This is not the type of place anyone wants to review - if you are spending time here, it usually…read moremeans a loved one is terminally ill. Our family spent four days here with our loved one before she passed. While the experience was a very sad one, the facility and staff are truly remarkable. The facility features 12 private, very comfortable rooms. Each room is set up much like a hotel with the exception of having a hospital bed and basic medical needs such as oxygen. Each room had a huge window to let in light and bird feeder just outside to entertain patients and family members alike. Aside from the private rooms there were several comfortable sitting areas with couches, TVs, games and gas fireplaces. The cafeteria offered meals to patients and guests three times per day. Additionally there was a small kitchen area available if you wished to prepare some food yourself. Coffee, tea and hot chocolate were always available as were small snack items such as muffins, brownies or toast in the morning. The facility even offered a computer room and free wifi if there was a need to get online. There are no visiting hours here. You can spend all day and all night with your loved one. No limits on the number of guests. We were even offered cots since we were spending nights at the facility. The grounds around the facility were park-like, beautiful and well maintained. There were two sunrooms, one at the end of each wing, if you wanted to enjoy the outdoors without going outside. The outdoor area featured several sitting areas as well as a short walking path and a playground for kids. The staff here is simply wonderful. Everyone is a volunteer with the exception of the nurses. The nurses provided the most caring and dignified care to someone nearing the end of life. I especially have to call out Liz and Dora who not only took care of our loved one, but also provided compassion and true caring to the family as well. I just don't have the words to express my true appreciation and gratitude for making a difficult situation as comfortable as possible.

I have nothing but the best to say about Hospice of North Central Ohio. When my father's doctor…read moreinformed me dad had a few weeks left, at most, I decided I wanted to have him made as comfortable as possible and called in Hospice. He was at the Good Shepherd nursing home and Hospice took care of him and his case, completely, while he was there. They were very caring and very responsive to any questions or concerns we had. Every question was treated as an important one. When you're dealing with a situation like this, you really want to be treated with some level of respect and understanding. Navigating everything surrounding a loved one who is near end-of-life is difficult at best, confusing at worst, and having experts there to help you get through it all is worth its weight in gold. Right up to my father's passing at Good Shepherd, Hospice was there providing us all of their care, support, and help as well as keeping dad comfortable as possible. Special thanks to P.J., the Hospice nurse who most closely interacted with us on dad's case. If you find yourself in a situation where a loved one is at end-of-life, or at least near it, you won't find any finer group of people than Hospice of North Central Ohio. Many thanks for their services and support and I would recommend them to anyone.

The staff of Hospice of Northwest Ohio are truly angels! My father was cared for recently at the…read moreDetroit Ave. location and it was beautiful, immaculately clean, and very calm and welcoming. Laura, Mandy, Kaneesha and Malinda could not have been more caring and more attentive to my father and to us! They kept him very comfortable and his passing was so peaceful as a result. We will be forever grateful for your loving care and highly recommend this facility!

The Detroit Ave location is NOT good! My sister was there for 13 days. I cleaned her face and…read morewashed her face every for 13 days because THE STAFF DID NOT!! When a person is actively dying let them do so WITH DIGNITY AND NOT JUST PASS MEDS!!!!!

My family cannot say enough good things about the love and compassion the staff shared with our…read moreloved one. I can't even fathom how they put together such a great team. From the Doctors and nurses down to the helpers and cleaning staff every single person was exceptional. The place is spotlessly clean, has different rooms and areas for all of your needs. I would not hesitate to place a loved one there .

I don't have the words to express my gratitude for the staff at Ames Family Hospice. Everyone…read moreincluding the volunteers were so compassionate and supportive during the difficult journey of losing my mother. They not only took incredible care of my mom, but were constantly looking after my well being and needs.

Great hospice company takes care of there patients. 24/7 .read more

They were always on time and the communication was excellent. Every single person we came in…read morecontact with were caring and very professional. The gal who would bathe my 94 year old hubby I would rate a 20 on a scale of 1-10. She loved him and took wonderful care of him. I was so glad when we switched over to Capital City from the other hospice we had as I felt each person we had contact with were a perfect "fit" for our family.

