Very satisfied with our Sparkly Cleaning Service experience! Upon moving out of our condo, we wanted to have it deep cleaned to best be set up for showings and selling. Sparkly came up high-rated on Yelp so we decided to give them a go, and are happy we did! Booking the service was seamless! Both Crystal and Vanessa were very responsive to my emails and flexible with a small, last-minute changes I needed to make in terms of date/timing and entry instructions. It was easy and clear what each of the cleaning options where, as well as the additions you could choose. We added on cleaning inside the fridge and cabinets, which was totally worth it. The cleaners arrived on time and let themselves in via the lock box we left for them. When we returned to see how the cleaning went, we were very pleased! Everything felt so fresh - just what we were looking for. I wouldn't hesitate to use this service again. read more

I reached out to Sparkly Cleaning Service after searching for a company to provide regular cleaning for my home. I live with my partner, and we do not have any children or pets. After initially contacting them, they asked me to send pictures of my home so they could evaluate the cost of the service. Following several exchanges via email and phone, they scheduled a team of two cleaners to come to my home for an initial cleaning, which was intended to be repeated bi-weekly. When the team arrived, their demeanor felt uncomfortable from the beginning. They seemed somewhat cold and distant, and I felt as though they were looking down on me. While my home certainly needed routine cleaning, such as vacuuming and dusting - it was not cluttered or excessively dirty. There were no conditions that could reasonably be described as hazardous or unsanitary. I asked the team to use my personal vacuum cleaner rather than one brought from other homes, as I prefer not to use equipment that may have been used in houses with pets or children. I also have a high-quality vacuum cleaner that works very well. They agreed and began cleaning, though their reserved behavior continued. At first, I assumed they were simply quiet or reserved by nature. However, the situation changed when one of the cleaners entered my bedroom and saw a photograph of my stepdaughter, who is Black. For context, I am Asian. After seeing the photograph, the cleaner suddenly said, "I can't deal with this. I can't do this." When I asked what she meant and requested clarification, she simply said, "All of this," and walked out of my home. Shortly afterward, I received a call from Jennifer from the company, who said, "I'm so sorry, it didn't work out. This is more than we were expecting." Because the cleaning was not completed, I asked about the charges, and they assured me that I would not be billed. The behavior of the cleaning team was shocking and deeply upsetting. I left the interaction feeling as though I had somehow done something wrong, even though I had done nothing inappropriate. After this experience, I contacted Two Maids, and Ivette coordinated a team to come to my home. Their team was kind, professional, and welcoming from the moment they arrived. They had no issues using my vacuum cleaner, in fact, they complimented it. They cleaned my home thoroughly from top to bottom. I was extremely pleased with their service. Based on my experience, I would recommend Two Maids over Sparkle Cleaning Service. read more

I can't say enough wonderful things about Sparkly! They are thorough, efficient and friendly. Scheduling is always easy and I have had nothing but positive experiences. My house is always SPARKLY clean when done! read more

The scheduling was easy and friendly. However, when they say they don't move furniture they should write that they don't move furnishings. She didn't move my 2 wicker baskets even though they were light, she didn't move my kitty litter boxes even though they were clean and she didn't bother to sweep under the bed. There was a very clear line showing where the vacuum ended and the dust began. She didn't dust or get the cobwebs by my albums container. Just a superficial surface (barely) cleaning, except for the bathroom. There she did a good job. Not worth the $58 an hour read more

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Fantastic service! Always on time, left the house extremely clean! Booking service is easy and efficient. Highly recommend!

