Excellent patient care and kind staff across the board. Usually the best care in town wish their…read morestaff could show the other local hospitals what patient care should look like.

Wish the attending physician had listened to my symptoms. Ending up a waste of a visit, wanted to…read moretest me for viral issues even though my symptoms didn't indicate for either. Long history of upper respiratory infections and heart problems. PA said policy is not to treat until after 10 days. I advocated for my care and left the facility without paying them for unnecessary testing. Thanks for nothing!

Wow! What an amazing experience. I came in for elbow pain. I was seen right away and the entire…read moreexperience was prompt. I was able to get a referral to a PT and the on my way.

I had an appt and took them 40mins to see after my schedule appt. They are so slow and ppl who came…read morein after me were seen before me. They don't care unless they know you, they will get you in and out quickly. All they care about is insurance, if you'd have any good luck.

While on vacation my wife started getting flu like symptoms. After the third day she decided to go…read moreto AFC Urgent Care in Cortez CO to be looked at. After arriving she was taken in for an exam and tested for Covid. We found out she did have Covid and they recommended some over the counter medication. We had great service and would recommend AFC to anyone needing emergency care.

I was seen on August 10, 2025, at the Cortez location of Four Corners Urgent Care by S. Bradley,…read moreNP. I left feeling misdiagnosed and dismissed. My symptoms were not fully documented, and instead of focusing on my health, the nurse practitioner commented negatively about a single fiber of pet hair on my clothing. This felt unprofessional and discriminatory, as it had nothing to do with my medical needs. While I was there, another patient came in wearing one shoe, with blood on her head and her arm wrapped from an accident. She could barely walk. Instead of helping her, the staff refused to see her and told her to go to the hospital. Watching that made me very concerned for patient safety at this facility. After my visit, I exercised my legal right under HIPAA to request a correction to my record. Instead of addressing my concerns, I received a certified discharge letter telling me I was no longer welcome as a patient. That response felt retaliatory and reinforced my sense that I was not treated with respect or fairness. Patients deserve accurate documentation, professional care, and dignity. Unfortunately, that was not my experience here.

People are nice but rather incompetent. Sent wrong…read moreprescription to pharmacy . Could have been deadly if it was a different prescription. Can't access portal to get test results the staff has no idea how to fix it. The doctor they have me is only there a few days a month. They never mentioned this when I was assigned him. Had to go through the trouble of getting a new doctor at a different clinic.

The receptionist Heather hung up on me after a very brief non-productive conversation.read more

This place is horrible. They cannot see you. I've been calling for weeks with a sinus infection,…read morethey keep saying go to the hospital. I just went to urgent care to receive antibiotics. They could've done this for me. Instead I've been living with a sinus infection for weeks. Do not go here.

i went in for my first appointment.masks are required in durango for all businesses. the front…read moredesk clerk was not wearing a mask, i asked that they (2 of them) put on a mask, they did but this is a medical clinic? then i went to wash my hands after filling out paperwork, i was not offered a sanitized pen nor was the pen i used cleaned. they told me i didn't need to wash my hands because i was going into a room. hey i just filled out paperwork on a clipboard w/ a pen that someone else used. i think i want to wash my hands given the issues stated above. will not be going back. then on top of that i got the insurance statement that had an item on it which was not correct. called and got a a number to call for billing that had been disconnected. anything else that could go wrong?

While traveling through Colorado we visited the ER at this hospital and had the best care. The…read moreservice was prompt, friendly and professional. The ER doctor and nurses had a great sense of humor, explained everything and made my husband feel at ease.

We were traveling from Florida and my husband had a fall in Mesa Verde that broke his hip. He was…read moretaken to this hospital and had a hip replacement. We are so impressed with the care we received. The staff, all of them, have been excellent, caring and professional and the PT staff contributed to a successful recovery. We are so thankful for this wonderful facility in our time of need so far away from home.

Dr. Singleton was dismissive and abrupt. She refused to continue antibiotics for a now developed…read morebronchitis condition after antibiotics for an ear infection. She offered to do a chest xray to prove I don't have pneumonia. That wasn't even a concern of mine! Don't waste your time. Another second rate medical practitioner by San Juan Regional.

