I've used three dry cleaners in Jackson over the last 11 years and Westside is by far the best…read more They are conveniently located, have a friendly staff, genuinely care about the customers, and are fast. I highly recommend their dry cleaning services.

WEST SIDE CLEANERS (5 Star) 410 Oil Well Rd, Jackson, TN…read more38305 (731) 668-5400 Come Hear My Story ! I bought a new suit at Men's Wearhouse in Jackson, TN to officiate at my grandson's wedding in Austin, Texas. When I returned, I asked some minister friends who is the best dry cleaners in town? One said, "I like West Side Cleaners!" So I took my suit to them and picked it up in time to wear to my cousin's funeral. I hung my new coat in my car until I got to Memphis. When I got to the funeral home, I put my coat on and my wife said, "Oh my! You have a huge 3 inch rip at the bottom of your coat in the center and it really shows. The lady at the funeral home was very accommodating and tried to put it back together with cloth tape. So, the next day, I took it back to West Side Dry Cleaners thinking they might be able to repair it. Was I surprised when the owner, Chris, said material is missing and it was unrepairable. So went to Men's Wearhouse and asked to purchase another $499 coat to replace the damaged one. Men's Wearhouse was so impressed with the owner of West Side Dry Cleaners, Chris Maxwell, for doing the right thing and not passing the buck, they gave him a business discount. Chris dry cleaned the pants at no charge ! Chris tells me he has owned Westside Cleaners for 30 years and they try to take care of their customers. It's rare to find such honorable people who are willing to go to such lengths to take care of their customers! I have now found are two businesses: Men's Wearhouse and Westside Dry Cleaners ! Thank you, Chris Maxwell, for putting the customer first !!!

I needed dry cleaning services quickly and the ladies here gave me outstanding service. They were…read morevery polite and professional. A while back I had over 250 ties to be cleaned and the owner gave me a discount rate for quantity. This is an outstanding local business and I highly recommend it for anyone in town.

From the owner: Dry Cleaning...Alterations, Wedding Dress, Formal Wear Cleaning and Preservation & all other…read moreLaundry Needs

This cleaners is the ONLY one in this city that I will use. They are not only professional, but…read morethey are extremely fair and honest. Just a hard working family trying to make a living as we all are. My clothes come back fresh, neat, and pressed to perfection every single time. I have patronized the business for four years now and I am so thankful that I found them. They set realistic expectations on turnaround times and I couldn't ask for more than that. Especially with a customer like myself that drops off 15-20 pairs of jeans along with 15 shirts at a time. Long story short, thank you Sam and Patty for serving the community. It is greatly appreciated...

Nice local dry cleaners. Stuff comes back clean and on time. Everyone is very friendly. Love small…read moretown people and businesses

Friendly. Helpful. I had a fancy gown with lots of lace and beading and sequins, that said Do Not…read moreDry Clean. Had lots of stains from a little too much fun. They explained to me that they tell you not to Dry Clean because many Dry Cleaners use a method or equipment that is too hot and it ruins the beading, etc. They dry cleaned it at lower temperature and it came out like new!!

This was the last straw! There had been several occasions…read morewhere I didn't get the clean clothes that I PrePaid for. On several occasions I received my clothes back with the same spots I brought them in with: and, although they allegedly agreed to redo them, it would look like they had just retagged them (leaving the same uneven crease or stain.) The Kim's would not make the transaction right when this was brought to their attention. My "last straw" was when I brought a rarely worn pair of $175 pair of jeans in to be cleaned with a crease and starch. PrePaid of course, I picked them up. When I got ready to wear them, I seen they were ripped right at the knee. These jokers ripped my jeans and would not make the transaction right. DON'T RISK YOUR CLOTHES!!! THEY WILL NOT BE MAKING MORE UNEARNED MONEY FROM ME!!! PS- The 5's giving are from friends & family

PAID $500+ FOR DRAPES THAT WERE NOT CLEANED... I have…read morepatronized this business for several years because they service my office building in east Memphis. I have used them outside of the work environment- even though they were not in close proximity to my home - which meant I had to go out of my way to drive to the Olive Branch location. Over the years, they had been responsible and willing to service me. When in recently moved to Southaven, I intentionally gave them my business and drove 30mins to drop off 8 sets of the custom drapers in my home to them for cleaning. I was told it would be two weeks and I would have to pay up front and risk any damage that might occur. I explained my need to have them cleaned because the previous owners had cats and dogs and I have bad allergies to cats. I complied willingly with payment up front because as far as I knew, they were trustworthy. The bill totaled over $513. Sadly, not only were the drapes returned with some not cleaned at all, but all were hung and tagged like they had been. I've been suffering with allergies since they were dropped off. I immediately laundered the two sets of sheers because I was able to at home and the wash water was almost black with dirt. One set had a ring where something wet had stained it and was visibly dark with dirt and had obviously never been cleaned. I went ahead and hung 4 sets of the heavier drapes that seemed okay. The next set to be hung set off my allergies immediately after being removed from the plastic, felt like they were dusty and still had some markings from the metal hooks used to hang them. I returned this set to the cleaners today and asked to speak to the owner. I explained my allergic symptoms and asked why the sheers and possibly others were returned uncleaned. He stated they had done the best they could and didn't want to cause any damage to the drapes. He abruptly left me standing with no further explanation or concern. I was floored!!!! Such behavior from a reverend and someone I've been directly patronizing for several years?! Additionally, I still had to pick up another order of clothing that I had also left with them totaling over $100. I told them to keep my personal bag because I would not be returning after such bad treatment. If this is how loyal customers are treated by the owner and his cleaners, I'd hate to see how anyone else is treated. I will not be returning and no longer recommend this business.

Great family owned and operated dry cleaners. They even pick and deliver for residential and…read morecommercial locations.

I love this place! You can't beat the price. And they do a good job cleaning. And service is fast -…read morewithin one day most times! Most of the people who work here are very nice except one clothing-Nazi who orders you around on how to separate your clothes when you drop them off. But her peculiar personality can easily be looked over due to the great value and service.

I started using this cleaners over 6 years ago. The price was really value I think it was around…read more2.19 but I can't be sure. Then it went to around 2.49 if my memory serves me correct now they are charging exactly what these well known cleaners are charging and they do not even do a good job on your clothes. I did not mind this much in the past because I was only getting t-shirts, maxi dresses and my slacks dry cleaned. They have gone way up and did not announce a price change. This is ridiculous. I can honestly say this was my last time ever using them. I know this may not mean much to Value Cleaners. You just lost a very loyal customer..........

i love the company very friendly & professional and also very trustworthy i give the company a…read more ( a + )the owner & staff did a very good job very spotless from front to back i love this company they are number # 1 in my book they did a very good job thanks ms buffy ceo & staff

Too expensive for me. I paid $25 for two dresses to be dry cleaned and it wasn't even ready for me…read moreon the day they originally told me! The place smells too

I was about to go on a weekend vacation and needed some clothes dry cleaned in prompt fashion…read more With this in mind, I went to this location to give them a try, since I had a positive experience at the other location. I walk in and drop off my clothing and asked what the prices are to get an "I don't know" answer, which I found to be odd but whatever. I came back 24 hours later and the clothes were ready. However, the person at the counter was exceptionally indifferent during our interaction; definitely not the experience I had at the other location. Once I had already arrived at my destination, I found that my clothes still had stains on them! If it's impossible to come out that's fine, but at least mention something during checkout. Long story short; customer service and quality left much to be desired, and although I may give them a second chance down the line, I don't see myself coming back here anytime soon.

Great, friendly service. Quality cleaning & laundry.read more