The initial cleaning today was very thorough and made such a huge difference! Arrival was right on time. Very professional, very friendly! read more

We had an initial cleaning with Sparkly Cleaning Service and were impressed with the outcome. Coordinating and scheduling with the owner was seamless. The two women who cleaned were very friendly and polite, and made it comfortable to have them in the house. They were very prompt and efficient. I was genuinely surprised by how clean the floors and baseboards look. I am looking forward to having them clean our house regularly. read more

Sparkly Cleaning is quick to respond, fairly priced, and does excellent and thorough cleaning jobs. Kayla and Christina are a great team and did a fantastic job cleaning our house! We've already booked our next cleaning. read more

First time using a cleaning service. Pros: Timely - the first cleaner was there exactly when she said she would be (it may have been a minute earlier). Efficient - the duo didn't take more than two hours. Good communication - I received emails and phone calls before and after service. I ultimately picked this company due to the customer service, despite them being unable to clean everything I wanted (dusting of fixtures, the large glass door, etc.) Cons - their price was a bit higher than other quotes, but not terrible. While some things were cleaned very well (oven and kitchen sink), others appeared not to be cleaned at all. On my walk through I had to ask for several areas to be recleaned (they quickly obliged), including sink fixtures, a bathroom floor, and the corner of a mantle that admittedly wasn't touched at all. Shoes were kept on, despite the carpet in my home, and at one point someone cleaned my sink while stepping on the bathroom rugs (meaning I had to wash them once they left). I know the bathroom tub was cleaned, but I had to clean it again myself. For a deep clean, there was not much attention to detail. Even when some items were "recleaned" I still had to go over them once more. Overall, if you are looking for an efficient, basic cleaning, this company is ok. Quick, quiet, and they have good customer service. I likely wouldnt use them for a deep cleaning again, as the attention to detail was not as precise as I would have liked. But perhaps for a basic cleaning. read more

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We had our fist cleaning today using Sparkly and are very happy with the service we received. They were on-time, did a great job of cleaning and were great with our dog that was in the house. Highly recommend Sparkly if you need a good house cleaning. read more

Sparkly cleaning service has been cleaning my brother in law's apartment for the last few years. I can't say enough good things about this company! Every person has been professIonal and respectful of my BIL's dementia and did a wonderful job cleaning. Recently they did a final cleaning as he has moved to an assisted living facility. They did a fabulous job and we were able to get our entire security deposit returned. I highly recommend this company for your cleaning needs. read more

had a first visit with sparkly & extremely satisfied. very thorough, tended to all the problem areas without even needing mentioning. definitely a noticeable difference. staff was extremely kind, and scheduling was quick & responsive. will definitely be scheduling regularly in the future. would recommend to friends! read more

We got a deep cleaning from these guys in our new home office, and we couldn't be happier. They showed up on time, listened and executed everything we asked for! All the tiny things were attended to, and all our furniture is clean from the big move. We've signed up for twice monthly cleanings to keep it (and us) neat! The last few months have been the cleanest we've ever been! Our dogs apparently had pooped on the new carpet when we came in, and they picked it up! They couldn't vacuum it, they could only pick it up - apparently it's company policy, and I appreciated that commitment to keeping their equipment clean for all their clients. I like those things! We have a house in Vegas, where we originally found Sparkly, so when we got our house in Milwaukee, we knew who to call. They're the same owners, who'd a thunk! They are a well managed, local company that I trust in my home. I've recommended them to other friends and business owners, and everyone is pleased. They have all my preferences saved, so every time the cleaners come, they know exactly what to do. I need natural, asthma friendly products or else I start wheezing. They are so easy to work with, and all their employees are friendly (but not overly friendly!), respectful, fast, and stay out of our hair since we work at home and are busy. You can't go wrong with these guys. I can't recommend them enough. read more

My husband and I are in the process of moving and had Sparkly Cleaning come to the new house for a move-in clean a few days ago; we're so happy that we did! It feels good starting totally fresh, but, on top of that, Crystal and Vanessa were very responsive to my emails; they were flexible with a small, last-minute change I needed to make; and the house looks fantastic! I'm happy we got the move-in clean done and that we chose Sparkly Cleaning! Also, I'd like to add that it was very easy to get a quote from Sparkly Cleaning; other places I contacted indicated they needed to visit the house, which I can understand; but, we weren't even able to get into the home until the beginning of this month and are moving in within the week, so we needed someone to give us a quote and be scheduled as soon as we could (without waiting until we could get the keys ourselves). read more

