us two queen beds and the…read morewoman who worked the desk was very nice. Their room key making machine was broken so she had to let us in the room so that was a bit strange. Comforter had a few stains. Beds were comfortable enough. You're not getting the Ritz or anything but I've stayed in much worse places.

Need to Eradicate roaches and bed bugs Mold that is visible…read moreby site in rooms that' occupied Night time security to patrol property for drug activity in cars and in breezeway Better maintenance men in clean clothing Clean linen and towels no burn hose in comforters better pillars that are not flat and headboard that don't have greasy head stains and handprints And renters that shouldn't be allowed to blast music on walkways Curfew for renters that are allowed to roam property

I picked this hotel for the price. So this was self inflicted. The door locked and the sound of…read moreidling trucks and motorcycles was an excellent source of white noise. Thus ends the good parts.