We have used Carroll for over 30 years. We have always received great service…read more We had the same serviceman for many years and he recently retired. The young man that took his place is equally attentive to all our needs. We have always been very pleased with this company.

I have used this company for many years for my home and business. Always prompt. friendly, and…read morethorough. Quick response to problems.

Run Away from Active/Rentokil/Terminix…read more I've had service with this company for years. The first two techs I had were fantastic. It's been quite literally nose-dive downhill ever since. Poor tech behavior (I've had to have one completely barred from my home). Inspectors who don't fully do their job. While I appreciate hearing - in 3-hour detail standing in my living room - about your Frenchie breeding business, you didn't take a single note to get me the estimate on the work I needed done. It took 3 months to get somebody to get me the estimate so I can get the work done. The second inspector told me it was bc the first one thought he couldn't close a sale. Clearly he doesn't know how bc the second one got the business, no problem. The two people who have always been professional & consistent: Princess & Stacy. I appreciate you both. But this takes the cake: Finally got the work done. Well, partially, bc the 2nd tech that was supposed to show up & help Stacy never showed, so the work isn't complete. But what did Active do? They charged my checking account - ON CHRISTMAS EVE - for the ENTIRE amount of the work (a 4 figure job, for reference) to my checking account instead of the GreenSky financing account I opened to pay for the work. CHRISTMAS. RUINED. Liquid cash? Gone. On a holiday. Account in SHAMBLES bc you better believe the rest of my bills continued to pull from the account. Disaster is not even the word to describe this. I called at least 5 times + multiple emails to get somebody to call me and face me to deal with this. Nobody ever called back. You can't contact someone local at "your local pest control experts" (that's what's on the phone greeting) to deal with it like adults. No urgency in fixing THEIR ERROR for a contracted, years-long customer. I used to be able to speak to someone in the local office. Their new phone system doesn't allow that. You can only have customer service send a message to ask them to call you back. So much for that "local" part. Imagine behaving like this when running a multi-million dollar business where you just acquired/merged with Terminix to make you even bigger? You don't DESERVE to be bigger. You deserve to be sanctioned. And you absolutely deserve this review. I'll eventually be switching companies but considering it's the holidays & I don't have my money back yet or the mental energy to do this error-correcting labor, it's not at the top of my list. Will be on the lookout for New Years specials from their competitors though.

Been with Active Pest control for Termite service for 30…read moreYears. Paid my bill each year on time when I received the bill. I did not receive a bill for 2021 and they cancelled my policy. I called and told them I was waiting for the bill and they still would not continue my policy. Instead, they wanted me to start all over. They are not, in my opinion, customer driven. I'll be looking for another company.

I want to take a moment to recognize the outstanding service I've received from Timothy. He…read morerecently came out to personally inspect the Sentricon system around my home, and I couldn't be more pleased with his professionalism, attention to detail, and dedication. Timothy Fevella took the time to locate, flag, and replace any stations that needed attention--something that clearly reflects his commitment to quality and customer care. It's rare to find someone so thorough and genuinely invested in delivering top-notch service. Because of the consistently excellent experience I've had, I would love to sign up for another year of service and take care of any current dues. Timothy is a true asset to your team, and I sincerely appreciate the level of care Arrow Exterminators continues to provide. Thank you again!

I called to set up a free estimate for termite service and they stopped by the next day. Service…read moretech Brandon was very thorough, nice, and respectful. Their prices are so great I ended up buying a mosquito treatment as well.

Buyer BEWARE of these SCAMMERS: I told these guys I wanted a one time service for my DIL and they…read morecharged my card 5 MORE TIMES WITHOUT MY AUTHORIZATION & would only refund one charge and said they couldn't issue any more refunds bc their system wouldn't allow them too!?!? Then they said it was bc the acct was cancelled. TOTAL SCAMMERS!! They cannot provide any contract or documentation to confirm I authorized these charges because I did NOT authorize these monthly charges. In these tough times, nobody needs to have $345 stolen from them, especially as a single mom and caretaker of my son in a wheelchair. AVOID THIS COMPANY if you don't want your money STOLEN. I gave them every opportunity to do the right thing and they refused, and actually hung up on me.

I've already left a Google Review but would love to rave about Ennis Exterminating on Yelp as well!…read moreThey exceed my expectations every time. I am set up quarterly (very reasonably priced) but if I need them sooner, they are always there. They are extremely responsive, kind, and get the job done efficiently. I highly recommend their services. To note, John & Derek are awesome!

Larry was very knowledgeable about the removal of the Carpenter Bees. He was extremely thorough…read moreand left my family feeling confident and protected. I highly recommend Burroughs Pest Control and will refer Burroughs to all of my family and friends.

Had a big name company for a year ( got stuck with a contract) and did not see the result I wanted…read morebut then again they never promised to get rid of the problem just to control them. I called Larry for the free estimate and he promised me that I would see a difference within a couple of days, so I tried him out . Within the same day I saw results. It's been a week now and I am so amazed and appreciative, I wished I would have called him a year ago.

Cody placed the traps and over several weeks caught 8 BIG Armadillos. Gave it a few more days and…read moreno more sightings. I highly recommend them. Experienced and knowledgeable. The BEST!

These guys really know what they're doing. For years Jason has caught and removed nuisance wildlife…read morefrom mine and my family's homes. We raised chickens and had quite a time with all sorts of predators. If you're looking for a trustworthy, reliable, and hard working team you will find no better.

Anthony is a stand up pest solution option. I called with multiple concerns including;…read more Spiders Ants Roaches Bees Wasps He came and did a thorough inspection. Afterwards he provided sealing recommendations as well as what he thinks would benefit my home. Ended up going with a year-round deal. Since he's sprayed, I've seen a significant improvement. I'm sure this will continue as the service continues.

We have used Rampart Pest Solutions 3 times now, and it's the best! Anthony is very professional,…read moreon time and knowledgeable. He also does free touch ups in-between our quarterly visits if needed. The prices are also very good. We will definitely continue to use him!