The first company I called to set up my home cleaning told me they could come to my house and give me an estimate (not the actual cleaning) in 4 weeks. Sparkly Cleaning answered my online request within an hour or so, sent me a quote (which I accepted), and my initial cleaning was set up for two business days later. The Sparkly staff arrived within 5 minutes of the beginning of the time frame window and was friendly, professional and a great communicator. The cleaning was efficient and excellent. I have signed up for regular service every 4 weeks and would recommend Sparkly Cleaning with absolutely no hesitation to my friends and family. Give them a try and you won't be disappointed by the price or the service! read more

Great service - nice workers! I had them come for an overall initial cleaning to prepare my house for a gathering and they did a great job. 2 efficient and friendly worker scrubbed and vacuumed away for a couple hours. I was working from home that day and had a virtual meeting, so they were very obliging for that. The only reason I didn't give 5 stars is that I wish they could do the lights and upper walls/cabinets, but they only are allowed to do what they can reach. read more

I sent a Yelp message to book a cleaning. They got back to me straight away and the process to book was a breeze. Unfortunately they didn't have any openings the day I wanted, so I had to book close to the time our guests where leaving, which meant I couldn't get enough laundry done in time. I did call around and look around for another service as well, but other services had no openings and got back to me way later, so I booked promptly with Sparkly Cleaning Service to get myself locked in. The service cost about $90, and I think it would have been very much worth it if the timing was better, but since Christmas was coming up I had no choice but to book within a few hours of our guests departure time. The cleaning lasted about an hour, everything was cleaned very well, and I am giving them 5 stars for being very fast, and a pretty good service over all. I did write to request a discount for next time since the window was short and not all services were rendered, and I'll update if there are any changes to my experience! read more

First time customer of Sparkly. We had an initial cleaning performed. They spent about 4 hours at the house and did an amazing job. Have already setup recurring cleanings. Looking forward to the extra family time we'll have on nights and weekends instead of being so focused on chores! read more

I really needed someone to come in and and just help with the upkeep of my home and Sparkly cleaning services really came through for me. Even with me working from home she was fast and courteous of my meetings. Really makes me glad I chose Sparkly cleaning services! read more

So glad to have found Sparkly Cleaning Service! They are very professional and really took their time cleaning. They didn't miss a spot! They even dusted the top of our ventilation piping (as these are exposed in our apt). At first I was hesitant about the initial cost of the first cleaning, but understand it's more costly because they do a very deep clean. The even cleaned the inside of my oven! The more you consistently hire them to clean, the cheaper it is (every 2 weeks or every 4 weeks). Anytime I communicate with Sparkly they are always so prompt and professional. Their customer service is outstanding. Their website is beautiful and their booking process is so easy to use. I would highly recommend Sparkly to anyone! read more

Sparkly was so easy to work with from the very beginning of the process. And for anyone who hates phone calls, or scheduling appointments, this is the company for you. They not only communicate via email, they are extremely responsive and answer within minutes to hours. Their work was fantastic, and I've been recommending them to everyone I know! read more

I will definitely be using Sparkly again- my home was crisp and clean after Sparkly did the initial cleaning and I am very satisfied. The cleaners did a great job at dusting, cleaning the floorboards (wow, that makes such a difference in how clean a home feels!) and getting the hard water grime off my shower tiles! read more

Booking was very easy - I was impressed by the timely response to my service request. They were even able to accommodate a last-minute booking! The staff did a great job cleaning our apartment! We really appreciated how thorough yet efficient they were. I would definitely feel confident booking Sparkly Cleaning Service again. read more

I am grateful to have found Sparkly. Scheduling with them was a breeze and they were so quick to get back with me about questions that I had. The girls who came to clean were friendly and efficient. I swear my bathroom has never been so clean. I highly recommend them. read more

