I stopped by earlier today just to check out the shop and the fancy (to me) bikes. I had a very…read morenice genuine conversation with Hank. Hank is Very knowledgeable and a great guy. Overall really cool shop with tons of sweet accessories and racing bikes. Definitely worth checking out.

Huge shout out to Wheel Werks Custom Bikes in Crystal Lake. After a mega mechanical problem with a…read morewheel at last weekends' Ramble century ride, Bob at Wheel Werks lent his personal bike to one of our group members for one of the 20 mile loops so he could keep working on the damaged wheel. Bob had it fixed by the time the loop was done. This is way above and beyond SAG support at an organized bike event. If this is their customer service when they are just out volunteering time imagine how they take care of their customers...

Lucky Brake does it again! My bike and other tools were accidentally shipped to our new home in TN…read moreand I needed to finish putting my road bike back together for the move. LB got my new tires and inner tube done in less than a day so I could put the bike back together again. 5-star service with a smile!!!!

Went in, got new inner tubes. Nice people working there. They must be doing something right as they…read morewere also fairly busy and helping other people as well, but took time to put my bike together w tubes so I could ride again. Can't say anything bad at all, as all were personable and kind. I was gonna get the whole big "check-up" and was told I probably didn't need to spend that much since my bike was pretty clean, so I decided to just get the tires and ride for a while before I even got the smaller mini check. You don't get that kind of honesty often. Much appreciated, especially on a limited budget. I definitely would recommend them for bike maintena

Brought in an eBike that we didn't purchase there. No issues. Took time to explain their process…read moreand timeline. Super nice, super knowledgeable. Highly recommend!

Wish I could give 0 stars. Came into becky frustrated and borderline yelling at my dad because "he…read morewas repeating himself". Went in to have a hike serviced but after that interaction decided otherwise.

Great place and great service. Took my bike in for a few minor issues. They took care of me right…read moreaway, didn't charge me for little things they did and answered all of my questions about my next bike (future purchase). Will definitely make this my go-to bike shop! Shout out to Jared for taking good care of me and knowing his stuff!

I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.

Taro was WONDERFUL. He was kind, honest, and treated my special needs nephew as the primary…read morecustomer (which he was). He identified clearly what the bike needed and when it might need it, we never felt like he was trying to "upsell" us. He got the work done quickly and at an extremely reasonable price. I'm from Minneapolis as wish there was a Taro/RLB Cycleworks near me. Would DEFINITELY recommend! Be sure to ask for detailed directions, the shop is a little hidden.

I just moved near the millennium trail, and suddenly, my bike is getting a lot more useful. I…read morerealized there was an issue with one of the peddle cranks. I found RLB cycleworks and picked them because of small size, local, and high reviews. I was presently surprised when greated by Taro. Super friendly and knowledgeable. I was afraid that my bike would need to be recycled. He assured me it was worth saving. Since not really riding for a few years, it was in bad shape. He said it was one of the American made trek bikes. Got an accurate estimate and took about 5 days to replace the broken part, get new tires, and a tune-up. Like having a brand new bike.

Why Trailblazers Bike Barn Is Just Awesome A Full-Service…read moreGem with Real Heart Trailblazers Bike Barn isn't just any old bike shop--it's a full-service bicycle boutique where you can breeze in for a bike tune-up, browse new rides, or stock up on accessories. They've got everything covered: sales, maintenance, repairs, and more. Chill Factor: The Recovery Café Need a pit stop after cruising the trail? They offer health drinks, smoothies, and refreshments, plus a comfy seating area to catch your breath--or just people-watch like a pro Trailblazers Bike Barn feels like your local ride's clubhouse--only cooler, because they actually know your favorite trail.

We had such a great first experience with Trailblazers Bike Barn! I was looking for a local bike…read moreshop on a Sunday due to a toddler bike needing a new inner tube and training wheels. We were able to get both and have them put on all within reasonable price and time. Pam was great over the phone and even sweeter in person. Thanks for amazing service!

extremely helpful and thorough. Great communication and information. couldn't have asked better…read morecustomer service than that

I brought in a scooter for a tire repair after having the scooter for several years. They replaced…read moreit with a cheap tire and charged me $100. After THREE weeks, the tire popped riding down the sidewalk. They now want to charge another $50 for replacement. Nope! Do not recommend.

They are a mom and pop shop who care about their customers and doing a good job for them…read more I brought in my bike that had never been serviced even though it's like 20 yrs old. I was expecting more than just a worn rear tire replacement would be needed. They assured me it only needed to be cleaned, adjusted, trued, etc. I paid $130 for their tuneup, cleaning and tire replacement. I had a small issue with the brake pads rubbing a little but they fixed it right away. Great biz!

Stopped by and they fixed the gear sticking problem for $20 in 20 min! Very easy to work with them.read more

Went here 05/26 later in the day to get a loose break fixed and a clicking in my chain. Paid $35…read moreand less than 2 miles later my break completely went out on a downhill where I almost crashed. I'm not sure what they did to my bike but it was worse off. Better to go to another shop.