I want to let you know how truly grateful my family is for the care and comfort your staff provided…read morefor my grandparents in their last days. 20 years ago I work in assistant living and a co worker had a saying " god takes care of the caretakers" and I believe that whole heartedly and wish all your staff the best! Unfortunately I know your staff ran into some road blocks with the staff with assisted living staff and I just want to say if anything, everyone who worked with my grandparents in their last days are 100% true patient advocates! I know that the work you do is not easy but you truly make the world a better place one patient at a time! I hope you're all proud of the work you do! Your family and friends are lucky to have angels in their life!

Gave wonderful care to both my grandma in law and husband's uncle…read more Nurses were amazing

My mother spent 7 days here after receiving a poor diagnosis from the Flower Hospital palliative…read morecare doctor. The nurse liaison was also way off base. They insisted our mother would be best served in this facility. LESS than 12 hours later we were told by the nurses and social worker that our mother didn't belong here and we needed to find someone else immediately. This was less than 24 hours after receiving a terminal diagnosis. The care was horrible. They made her defecate in her Depends because "it was too difficult" to move her. They confined her to her bed and refused to let her even sit in a chair for the same reason. My mother weighs 150 pounds. We were told my mother bit someone and was constantly agitated. This is after 24 hours of asking them to provide the proper medications for her because "they couldn't get hold of them". The clinical director later said she absolutely did not bite anyone. They ruined her chances of getting into a hospice nursing home because of the biting report and keeping her on Haldol to keep her sleepy and compliant. They they told us the doctor was taking her off of inpatient hospice and we would need her to begin paying $270 a day to keep her there. The nurses were rude and brusque. They literally laughed in my mother's face when she asked for something that didn't make sense because of her dementia. This was one of the worst experiences of our lives. My three sisters and I couldn't wait to get my mother out of this facility. It made us sick to watch how she was cared for. The building may look nice but it's rotten to its core.

Beware of using this company. If you hire UHHHC you are ON YOUR OWN. I had never had any experience…read morewith a hospice before we hired them so I had no idea what to expect. The last week of my 45 year old sister's life, when everyone I talked to later would have expected them to be with us 24/7, all they did was stop by the house for an hour or less a day. This left only my other sister, niece and I to care for her around the clock. We were distraught, overwhelmed with sadness and on top of it getting no sleep. The night she died we called the on call nurse multiple times for advice. Instead of coming to the house after first call about upping her morphine she said "put the phone up close to her mouth so I can hear how she is breathing". We repeated this process until she concluded that "she doesn't have much time left". She did finally come to declare her dead. Big help! Their main concern seemed to be making sure that they collected any remaining morphine. A week after this happened my 60 year old aunt needed hospice and they hired different agency. Someone from there was with her 24 hours a day for 7 days a week even though she lived well beyond anyone expected to, almost 2 weeks. If I had known what to expect the first time I never would have allowed them to treat us that way.

Greystone is unlike any other nursing care facility. They take pride in their work and do…read moreeverything they can to make sure both their residents and their staff members are well taken care of. Everyone at Greystone works as a team to ensure the best possible care for their residents. They also take very good care of their staff, allowing much opportunity for growth!

Greystone is not just the most beautiful facility it is a home away from home. The staff is caring…read morefriendly and professional. The atmosphere is friendly and inviting. Greystone provides opportunities for the staff to advance in their careers and helps employees with furthering their education.

Lifecare Hospice is a solid organization. The staff is incredibly professional and friendly. They…read moretook care of my cousin in Millersburg before his passing recently. They treated him with the utmost respect and dignity. Their use of proper medications to eliminate his pain was absolutely perfect. They kept me posted of his deteriorating condition daily. I couldn't have asked for more. God Bless their organization and staff.

There has been a few different ladies taking care of my dad they were wonderful I wish I knew names…read morebut I don't at the moment. The main one that's coming are is so pushy we say no she asks over and over almost started to do her thing anyway against our wishes. Seems very upset my dad's not dead yet like he's a bother he's only in pain here and there not much and he doesn't want to be hopped up on pills all the time. But she has the nerve to say just give him the pills every 4 hrs so he just lays there and sleeps all the time even if he's not in pain . Wow. So he can lay there and hurry up and die!!!!!???? He's going slowly but at least he's still talking being funny as he always had been. I don't take medicine if I'm not in pain why would he? Ridiculous she's been told NO about many things but she keeps pushing it insisting. NO MEANS NO.