My wife and I recently bought a house in the MKE area and wanted a 'move in/move out' cleaning before moving our stuff in, so we hired Sparkly Cleaning to do this. Unfortunately, their 'move in/move out' service was not very thorough. They had 3 team members come, each did a different floor of the house. The basement and upstairs were done appropriately, however, the main floor - which needed the cleaning the most - was at best dusted, not cleaned. We still had dirt stains on handles/doors, the stove and stove fan above still had splotches on there; the lights (reachable by hand) weren't even dusted, the sliding door tracks out to our patio still had dirt and dust in them; and the outside of the microwave and oven still had grease smears and fingerprints on them; and the inside of the kitchen cabinets weren't even touched/dusted. When I spoke to the owner/manager, her response was a combination 'apologetic and defensive', saying that many of the things I called out were 'add ons' and not part of the move in/move out package. For $375, I would expect many, if not all, of the above things should be covered in a move in/move out package. On the positive side, they did refund me $75. And they were very responsive and communicative leading up to and during the process. Other than the main floor and kitchen not being cleaned, I enjoyed the experience with them. Unfortunately, it just wasn't a thorough cleaning effort. Steve read more

I used Sparkly Cleaning Service to clean my new home prior to move in. The team arrived as schedule and did a great job. I was very impressed - this is the first cleaning service I ever used. I had lots of questions initially and they responded very quickly. They were easy to schedule with, too - and very very affordable. I will use again! read more

I contacted Sparkly after reading the positive reviews on Yelp. I wanted to purchase a cleaning as a birthday gift to myself. I asked for a cleaning with only a few days notice and was thrilled when they were able to fit me in. It had been a LONG time since there had been any deep cleaning and I was a bit embarrassed but they were entirely judgement-free. When I came home everything was literally sparkling. It was wonderful to look at the spots that had previously frustrated me - my porcelain white sink that always had a yellow tone, my bathroom baseboards that I would notice when using the restroom and then forget as soon as I was doing a quick cleaning, etc. Although I anticipated this would be a one-time or very infrequent service, I've already booked and am looking forward to my second visit from Sparkly Cleaning Service! read more

It's not often that I can give 5 stars for anything, but I would give 10 stars if I could. But let me tell you why... I work in a service industry and I know how I approach my clients. I want them to be delighted by my service and pay a fair price. I want to them to know that I am reliable and good for my word. Guess what---Sparkly is the real deal! In this age of Groupon deals and prices that are too good to be true, it can seem a little surprising that a company charges the highest amount at the first cleaning. I read Sparkly's philosophy and it is honest and understandable. The first cleaning should cost the most---that's when the company is getting in there and getting it done right. Then, the follow up cleanings are less expensive. If you have ever had a company give you a low ball amount for the first cleaning, only to price you out of keeping them in subsequent visits, you will love Sparkly. Next, they do amazing work. It has been my dream to have this service for so long. But we feared allowing anyone to see how out of control our home had become. When I spoke to Crystal on the phone she told me that they are judgement free, and she wasn't kidding. To come home from work and see that promises have been kept was astounding. To not be overwhelmed by what I "should" be doing housework-wise is freeing. I can finally work on the large projects that have been needing my attention, but I couldn't focus on them. And it is a joy to walk through the house now! Lastly, I just want to say that Matt and Crystal are people who deliver on promises. They take what they're doing seriously, along with a dose of good humor. They are smart business partners and kind human beings. I see what they are doing, with their level of integrity, as being a service that gives peace of mind. The world needs a little more of them in it. I can't wait til Sparkly returns in two weeks! Go ahead, take the plunge. Let them dazzle you, too! read more

I used Sparkly Cleaning Service to help prep a new home that my son purchased (move-in special). You could almost set your watch with the arrival time being right on the money! Two folks arrived and did a wonderful job of cleaning and found a way to make all of this painless for us. Wonderful attitude, asked all the right questions, seems sincerely interested in making certain we were all happy the results. From the price perspective, they were fair considering the time it took and the number of people doing the work. I would recommend Sparkly Cleaning Service to my best friend. read more

Great communication. Good service. Polite and hard working cleaner. Will ask them to return!

