I had originally talked to Frank about carburetor work on my 1981 Kawasaki Gpz550.. When I…read moredropped it off I explained that I also needed electrical work done as there were corroded wires by the battery and sometimes the bike would not start. Frank was not happy about doing electrical work but would look at it. Frank called us a couple days later very agitated and told us to get the fucking bike out of there and that he was tired of working on the piece of shit. My boyfriend explained to him that he didn't have to take the job if he didn't want to. He also said we needed 4 carburetor air intake boots as mine were old hard rubber that was not flexible enough to install. He said he was using a hair dryer to try to make them flexible. I told him to order and install the new boots. Frank explained that they would not be in until Monday or Tuesday. This was Friday. On Saturday he called and said to come pick up the bike that he had it done, again agitated. I couldn't figure out how he had it done when the parts were not to arrive until the following week so when we arrived Paul asked why he put the old ones on if new ones were on order? He answered "for next time"?? There should not be a next time! Why would I also want to pay somebody to remove and install the new ones when he had the bike apart?? But yet they were on the bill. I am not paying for something I don't have. Frank started the bike, revved it a couple times and shut it off. Paul wanted to take the bike for a ride but it would not start. Obviously the electrical was not fixed. Frank again became agitated. Paul explained he did not trust his work at this point and asked for some type of warranty . How would we know the bike runs properly?? I wanted him to write it on the work order but that he didn't want to see the bike anymore. If we didn't pay the bill he would keep the bike and see us in court. So we paid him for parts that were not put on and service we had no faith in. Also the entry on the work order, (no spark), is false. The bike has spark that's why it started. Paul pushed the bike home.

My children just got a mini bike and a four wheeler . Wasn't sure why they wouldnt work. Took it in…read moreand had Frank take it apart and find out the previous owner didn't take care of it and needed work. He fixed it in no time . He was so honest and very respectful and help me understand what the problem was and how much to fix it. Now my boys are so happy and glad to have them back . Thank u very much .

Sammy helped me out on a Saturday morning without hesitation. This was after the two heavy tow guys…read morethat I usually use and know personally, couldn't. I got off the phone with Sammy with a total confidence that he had this. And there were no surprises. The next thing I heard was a text, saying the truck was dropped at specified location. With, "enjoy the rest of your vacation" attached. Firehouse will be my go- to, from here on. Thanks again, Sammy!

I needed my Jeep worked on and the team was great. Plus Mark at the front communicated everything…read morewith me timely. Would definitely recommend this place

I took my 1998 Dodge Dakota in for service, and they were great to work with. I will certainly use…read morethem again!

Original quote was $2300. Final cost was $980. Extremely honest and fair. Skip the dealers, I…read morewill!!

This place will rip you off! Two weeks ago I got my tires switched out with old tires. $120. Today…read moreI got new tires switched and they charged me $180! I asked about price difference, they said, " we never charged you only $120". I told him I had the receipt yet and he didn't want to hear it. Not to mention they have a young punk take your vehicle for a joy ride. Came back 15 minutes later. Just a warning consumers. I told the guy I was worried something was going to be stolen. My conscience is clear now.

Franklin Automotive and Restoration is an incredibly professional and highly respected automotive…read morerepair shop located in a very nice neighborhood. The owner Bruce is an old school gear head that has kept up with the trend of newer performance vehicle. Bruce has works on several of my performance vehicles from lifted Trucks, HP SUV's and BMW M cars. His staff of technicians are highly skilled, knowledgeable and courteous. Whatever your vehicle needs are from typical recommended maintenance requirements to High HP builds to include Drivetrains, Suspension, Exhaust and Brake systems. Ethical Service centers are a rare find and FA&R is definitely the diamond in the rough.

Brian and I spent time under the car as he walked me through what was needed and not. He was fair,…read morehonest, and communicative. Work started and finished that day, after he found an affordable part. Final price was within $40 of total quoted at the beginning. I truly wish I'd taken before and after photos: the front of my car looks professional! Took extra business cards to get the word out - thanks, Richlen and Sons!

It was recommended to me that I go see Brian at the 64th location. Dont think I'll EVER go anywhere…read moreelse. Thank you for being so fast, reliable and knowledgeable. I appreciate all of you at Richlen & Sons. Thank you , Jill

General Manager is unprofessional. Dealership doesn't stand behind their vehicles. Wouldn't waste…read moreyour time here.

Came here for service on my 2020 Lincoln Corsair. Service was quite pricey but they had good…read moreavailability and a shuttle service if you don't have a ride home from dropping your car off. Good place to come for recalls or if you're in a pinch, but too expensive for typical maintenance

This place is amazing. Lawrence cares about customer service and cares about his work. He always…read morehelps with the cost if he can. I definitely recommend taking ur vehicle here and you will not be disappointed Sabrina

I've been to Ochs Auto Body on two occasions, and have been very pleased both times. Larry is quick…read moreto respond, fair, trustworthy, and does great work. I highly recommend!

They were honest and fair on the price they paid for the junk vehicle. I would use them again,…read moreThanks!

Places awesome, owners friendly very willing to help you in any way bought a used battery from him…read morestill works 2 years old needed a tire fixed, even offered to change it for me and put my spare back! I told him no because I'm bored and I needed something to do anyway but not too many places like that offer to do things like that they're just out for the buck! He also offered to buy my truck when I was ready to junk it because it was a 99 GMC Sierra and it was Rusty but it ran good and I told him when I'm ready I'll bring it to him but the place is great I recommend it and I will recommend it to anyone that needs help would a vehicle or needs parts! Thank you Burnham Auto Salvage!