This facility was fantastic for my family. My son had been battling with high temps as we traveled…read morefrom TX. We made it to Farmington, and despite the terrible reviews found online (not on Yelp), we gave this place a try. From the moment we walked in, the staff was helpful, patient, kind, and great with kids. If we lived in the area, I would not hesitate to go here. The wait time was also minimal, which was incredible. Now I need to figure out how to leave a great review for them on their website.

I have been a patient here for 5 years. I have very good family health history and am personally in…read morevery good health. I am on no other medications. I have been taking hormones to manage menopause for years. I have personal trauma that is related to mammograms. However, I have for years done every test they told me to do. The last doctor I saw there last year Dr Haag was great. She understood that at 50 years old I should have some say in my health care and told me just call in for a phone consult when I needed my prescription renewed. I did that last week and they told me she was no long there and I would be required to come in. I explained I was going to run out of pills and asked to get a week or two (again we are not talking barbiturates or some Controlled substance but birth control) I was told someone would call me back. No call. The day of the appointment I waited an hour to speak to people for 8 minutes (this is very common at the clinic) I was then told even though the last doctor said I didn't need it, they would not renew my prescription for even a few days until I got a mammogram. They take weeks or months to schedule here. They had lost also at least two tests I had had at that office. These people are willing to throw my body into menopause and yank me off hormones because they are arrogant and cannot take the time to treat you as an individual. I practically begged for a prescription to get to the mammogram appointment and She just smiled and kept repeating "standard of care" which means every one is just in a box and individuals don't count. It was as if she enjoyed causing me the harm that is going to come from abruptly from something that has worked so well. And all of this was because of bad information their last doctor gave me. Her answer to that was "she is no longer here". Not even "I am sorry but she gave you bad information. L This woman and the clinic staff are just cruel.

We moved to Ouray in 2018 & could not find a physician to take my husband's Medicare within a 30…read moremile radius except MOUNTAIN MEDICAL. I could have gone to other local clinincs but wanted to go to the same physician as my husband. We see Angela Miller & have had terrific service. She has a wide range of experience & handles most all of our health needs. They helped us get my husband into the only Cardiologist in Montrose. When I broke my arm, they saw me right away & were able to do the x-rays there. After the radiologist The fees are very reasonable compared to big city clinics. My 90 year old dad fell while visiting & the also got him right in. His x-ray showed a crack & they put him in a boot that day. It was so much easier than taking him to a physician in Houston. Since my husband is a retired medical professional, we use his professional expertise in evaluating the service of physicians & clinics. Angela Miller is terrific as are all the people we've met at MOUNTAIN MEDICAL like Jodie & others. I saw a complaint on another review about being sent to Montrose. My friend's husband fell while hiking & instead of a simple x-ray on arm or foot like my dad's & mine, he needed a special x-ray for his back & had to go to Montrose. MOUNTAIN MEDICAL is for regular preventative & emergent care but it is not a trauma center. You have to go to an emergency room at hospital for some care. If the staff at MOUNTAIN MEDICAL thought a child or adult needed more care than they could give, I see nothing wrong with sending the patient to Montrose. I also saw a complaint about prescriptive sleep aids. Since my husband's office had to prescribe Class 2 Narcotics & the addictive Benzodiazapams, they were scrupulously careful about refills. Every refill has to be evaluated by medical necessity; the staff has no choice but to inquire if the reason for the prescription still exists. The DEA & the state have strict regulations about substances considered addictive. I understand that sometimes the insurance of a patient will NOT allow a refill before the 1st day of the next month & providers are forced to go by all regulations which have tightened in the last years. If I thought the professionals at MOUTAIN MEDICAL weren't doing a good job of keeping me in my needed medicines, I would be willing to drive the 60 mile round trip to Montrose to get care instead of griping. The physicians & practice can be sued by patient families & have their licenses pulled if they are not following the latest anti-addictive regulations by Colorado, the DEA & the Federal Government. I know it is a hassle; even those with broken ribs or chronic conditions have to get re-certified for refills of addicted substances. That is not the fault of the dedicated professionals of MOUNTAIN MEDICAL. I am so pleased with the care we've received for our whole family the last 2 years. They care about the patients & the community. We are so blessed to have them in Ouray County. I hope the voters realize this & vote to restore the tiny bit of funding they get from the county to keep the clinic open & keep us from having to drive to Montrose for EVERYTHING instead of just Cardiologists & Pulmonologists.