I have lived all over Texas and Oklahoma and never have I had such horrible customer service form an energy company power has been out for two nights and I know where the downed power line is and they won't come and fix it. The downed power line is in silo Oklahoma in a place where it usually goes down and they refuse to address the issue with a long term solution. Every time the power goes out they just put a band aid on it and leave the people in rural southeastern Oklahoma in the dark. The worst part is that they won't even answer the phone. Hopefully they see this and take corrective action rather than let all of our food spoil. Thankfully we have propane to keep us warm. read more