Erika Schoenradt was absolutely excellent to work with! She was professional, knowledgeable,…read moreresponsive, and made the entire loan process smooth and stress-free. I highly recommend Erika to anyone looking for a fantastic loan officer!

Bank part is fine but their loan officer is lazy and when confronted about it will lie. Loan…read moreapproved in 5 mins 3 weeks later I have contacted them 5-6 times always with a promise of a call back. Not once did they call me back but when I got the manager involved he claimed to have been trying really hard to contact me. My phone records every phone call i get and there were zero from kelly in the last 3 weeks. So forget them. Also I don't care for the way the lobby is set up, you walk in and just kind of stand around until someone comes out to help you. Do not like that in the drive thru there is no way to talk to an actual person either, if you have a question/problem you have to go inside. I still gave it 3 stars since the normal banking is fine for the most part.

When I walked in for the first time, the vibe was completely different from the usual bank. No…read morestuffy run of the mill atmosphere here. It was very young and modern with lots of glass, thereby giving the space an open feel. Even the children's toy mounted on a wall gave a nod to their "youngest" customers. I was warmly greeted by the receptionist, who quickly connected me with a rep. I found my rep for the day, Anne, a complete joy. She was so helpful and knowledgeable. This bank is new to Lindale, but I was very impressed!

They are a Great People ! They have done our taxes multiple times without any problem . They have…read morealways been Very nice and Professional and Dependable . We Love them !

Lady at the front desk has a bad attitude. You already have some anxiety and then you have to deal…read morewith somebody rude. After 7 years of it, I will not be back. Service is good other than that.

Amazing customer service! I feel like I go back in time when I call my insurance agent. A real…read moreperson answers the phone and actually takes the time to talk to you. No matter how many questions you have. I highly recommend this agency. A huge shout out to CJ who helped me navigate adding my new car to my policy today. Thank you very much!

At Shawn Dunn, I worked Dawn, who was very polite, courteous, friendly and knowledgeable. It was an…read moreabsolute pleasure and got the best rate for my insurance needs. I highly recommend Dawn and State Farm insurance company.

this office of ladies is so helpful great customer service. Samantha always has a smile on her face…read morewhen I come into the office and helps me with any issues I may have.

ok Folks. I've got to shout out a HUGE THANK YOU to Bailey at Lona Mauks office In Athens TX. she…read morejumped through hoops after our premium went up and worked with us to review and make just a few tweaks and got us an amazing new amount. Bailey met us after work and stayed til we could go over line by line on our policy. I cannot stress enough how she has been a lifesaver for us. Thank you Bailey