I went there for repair. They were nice people. Did a bunch of work on an old bike and it rides…read morevery smoothly.

Lucky Brake does it again! My bike and other tools were accidentally shipped to our new home in TN…read moreand I needed to finish putting my road bike back together for the move. LB got my new tires and inner tube done in less than a day so I could put the bike back together again. 5-star service with a smile!!!!

Brought in an eBike that we didn't purchase there. No issues. Took time to explain their process…read moreand timeline. Super nice, super knowledgeable. Highly recommend!

Wish I could give 0 stars. Came into becky frustrated and borderline yelling at my dad because "he…read morewas repeating himself". Went in to have a hike serviced but after that interaction decided otherwise.

Great place and great service. Took my bike in for a few minor issues. They took care of me right…read moreaway, didn't charge me for little things they did and answered all of my questions about my next bike (future purchase). Will definitely make this my go-to bike shop! Shout out to Jared for taking good care of me and knowing his stuff!

I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.

5 star rating. Such a great place. So helpful, friendly & fast service. Went above and beyond to…read morefix my bike. Very fair on prices too!

I just moved near the millennium trail, and suddenly, my bike is getting a lot more useful. I…read morerealized there was an issue with one of the peddle cranks. I found RLB cycleworks and picked them because of small size, local, and high reviews. I was presently surprised when greated by Taro. Super friendly and knowledgeable. I was afraid that my bike would need to be recycled. He assured me it was worth saving. Since not really riding for a few years, it was in bad shape. He said it was one of the American made trek bikes. Got an accurate estimate and took about 5 days to replace the broken part, get new tires, and a tune-up. Like having a brand new bike.

I frequent the Prairie Duneland trail starting in Hobart because it is close to where I live…read more Trailblazers is located right where I start my walks on the path! Previously my mom had bought a bicycle here but I had never visited the store. Since I was in the need of a new bike, since my original bike was accidentally donated, I figured this was a great place to start after my mom had such a good experience. Social distancing measures are still under affect so when I stopped by only four customers were allowed in at a time. While I did have to wait a bit to be helped it was worth it for the customer service. When I mentioned what I was looking for the employee (who I believe was one of the owners) was very knowledgeable and pointed me in the right direction. Of course it is best to test drive a bike just like a car so I rode around the parking lot for a couple of laps while he explained how to shift gears and shared other information about the bike. I ended up trying two the second being the one I ended up buying! It rode similar to the first but has that retro look which I was sort of looking for. Overall the experience was amazing and I will definitely stop by again especially because I want to try one of their protein shakes.

Why Trailblazers Bike Barn Is Just Awesome A Full-Service…read moreGem with Real Heart Trailblazers Bike Barn isn't just any old bike shop--it's a full-service bicycle boutique where you can breeze in for a bike tune-up, browse new rides, or stock up on accessories. They've got everything covered: sales, maintenance, repairs, and more. Chill Factor: The Recovery Café Need a pit stop after cruising the trail? They offer health drinks, smoothies, and refreshments, plus a comfy seating area to catch your breath--or just people-watch like a pro Trailblazers Bike Barn feels like your local ride's clubhouse--only cooler, because they actually know your favorite trail.

extremely helpful and thorough. Great communication and information. couldn't have asked better…read morecustomer service than that

Great service for bringing in my Lectric ONE in for a spring tune-up and a break repair. Also…read moreordered a new e-bike an Ariel Rider Dual Kepler and had it delivered to the store for assembly and the build was top notch. This is the best e-bike shop for sales and service in the Northwest suburbs.

I brought in a scooter for a tire repair after having the scooter for several years. They replaced…read moreit with a cheap tire and charged me $100. After THREE weeks, the tire popped riding down the sidewalk. They now want to charge another $50 for replacement. Nope! Do not recommend.