I wish I could leave a raving review, but the whole experience left me regretting using the…read moreservice. Esperanza ( the owner) was referred by one of her friends. When I initially reached out, Esperanza set a day she would come by to give me a quote to do just a general cleaning of my new home for a move out/move in cleaning. I then heard back from her the morning we were to meet and was told since her other client who lived in the area had canceled she no longer could come by for the quote, but could go off the square footage. I then gave her the information, but then was put into contact with her operations manager Kristin. Kristin went through everything I wanted done, as well as other services they offered. I was given a rough estimate and told a final price would be given at the time of service. She also told me to pay either venmo, zelle, or cash upon the final service. I eventually scheduled with them for a Monday at 8AM. Monday came around and the team was 15 minutes late arriving to start. Once they were ready, we went through once more what I wanted done. The bathrooms, shutters, kitchen, and ceiling fans were to be done. Kitchen appliances and were flooring were to be left for a later cleaning. I left Esperanza and her team to it and was told to be back prior to them finishing. I left and arrived back just before 11am, at that time Esperanza said they were just about finished and packing up. I was expecting to come back to a fresh smell, but didn't. I started checking the bathrooms and they seemed ok. At a glance the kitchen seemed ok and the shutters also seemed fine. The team seemed to be in a hurry, so as I'm asking for Esperanza's information for Zelle she then informed me to Venmo the money to the operations manager I initially contacted. I gave a $30 cash tip to each of her two team members, then sent the final price of $300 plus $30 tip for Esperanza. I thanked them and they were on their way. It wasn't until later that day, my husband and I were going back through and saw the kitchen and pantry had not been touched. I immediately reached out to Kristin, since she is the one who set the appointment. She said that Esperanza apologized and did not mean to miss this. The kitchen is quite large and with almost three hours, I can't see how this could be missed. You literally have to walk through the kitchen to get to parts of the house. Kristin then said Esperanza wanted to come back out and fix it, so we set the date for Saturday, the same week of the cleaning. The day they were to return I get yet another text of how another client in the area had canceled so she could refund $30 or take $30 off the next cleaning because she would no longer be coming (*insert eye roll). So I paid $300, the job wasn't done correctly the first time and instead of coming back to insure business for a "next time", cancel and only refund $30. So she got the full amount and gave back the tip. Thanks but no thanks. Moving forward with another company in the future.

I absolutely love this cleaning service! I've never really used a service before. However purchased…read morea larger home I needed the help! Esperanza & her girls do an Amazing job every time! Not only are they so detailed oriented, but are so pleasant when the come over. I will continue using this service & highly recommend them! 5 stars & more! Jen Butler

If I could give 0 starts I would. Valley Sparkle and their management are extremely unprofessional…read moreand probably the worst communicators I've ever worked with. Multiple times we've had invoicing issues, cleaners showing at our front door when we've changed our time or date or canceled because their management never communicated their schedule. Often times it takes for five emails or texts to get a response. And even worse if they had an issue with another client I know, and they tried to drag me into the situation to help them because I knew that client instead of handling it themselves. If you don't know how to run a business professionally, then you shouldn't be in business. Avoid them at all costs. Also they price per hour above the average cleaning Rate when they should be pricing based on sq/ft. If you want to see how truly unprofessional pushy and rude they are Check their response to this review on google, it just further proves my point. FYI valley sparkle your invoicing issue and dispute with a family members separate house and account has nothing to do with my personal situation and cleaning. Have some class and respect for your own business.

We used Sparkle from a recommendation and they did not disappoint! We will definitely be using them…read moreevery month! Professional, friendly, thorough I just loved their service! Graciela Sanchez and Luz Hayde were amazing! First Company I have used that exceeded my expectations! Thank you1

Very responsive and came out quick! Very happy with this service. Did a thorough job.read more

Good communication and showed up on time. Great cleaning, would recommend and use again.read more

This is one of the best cleaning experiences I have had. Setting the appointment was super easy. It…read morewas all very professionally handled. Our cleaner, Lisa, was exceptional, very thorough, very detailed. She was also very pleasant and polite. She arrived on time and got right to work. The finished product was amazing. My house was clean and smelled fresh. I will be using them regularly.

Very kind and accommodating, did everything I asked. 380$…read morefor move in cleaning and they helped me out by scrubbing grout.

We love their house cleaning. They do a great job and pay attention to the small details. Such…read morenice people and we have started a regular clearing schedule with them. Highly recommend them. We have been through a bunch of cleaners and we were consistently disappointed. But but with this cleaning service...5 STARS!!

John was very responsive and transparent with his pricing and services. He answered my billion…read morequestions to make sure that I knew exactly what the project entailed. He came out and removed nesting birds from under my solar panels, cleaned and disinfected underneath the panels, cleaned the panels themselves, and installed stainless steel mesh around the array to ensure no more birds could get under there. He was professional, on time and had very competitive pricing. I would recommend DePalmas, and will use them again for panel cleaning. And, it's hard to beat a 5-year warranty!! Thanks John!

High price for services done. Not very reliable for schedule appointments. Over charged for simple…read moregutter cleaning. Not recommended. Will not use the service again. ($399.00 for one hour of work. I should have gotten into gutter cleaning instead of the medical field.)

Clean Genie should be the go-to for all your home cleaning needs. I had been using Merry Maids for…read moreover a year and in looking to get better service and value, I gave Clean Genie a try. WOW - what a marked difference in the quality of service! My home hadn't been that squeaky clean since we moved in 5 years ago...If you are looking for efficient and thorough cleaning services at a incredibly reasonable price, look no further - Clean Genie will make all of your spotless home wishes come true!

Best company! I wouldn't hire anyone else. Corey,the owner, is honest and hard working. He shows up…read moreon time and did all the work himself, so you know you are getting the expert and not just some technician from a large company. He is very knowledgeable. On top of that, his prices are fair, so you get more than your money's worth.

I requested cleaning services for my 8 bedroom AirBnB in Arizona and I live in Oregon. Fernanda…read morewas very accommodating to the adjusting guest schedules. She sends me pictures after the service which was a nice touch, but not necessary any longer as I trust her to do a good job. The guests have repeatedly stated the house was very clean and I received a 5 star review stating it was in part due to the cleanliness of the house. Very pleased with Fernanda and her hard work!