Recently I received delivery of a large Fridge-Freezer from Purewell Electrical and I was most…read moreimpressed with the professional service throughout the exercise. Firstly, I was given a time slot which was fully adhered to, aided by telephone messages giving me the latest update on the ETA. When the freezer arrived , it had to be carried up a difficult flight of steps, manoeuvred around tight corners of my lodge, unwrapped and slid into a tight position. Prior to the positioning of the machine, it had to be plugged and plumbed in and a filter attached. All this was done with courtesy and in good humour. Thank you! Tony Partridge ( A truly satisfied customer)

I am ashamed to admit that on many occasions I have visited Purewell Electricals solely to take…read moreadvantage of their staff's fantastic and unrivalled product knowledge, only to go away and buy the products they recommend elsewhere (generally on the internet). The staff here really are fantastic - professional, attentive and really really knowledgeable. I thought John Lewis was pretty good at this sort of thing, but Purewell are brilliant. As you may already have gathered though, what they're not so good at is competitive pricing. Sure, their prices stack up pretty well against other retailers in the immediate area, but I'm afraid I'm not prepared to pay considerably over the odds even if it does mean I leave this place feeling ever so slightly guilty every time I go there. That's not to say I haven't ever bought anything here, but money doesn't grow on trees and for major purchases I know I can do better elsewhere.

I would rather pop in the stores of maplins as it can be rather difficult to find hat you are…read morelooking for on their online shop. Staff are always friendly and helpful and Will offer advice for any item you are looking for..

I want to record that every time I have been to this store, the friendly service has been 100%. Not…read moreonly that but, when you ask for help, the staff are unstinting in their guidance (no matter how silly this old man sounds!). Please pass on my thanks.

I cannot fault Service Appliances. Every time my (elderly!) washing machine breaks down, they…read moremanage to fit in a visit within a couple of days. They have never failed me, and have saved me from a house overflowing with teenagers dirty washing on more than one occasion! Absolutely fair pricing, totally trustworthy. I would recommend them to anyone!

A Really Useful Shop!…read more This is almost a hardware store, but it's not quite. Neither is it a discount store - indeed you can pay over the odds. But if you've looked everywhere else for something, then you may well find it there. We just got a wind up/solar (laugh out loud)radio. I've been looking for one for a while to use in the garden now and then. A hard brush for the patio, half the price of the hardware store, and a soap filled washing up brush for when there's not much to wash up. They also do a range of garden tools, kitchen ware, household cleaning and phones and batteries etc. Their returns policy is not the greatest. Once I bought a ceramic casserole dish there. I could not grip the lid when it was hot, as oven gloves, tea towels, would not grasp the sunk in handle. I took it back. They refused to take it saying no one else had brought them back. Yhey offered me a credit note which I grugingly agreed to, knowing the thing was not fit for purpose. The proprietor called over an assistant to put the thing on the shelf or office or whatsit, and the young man enquired what was wrong. I told him. He lifted the casserole and tried to lift the lid - it slid from his fingers to the floor with a smashing smash. I had the punchline -'I think that illustrates my point!'.

Hmmm.an electic mix of lamps, modern chairs, bookshelves, end tables and cushions etc…read more I find this an odd sort of mix under one not so large roof. It's as if you walk in and magicly will find the item they stock will suit your needs or wants. No seemingly obvious choice of colours. It reminds me a bit of an expensive market, or garage sale. I prefer stores where there are colour options amd alternatives. A pleasant snoop though.

Not a shop to go into if you have children, as I found out the hard way loads of things they can…read moreeasily knock over, so couldnt really enjoy looking round. Having said that they do offer a catalogue which is free so you can browse in the comfort and safety of your home. Loads of nice items for gifts etc, but hard on the pocket price wise..

This is a beauty of a shop!…read more I got my taps for the bathroom for this cottage here, because I got taps for the previous house here. The prices are amazing because it's all at trade price. Much cheaper than Argos or B&Q. The staff are very friendly indeed and help you find what you are looking for. I could look around here for ages.

Helpful, with trade knowledge that can save you a fortuneread more

Although I had good customer service from the staff, the Manager in this Christchurch Branch was…read morerude to me while purchasing some items, he made me feel very uncomfortable, like I was in the way, I will think twice about going in this branch again, so they have lost a good customer. I have purchased some items elsewhere, whereas if the Manager had at least made me valued and welcomed as a customer, I would have purchased much more from them, Not impressed!

Bought steel jug to use with new coffee machine. Just the correct size. Very friendly helpful…read morestaff, found other batteries than the ones picked up for less money. Great service

I found TK Max during a visit to Poole, after seeing my daughter the other day. I had a wonderful…read moreshopping experience and was pleasantly surprised. I asked the assistant (Lauren) a question and found her to be so helpful and cheerful. I will definitely be going there again and give the store 10 out of 10 for their customer service! Although not a huge store, I thought it was well equipped. Thank you Lauren

Another huge store!…read more This used to be primarily fashion but now does soft furnishing and kitchen ware as well. It loses a point because you have to rummage through the clothes. I hate doing that with a vengeance. Some of the soft furnishings are really lovely, sort of sumptious and decadent. Must visit here more often!