Cannot get anyone to answer the phone or respond to emails. Subscription is paid up but keep getting bills to renew. This company has a great product in WW2 History magazine (if you can get it) but the customer service is terrible. Cannot understand how they are still in business. read more

I have received 1 issue of Military Heritage magazine so far this year when I should have received 3 as it is a quarterly magazine. Despite numerous calls and promises the magazines never arrive. Emails are not replied to. The funny thing is I keep getting letters asking me to renew my annual subscription. Message to Sovereign Media (1) Keep your promises (2) Reply to messages from unhappy customers (3) Create a "customer is king" ethos or one day you won't have any customers left. read more

I had a subscription to sci fi magazine which went out of business in 2023. They decided to fulfill the rest of my issues with some anime zine which I have no interest in. I called to cancel and was told I would get a refund of $37.73. This was supposed to happen on 2/22 (I was told that they only issue refunds on the 22nd of each month -- what's up with that?) but didn't. I called again and was given some lame excuse that their accounting department was behind and that the refund would occur on 3/22. Well, guess what, it didn't. It's almost a month later and I still haven't seen the refund. I would urge anyone reading this to AVOID doing business with this company! They apparently are not BBB members (shocker!) so I may report them to the state Attorney General's office. read more