I was in the Ormond Beach store, wanted to purchase a nectar pen. The associates convinced me to…read morepurchase an electric one. And up sold me to the more expensive $80 one. Upon taking it home, it would go through all of the electronic functions, but would lose heat and would not burn. I had several other people try with the same result. When I purchased the unit, it was the last one they had and was a display unit. I brought it back the next morning for a replacement or a refund and they said they don't do that. They would have someone look at it and get back with me. Later that day, the sales associate got a hold of me and told me that the unit was working perfectly. I went back and picked up the unit, took it back to the house and tried it again with the same result it would go through all of the lighting, but would not burn the distillate. I brought the unit back again with a video displaying that the unit would not stay hot when touching the oil. Ultimately, the sales associate told me every sale is final and they do not back their product. Even though this was a display unit, the sales associate made me feel as though I was either lying or ignorant. I would not recommend this shop because they do not back their product. You would think that selling me a display unit that was defective would be an obvious refund or replace replacement. The associate was irritated and short with me informing me that there is nothing that they can do. I was hoping that the owner would get a hold of me directly to address the situation. I can not use it at all! That was a display unit, was defective from purchase, and I was demeaned and rejected with prejudice. I have been going to the store for years, but that type of treatment and lack of Support will keep me from going back. I would love to speak to the owner about how I was treated and what suggestion he has for the defective display unit that I have .

Been in a lot of smoke shops by far my favorite! Super clean and very nice!! Lots of varieties to…read morechoose from!

These guys are new to town.. and I couldn't be more happier that they came !!! You guys have to…read morecheck this place out!!!! It smells so good!! And it's insanely clean. Rock on guys

Samuel was unbelievably helpful. I have been vaping for about 2 years, I started vaping to quite…read moresmoking cigarettes. I was using a vape that required me to use an exuberant amount of coils. I went to pumpernickel pops to see it they could assist me in finding a better vape, I was assisted by a very knowledgeable gentleman named Samuel. He knew exactly what I needed and pointed me to a product that was exponentially better. My coils went from lasting 4 days to 40 days no exaggeration. So thank you from the bottom of my heart Samuel, you're the man!!!

The staff is always so nice and they pay attention to their customers as well. They know what you…read morewant when you come in also they have a very big nice selection at good prices

Friendly staff and good prices. Ive been a customer of theirs for years. They have opened more…read moreshops and every one i go to is great

They sell cigars, but won't cut them for you. They would rather lose the sale of 3 cigars,…read moreinstead of just opening a cutter for customer use. Poor business practices.

I tried MUV one year after my bad experience with them and that was a mistake. The employees made a…read moremistake, now they are being dishonest, and they have zero patient care policies. When they make an error it is up to the patient to find their own correction. MUV is not a place for patients seeking medicine. their lack of integrity is unacceptable

Tyler was extremely helpful and I will be back. This store has everything I will need.read more

Absolutely the best in east Volusia. The negative reviewers below failed to grasp the power & reach…read moreof the FDA, which a short time ago revamped its regs (read: laws) concerning vape stores. Fines (in the range of tens or even hundreds of thousands of dollars) & even imprisonment face owners of such establishments if they don't precisely follow the dictums of the FDA (which fines & prison face *every* business owner or industrial concern in the U.S. not obedient to the bureaucrat's commands). Meanwhile, back to my review: *Don*, the owner, is cordial, professional & accomodating. He will go the extra mile to see you're satisfied. The inventory is top-of-the-line, reasonably priced. You may see it online for less, but at KD, you can examine the item, ask a human being about it, change your mind & you'll still get whatever it is you want that instant, instead of waiting for the item to be shipped to you--and paying for that shpg. If afterward the item isn't exactly what you want, you can in most cases (except items that go in your mouth) return it--with receipt--for an exchange. Without having to pack it up & ship it back to that online ghost store. His assistants replicate Ron's courtesy, attention to detail & professionalism. I've shopped up & down east Volusia (since 2014), from NSB to PC, & no store gives you the quality, beats the price or equals the professionalism that you'll find at KD Vapes. Finally, the answer is "No," I've no financial interest in the business; I'm not a neighbor of or even friends with Ron; & I wasn't paid or even asked to write this review. Simple justice prompted me, nothing more. Sincerely, Steven Brockerman, MS WrittenWord Consulting® "We do the work. You get the glory."

Horrible customer service, they have a sign that clearly states they refund threw store credit,…read morelady who worked there sold me the wrong pods for my vape, went back to see if she could give me the right ones. Said she couldn't do anything for me. And threw an attitude at me like I did something wrong. And she has no idea about any of the products she's "selling"

The employer or the employers wife not really sure what the situation was made an extremely…read moreinappropriate comment to my husband as we were leaving the store. They had two kids running around the store touching everything when we entered. We only needed a lighter and asked politely where they were for purchase. We were told they had none, and on our way out the rude comment was made. You're welcome to have your own beliefs but to represent a company or store and treat customers rudely is not appropriate. We won't be returning. There are plenty of options for smoke shops, we don't need to give out money to one that is disrespectful.

I've been going to Smoke Land for a while now on N Atlantic Daytona Beach, Fl. I love the many…read moredifferent varieties, quality, quantity and prices that fit your taste Buds and budget. There's always something new to try. The two employees Luna and Xander are exceptionally knowledgeable about all the products. They have great customer service and are an asset to the company. They take great pride in their job and customers. They deserve a raise. Thank U Smoke Land, A loyal customer.