Upon walking in to the store, the employees already seemed exhausted and distraught. I know…read more.. sorting through clothes is just a DRAINING activity. I asked for help to carry in a large bin, as I had already hurt my hip trying to lug it down my stairs. The bin was filled with NAME brand clothing, WITH TAGS. The employees response was "if it is too heavy for ONE person to carry it, we can not accept it." So you already know my stubborn butt was out there, lugging in the bin by myself. Though they accepted most of the clothes and gave me an okay chunk of change for it ($400), it was probably worth at least over $1000 (yes, yes, I do have a shopping addiction). When I came back in to pick up, I was again met with rudeness. As the employees did not want to have to take down the bins and show me what they were taking, so both of them avoided me. Employees really need to take a class on attitude and customer service. Also pretty much fat shamed my friend, saying they won't take over a size 42 inch pant, but will take a size 3XL in shirts...... make that make sense.

I was at Plato's closet today and unfortunately I had a bad interaction with two of the employees…read more I was minding my business looking at my items and was trying to figure out what I wanted and didn't want. All of a sudden I heard whispers and then I heard "she..." so I looked up and saw two employees very obviously talking about me and staring at me. When I looked up at them they quickly turned away. Although I did not hear what the employee said I could tell they were specifically talking about me because I was the only person in the store. I also noticed throughout my time shopping that these two employees were only complaining about their personal problems. This complaining honestly made the vibe in the store sad and stressful. I also work in retail and I have always been told by my managers to never bring my problems into work for this exact reason. When I checked out my items the cashier almost never spoke to me besides for when she said "you can hit the green button now" I was never was asked how I was doing or if I found everything okay. I'm not sure if she acted this way because she knew I heard her talking about me, or if this is just the standard for Plato's employees. Either way this was shocking especially because I would never act like this at my retail job! This whole interaction made me feel very awkward and honestly has made me not want to come back. On top of that, since plato's closets customers are mainly teenage girls... I hope that this does not happen to any other customers because I can only imagine how damaging this experience could be for a younger more impressionable girl. As a fellow retail worker this was very frustrating and I left honestly feeling humiliated. I wish I could give them 0 stars. (Also I am not the type to leave reviews unless I am truly bothered by something, in fact this is my first ever bad review I've left. I hope the managers of Plato's closet located in Eau Claire WI take my word into consideration when hiring and training their employees.)