I HIGHLY recommend this PROPERTY for anyone to get married. It's absolutely gorgeous and Ron the owner is absolute amazing.
Please, PLEASE before booking with South Wind, have a conversation about booking and using their wedding coordinators. If you're told your coordinator will be Ashley, you're good! But please PLEASE if you are told your coordinator will be Jessica, RUN AND FAST!!! She's absolutely terrible. Like so terrible that it actually broke my heart how bad she was. I planned my entire wedding.... I booked all my vendors, spoke and coordinated with all of them, figured out details, EVERYTHING. My supposed "coordinator" did not ever reach out to me on her own. I had to reach out to her for any questions and plus she never even answered that hardly other than maybe a text message here and there or if she did it was days later.
one that likes to be organized and and ready to go WAY in advance. She didn't even reach out to try to coordinate with me until a little more than TWO WEEKS before the wedding. Do you know how stressful and emotional that is for a bride who is not supposed to worry about doing anything but marrying the love of her life? She also always had a oblivious attitude that she didn't do anything wrong or that everything was okay. It was heartbreaking! My parents did whatever they could to make sure I was able to get married at this venue and to know they had to pay a lot of extra money for someone who was absolute garbage is enraging to me. AWFUL. So disrespectful of your time and money was all she was.
LASTLY, if she couldn't get any worse, because she waited so late to try to coordinate with me, she was rushing I believe to get all the details together (point being I never even received a timeline or floor plan until a little over a WEEK before the wedding that was made without even coordinating with me...) that she was calling vendors and making decisions... BEFORE ASKING ME! Which included adding on things and more money for me to spend. SO DISRESPECTFUL! Almost every one of my vendors reached out to either myself or my mother and told us that whoever our supposed coordinator is... needs to be let go or put in her place. Two of my vendors were furious actually. Because she called making decisions after we had already talked to the vendors and told them exactly what we wanted so it was confusing and screwing them because they were going back and forth, (for example she called my caterer and suggested we add back items we took off because she had on the timeline to have our food served at 8:15 PM which was never even asked by me). It's different to make a suggestion to a vendor after consulting with the bride, but to make suggestions to a vendor before even consulting with me was infuriating. Not to mention, I had a photo booth pop up on the day of the wedding (I was the one who booked, contacted and had everything planned for that as well) and had a solid plan in place. She proceeds to contact and tell them to show up an hour earlier without consulting me which cost me an extra $250.. THAT IS NOT THAT VENDORS FAULT. Period. They were doing what they were told and it's not a situation where "they should've told us it cost more", NO. I SHOULD'VE BEEN CONSULTED BEFOREHAND. PERIOD.
Do you want to know the worst thing? I WAS NEVER EVEN REFUNDED BY SOUTH WIND. Even though it was THEIR planner's fault. Be aware, they will act like they care, blow smoke up and act like they are going to fix things but NOTHING was ever fixed. It's infuriating, heartbreaking and altogether WRONG. This review may be harsh but I gave them PLENTY of chances to make this right after multiple attempts to try to approach it the right way. Nothing was ever done. A planner who did NOTHING was paid good money for me planning my own wedding and I was also charged more money for things she did and it was never corrected.
It's just unacceptable. Our food from our caterers? Never even saw any of what we had left that WE paid for. Our cakes that were left over? THEY WERE GIVEN AWAY WITHOUT ASKING ME TO STAFF AND OTHER PEOPLE. At least half of my bridal party and even some other attendees who were apart of my day informed me how rude Jessica was.
Just please be aware. This is from my OWN experience. Was my wedding day amazing? Absolutely. Would I get married there again? For sure. But the experience and stress I had to deal with up until the actual day? NEVER. After analyzing, and again this is how I FEEL, is that I was given a script of saying they cared and wanted to make everything right, but it was all about making money to me to where I felt sad, heartbroken, unimportant and that I was just another person who booked their venue.
Again, I would still recommend someone to get married here but ONLY because of the absolute beauty of the venue. That's about it. read more