Amazing customer service and support from my Agent Tiarra. 10/10! She helped me thru the process effortlessly.

Only worried about selling policies and getting a commission. Was sold a policy may 2nd that wasn't suppose to start until may 22nd and I had them reaffirm multiple times that since I was being billed may 2nd that I wouldn't be billed again until June 22nd. They agreed multiple times that was the case... may 22nd rolls around and they try to take the original payment again. I call them may 23rd and they said I was right and they had no clue what happened and they "fixed" it. Also emailed me my insurance card since I couldn't find it. May 25th rolls around and I get an email saying my policy was cancelled on the 23rd. So I had been driving all Memorial Day weekend around with no insurance in the day and age where cops have tag readers and just have to pass you to know you don't have insurance. I call southern harvest and they contact me back saying they found out why my insurance was cancelled. It's because I didn't provide proof of prior insurance. Send them the photos of proof of prior insurance. My prior insurance was Bristol west and I got an additional discount for going paperless (most companies do that these days) I had my most prior insurance card from them but they wanted it further back... which when you have to login to pull up insurance information you know those hyperlinks don't last forever... so I sent pictures from my email where I was paying them insurance for a 12 Nissan Altima (same thing I'm insuring) they say that's not proof enough... end up contacting verve myself and they were plenty fine with what I had but wanted to charge me $50 something to reinstate the policy but no one ever told me they needed proof of prior insurance before then so I wasn't paying the fee. Verve said southern harvest had my money; southern harvest said verve has it... I paid southern harvest. went back and forth for while and I'll get my money back in 6 weeks. Don't use these little middleman insurance peddlers just worried about a commission. read more

Mrs Erica at the Thomasville GA area is very helpful ,she answered all my questions to her best of knowledge and she taken the time to point out everything ,thank you for your kindness read more

tiarra s. is great to work with,, very knowledgeable and understanding. i will recommend this location for her expertise!!!

Great Experience getting auto insurance today from William. very good service at a very affordable price read more