I would rate 4 stars but they removed the chairs in front of the people who work there. Now you have to stand while they do your transaction. I'm sure it was Covid that caused them to do this but I don't feel very welcome standing there. It's time to put the chairs back. read more

Avoid this bank at all costs. The communications within this bank is horrible. We used their online transaction process to transfer money from a South State Checking Account to a South State Credit Card. It took nearly five days to transfer the money. During this time money was withdrawn from the checking account that caused the transition to be pulled back. Not sure why it allowed us to withdrawal $100 from the checking if we did not have funds to secure the withdrawal. Per South State, the online transfer should only take 1 to 3 business days. Now we owe a penalty to South State Credit Card and the customer service refuses to work with us on this but instead continued to cut us off, chatise us and blame us for their poor automated systems and processes. Save yourself the hassle and go to another bank. It's no wonder they only have a 3.2 rating on Google. Only wish I could give them zero stars. read more