In the middle of a roadtrip our radiator busted. Luckily we stopped at autozone and ran into a…read moremechanic from here. He got us fixed up and back on the road in less than two hours!! Great service and people.

Great job! We had engine problem and were stuck at rest stop. Jason came out ran a diagnostic and…read moredrove it after reviewing things. He was there within an hour and done within an hour. So pleasant. Turned out to be a gas issue and all is well. I feel very blessed to have him enter my world. Thanks again.

Honest, reasonable and they don't take forever like some places!read more

Ed has worked on my Mariner and Pickup for 3 years now whenever they break. He always fixes them…read morequickly and I feel the price is very fair. I would recommend him to all my friends.

Our son needed emergency tire service on New Year's Day in Mt. Vernon, IL. Bruce was recommended…read moreto us by Firestone Tire in Centralia, IL. Not only did he drive to Mt. Vernon to evaluate the tire, he then went back and got his tools and removed it, reshaped the rim, and provided a replacement tire so that our son could be on his way to finish his journey cross country. We couldn't be happier with the excellent service, top-notch communication, and fair pricing offered by Bruce in this situation. As parents, we are forever grateful to him for stepping in to help our son and providing a solution to get him back on the road timely, safely, and with minimal stress for all involved. Thank you Bruce!

Great service. I was stuck on side of road with my 5th wheel camper and they came to my rescue at…read morearound 10:30pm. Was there working until 3am. Highly recommend them.

Dear Service Manager,…read more I am writing to formally express my frustration and disappointment regarding the service I received from the service department at Monken's Automotive. I brought my vehicle in for repair on March 20th because it was having issues shifting properly and struggling to accelerate. My father is currently on hospice, so having reliable transportation is extremely important for me right now so that I can travel to see him during this difficult time. Last week I received a call from your service department informing me that my vehicle was finished and ready for pickup. However, the moment I put the vehicle in drive, it immediately began jerking, struggling to move, and failing to shift correctly -- the exact same issue I originally brought it in to have repaired. I immediately returned to the service department and asked if anyone had actually test-driven my vehicle before calling me to pick it up. Ethan informed me that the vehicle did not have enough gas for a test drive. However, the vehicle still had approximately 40 miles of fuel remaining. Regardless, anyone moving the car from the service area to the parking lot should have been able to recognize that the transmission was not shifting properly. Despite the repair not resolving the issue, I was still charged $900. As of today, I am still without a properly functioning vehicle during an extremely difficult time in my life when I need it most. This situation is unacceptable. I trusted your service department to properly diagnose and repair my vehicle. Instead, I was charged a significant amount of money and given back a vehicle with the same unresolved problem. I am respectfully requesting that management review this situation immediately and provide a resolution. At this point, I believe it is reasonable to request either a proper repair at no additional cost or reimbursement for the $900 charge, given that the original issue was not resolved. I would appreciate someone contacting me as soon as possible to discuss how this situation will be corrected. Sincerely, Angelica Garcia

I worked with JJ on trading in and purchasing a vehicle. From the initial availability to…read morediscussing extended warranty and financing, he was a pleasure all the way around. Stayed in communication, never pressured me into a sale and was very transparent. Just a really personable guy that wants to see you get into the right vehicle. It can be an intimidating and overwhelming process to purchase a new vehicles these days and I walked out of several larger dealerships in the area before I found JJ and the entire Monken staff. I can't recommend them enough. JJ, CJ, and Bob were all absolutely fantastic!

While driving cross country on I-64 my car needed an emergency brake repair and I had the good…read morefortune of calling Clark. They understood our predicament and had me fixed and back on the road in 2 hours at a fair price. I highly recommend Clark's!!

Gave me the best price in town on towing and repairs. He did almost twice the work for half the…read moreprice!! He is very knowledgeable and won't just over charge you on labor cost.

Ronald & Austin were an absolute God send! My mom & I broke down on a Saturday while driving from…read moreCalifornia to West Virginia. We found Wheel be Alright on our Apple Maps search and didn't think we'd find anyone since most mechanic places are closed on weekends. Ronald picked up my call, had us tow the truck to his place, assessed/diagnosed in minutes, got our parts we needed, and he and Austin had us back on the road within just a couple hours!! The two of them are literally the dream team and then some :) Excellent professional service, kind, caring, and absolute geniuses! These guys are the most honest and excellent mechanics out there. They love what they do and it shows! Price was right too. I could go on and on. Beyond grateful for these angels! Thanks guys :)

work is good, but if you have to claim to insurance at all will not send your receipt... fixed my…read moreinner and outer tie rod, cost $1,800 but isn't sending receipt for me to be reimbursed... said there's warranty if something happens but can't send a receipt? if you're not planning on paying out of pocket with no reimbursement... wouldn't recommend...

Parker Automotive has helped me get a quality transmission, when I was stuck on the side of the…read moreroad and made sure I had the best warranty possible. When I needed warranty work completed for the transmission, they were quick and professional. They always make sure my vehicle is safe. I strongly recommend Parker Automotive for your vehicle needs, they try their best to make sure your vehicle has quality parts and workmanship for the best value. 100% satisfied and trust them completely with my vehicle.

My family and I were road tripping from Denver, CO to Nashville, TN, when our transmission went out…read morejust a few miles from Dave's shop. We can't say enough about Dave. This dude is the absolute boy. He got us back to St Louis so we could get a rental car and proceed with our trip. He then fixed the car and let us leave the car as long as we needed until we could return and get it. It was like Dave was sent from heaven to help us. If your passing through and are having car troubles, don't bother going anywhere else. Thanks again Dave!!