I've always had really good service from this optician. As I've got diabetes, they always give me a…read morevery thorough eye examination and have kept me fully informed of any problems. The staff are always very friendly and my glasses are always ready on time. They've got a good choice of frames and never push you into buying the most expensive or the extras that can really push the cost of glasses right up.

While I was waiting for my check-up, the customer service assistant reviewed my prescription and…read morecalled me over to the funky high-tech equipment to take photos of my eyes. Then he used the machine that blows puffs of air into them to check for diabetes and glaucoma. In the middle of this test the optician came up behind him and told him that the machines wouldn't give any results as I was wearing contacts this should've been an obvious question as my prescription is so deep that I can't see without any lenses hrmmm apparently it was 'let's play qualified optician' day for the staff. Meanwhile, I was happy with the actual service and examination from the optician that attended to me although I made sure to skip the sales pitch after the appointment, from the psudeo assistant that did my initial 'tests'. Hopefully I'll be ok with the new prescription she provided. I have strong doubts about the healthcare system in this country and today's visit to specsavers just proved my concerns.

Specsavers saved my life today. I'm here on a business trip and my glasses broke, and they gladly…read morefound new frames for my lenses and were absolutely wonderful about it. Special shout-out to Rachelle. Thank you!

This branch of specsavers gives the whole chain a bad name, as far as I'm concerned. I used them to…read moretry and get a new pair of glasses, but despite asking several times, they failed to order the frames I wanted - although assured me each time I visited that it would have been done, just not yet. But as if staff being rude and unhelpful to customers isn't enough, it turns out that they're just as bad when dealing with specsavers headquarters. I was informed that after my last contact lense order, it took headquarters 10 days to get someone at this branch to answer a telephone call. Well, they've definitely lost my confidence, and I certainley won't be visiting them again.

My first UK eye exam. They do it differently here. Funny little glasses with individual panes…read morerather than an integrated contraption. And a less-fun color-blindness test. And no glaucoma screening. But my optometrist at Specsavers in Clapham Junction was great. And the eye exam price was incredibly competitive. The service of the rest of the staff was a bit "meh." I still haven't purchased glasses as the "up front" pricing was £90 less than the lenses my prescription requires. And that 2nd pair free offer? Yeah, doesn't include lenses. :( That and, even though I spelled it out to the gal at the register, both my first and last names were spelled wrong on my documents. Which is really ridiculous. Anyhow. I've had better. And I've had worse. I'm waiting for my trial contact lenses to arrive. Probably will go with the cheap frames I saw that I sort-of liked just to have a pair. paying nearly 4x the cost of frames to get lenses that aren't coke bottle-esque.

OK, so it's just part of a chain of opticians but the service I've received at this branch over the…read moreyears has been warm, friendly and exemplary. They have a great selection of frames and you cannot beat the value for money. I wouldn't go anywhere else for glasses.

I think it must have taken me about 3 hours to choose my new glasses, I was um-ing and ah-ing, and…read moretoo-ing and fro-ing for ages and not once did any of the staff get annoyed with me, they were helping me and giving advice, and laughing at my terrible taste, in the end I finally decided on a pair which they promised me were perfect. The actual eye test was easy and the lady explained everything she was doing, not like how I remember them from when I was a child, it was scary then. I received a phone call a couple of days later to say that my new glasses were ready, I went to collect them and the lady adjusted them so that they were as comfortable as possible. I'm really happy with the service I received, and my new glasses, and they were right, they are perfect.

A great selection of frames from standard to designer at better prices than the other high street…read moreOpticians. Friendly service from knowledgable staff and a conveniently located store in Woodley makes things easy. The contact lens section offers great value daily and monthly disposable lenses with all the support you need.

Popped in here on the off chance of speaking to someone about a concern with my eye. With a warm…read morefriendly welcome, I was able to get great information and advice on the spot without an appointment or being asked to come back. I didn't feel like I was being rushed and time and patience was given. Came back, following such a pleasant first experience, to have my eyes tested. This again was done on the spot (although you can, of course make appointments) with a through examination and questioning about my sight. Any 'silly' questions I had were answered. Optician was friendly and able to break down any clinical terms in layman's to be fully understood. Advice given but not pushed on you and felt no obligation to purchase anything further. Whilst they may not have your usual high street designer frames, they have a good selection of designer frames to select from. Of course, they are also happy to put their lenses in frames you may have already. Having gone through a comprehensive review of my eyesight I got a couple of new pairs of prescription glasses. I feel like I am living in a HD world now in comparison to what I had before. Thank you!

My 13-year-old son's glasses broke while we were traveling. Having a glasses emergency on a Friday…read morenight in a foreign country isn't fun, and we were concerned that we wouldn't be able to find an optometrist open on Saturdays. Lucky for us, CrossEyes has Saturday hours and I was able to drop by without an appointment. We received fantastic service from Panos, the owner, and Astrid. They were friendly and helpful and repaired the glasses in less than 3 minutes. My son's vision is 20/100 without glasses, so they saved our vacation by basically restoring his sight! I highly recommend this shop for their skill and willingness to accommodate.