I was very happy with the level of detail and responsiveness from sparkly. The upfront consultation was helpful. Fair pricing. The cleaners were mindful to move things while dusting, and they put attention to all the areas I asked them to focus on. Bathrooms, bedrooms, hallways, and living areas were all sparkling as promised. And my favorite part - the kitchen was back to as-new condition. Will use again. read more

These guys are great! I hate when service people don't show up on time, cancel at the last minute or take forever to get back to you. This is not the case with these Sparkly Cleaning, they were prompt and extremely responsive to all my questions, before, during and after our cleaning. After we got a dog, I'd been playing with the idea of hiring someone for a while and I'm so glad that we did. It took me a while to find these guys but I would NEVER call anyone else. Their pricing is fair, their work is excellent and they're soooooo on top of their game. Our house has never looked better, and I now have my weekends back to enjoy. Totally worth the investment. read more

Matt and Crystal are great! I probably asked no less than 25 questions before selecting them for my move-out clean. My rental company had a very specific list of things that needed to be cleaned and Matt and Crystal (and their team!) handled them all. I've already passed their information on to a few friends. They're great and I'll 100% use them again. read more

My family has been very busy this summer and we are planning to have some family visit soon. I thought to surprise my wife with a professional cleaning service and I am very happy I chose sparkling cleaning service. They were very detailed on expectations and accurate with the estimate. The cleaning crew was very courteous, prompt and skilled. My house looks absolutely amazing! The job they did on the tile floor and my oven(which embarrassingly enough was pretty bad) was top notch. I will certainly use them again for future services and highly recommend them. read more

I had the opportunity to use sparkly cleaning service for about six months. I thought that the owners were friendly and responsive. The cleaners were nice and trustworthy, for the most part they did a good job. I requested non toxic cleaners and they were accommodating. Highly recommend this service. read more

The multiple services I received were very bad, they did a very poor job for such an expensive bill. I had to go back a reclean all the areas that were missed. The cleaners sprayed and wiped, which left a lot of areas in my house unclean. They never used a wet rag or brush to scrub difficult areas. This is the most fraudulent activity I have ever seen. The customer service sucks! I explained my dissatisfaction and all I got was an email pretty much reprimanding me for not alerting the company of my concerns. read more

I'm so happy with Sparkly Cleaning Service! From the initial contact for a quote to the first cleaning that I had a few days ago, Crystal from Sparkly made everything so easy. Getting in touch with her was easy and her responses were prompt and courteous. The initial (premium) cleaning I had was way beyond my expectations. All the surfaces (counters, tables, etc) were gleaming. One of our bathrooms has a mildew problem and I've spent hours on my hands and knees trying to deal with it - Sparkly made way more progress on that bathroom than I ever have. I'm very impressed with their level of service and highly recommend them. Thanks Sparkly!! read more

I am so happy with this cleaning service!! They do an amazing job and truly take the time to clean everything. I always come home so happy with the results!! I think their prices are reasonable and I will be a loyal customer! I highly recommend. read more

Highly recommend! We just started using Sparkly for biweekly cleans and are really happy. They have great customer service- very responsive and accommodating to any requests/schedule changes. Also, our house has never been cleaner! They do a very nice job. read more

I swore off hiring cleaners. The last place we used (years ago) started out great but the quality of attention to detail really declined. The one before it broke things, and glued them back together without telling us! But, crazy work schedules finally pushed me into looking for another cleaning service. I decided to give this service a try and was really impressed! But I waited until we'd used them 3 times because as I mentioned, time does tell, before posting a review. I'm happy to report that we've remained impressed. The communications from Crystal are prompt and excellent. Every person they've sent has been friendly, professional and shown careful attention to detail. Someone else mentioned the word 'responsive' and that really captures the essence of working with Sparkly. I would also add 'custom' - they will customize the cleaning to our needs and time frame. read more