Ordered custom dutch door, screen door, french doors and two interior doors, all with matching transoms. Picked them up today for delivery to our new home under construction and let me tell you they are AWESOME!!! Josh blew us away with the detail and craftsmanship and when the owner loads your truck, well that that would be called customer service. Love this place and will be back fro more. read more

Nice people and everything you would need to restore door hardware. All types of doors and windows for your restore project.

Love this store!!! Great customer service and assistance in finding the perfect doors and light fixtures

NIGHTMARE EXPERIENCE! Order cancelled due to inaccuracies/uninformed delay in delivery.No return/refund policy was ever stated/implied/informed.Vendor refuses to refund. First contact was made in early May by phone and I spoke directly to Garlan Gudger regarding purchase of iron fencing. Mr. Gudger sent an email containing Estimate #1796 on May 26, 2016. There was no Return/Refund policy information on the estimate which we still hold. My husband and I traveled to Cullman to examine the fencing prototype before ordering and met with Mr. Gudger. He said we could get the fencing 6 - 8 weeks from order. Again, there was no mention/stating of any Return or Refund policy His installer, Mike Williams, came to the property to confirm estimate on July 12, 2016. Mr. Williams placed the order on our behalf with Mr. Gudger. A deposit check of $9,578.00 for 75% of price was paid by check also on July 12.16 Mr. Gudger gave assurances again that the fence would be ready and delivered within 6 - 8 weeks. On September 6th, after 8 weeks had passed, we made repeated efforts to contact Mr. Gudger leaving messages by phone and email. No communications were returned, This continued until early October. There were considerably issues as there is a major landscape project underway causing multiple delays in other installations. In October, there were 2 communications regarding confusion and inaccuracies in the order to which Mr. Gudger made no final response. The installer did communicate and indicated there would be a delivery on October 11. They did not arrive. On 10.12.16 the installer showed up at the delivery address. He was angry at arrival due to the fact that "the fencing was not as ordered and I told Garlan that." The goods were deemed unacceptable, as the fencing arrived with powder coating finish that was not ordered. We made multiple calls, emails and texts to Mr. Gudger from site regarding the circumstance - none were answered or returned. However, the installer, Mr. Williams, stated that during my attempts to contact Mr. Gudger, he spoke with to him and Mr. Gudger informed him there was plenty of fencing onsite and it would be delivered on Wednesday, October 19th. My contractor, was onsite and witness to all conversations and the same was stated to him. I called, texted and emailed on October 20th with a followup hard copy mailed to inform Mr. Gudger and Mr. Williams that the order was cancelled due to inaccuracies and uninformed delay in delivery of product and kindly requested the refund of the initial payment of $9,578.00 and make payable to Joseph Eassa and to be picked up by my husband, Joseph Eassa at the store location in Cullman on Saturday, October 22, 2016. Mr. Gudger responded by email at 9:30 p.m. on the evening of the 21st "not to bother." Mr. Gudger has sent an email stating we are only entitled to store credit or a 75% refund. However, he admits in the post-cancellation email that he told us about the refund on October 21 and threatened to charge us for new order. As stated above, there was no new order as inventory was at the store. To date, there is no resolution or refund of our 75% deposit of $9,578.00. read more

If there could be 0 stars I would rate them this way. I ordered an item for my wife's birthday over the phone because you can't order online, all you can do is put it on a wish list. I had not received it in 3 weeks and called to find its status and the person said they would ship it out that day and should receive it within 3 days. Never did they apologize. A week and a half later, still no package in the mail. I call and they can't find it and will call me back. I was called back (I know that's amazing), and was told they can't find the item and must have sold it at a show. What? They offered another item or a refund. Still no apology for the mixup. I took the refund since they can't ship (0 for 2), now let's see if I get that... read more

Have used Southern Accents throughout our entire building process!! They have been great to work with and we have loved all the unique additions to our home! Love all the antique wood beams, white oak floors, barn doors, unique hardware etc! Thank you Southern Accents for all you have done for us in our new home!! We will be back!! read more

Southern Accents Architectural Antiques - Love the pecky cypress!! - Antiques Near Me - Cullman, Alabama

See all

I ordered some beams from an old barn when I built my house (which are beautiful by the way) and due to a measuring mistake by an employee who had left the business, they arrived a little too short. The owner of the store was fantastic and the way he handled the error was how every business owner should. He immediately apologized, never made excuses and did everything in his power to procure more beams (which had to be picked up in Pennsylvania and driven to Alabama) keeping us informed every step of the way, within a week. I can't think of any possible way he could have delivered better customer service! Everyone comments on our beams and I always tell them they need to go to Southern Accents. read more

Southern Accents is the best & largest architectural salvage store in the south! Unlike the 1st review , I would give them 6 stars if there were as many! Since I only live about 2 hours from Cullman , AL, I have visited SA several times. I love to keep up with their new things online with their website. I found the four large 100 year old porch posts there that I used on the backyard playhouse built for my pottery & woodworking hobbies. They were from an old house in Arkansas that SA salvaged. I have also bought things I've seen online, called & SA delivered by UPS within a few days. Garlan, his wife, Heather and their staff are the best in the business! No matter how little or much $$ a customer spends, you will always be treated with a smile & the best service ......because this family owned business loves & believes in what they are doing! If you love antiques, have a love for old houses, their architectural design & repurposing, Southern Accents is THE place to visit!!! My friends & I are planning a road trip soon, needing more porch post for a farm table I'm building. Southern Accents ROCKS!!! read more