Friendly well informed owner who has many items in stock but if not in store, item can be ordered…read moreand received the next day. Merchandise is best quality at very competitive pricing .

From the owner: Medical Supplies and Home Healthcare Products.read more

Needed crutches in a pinch. Great service & price! Measured them and gave good advice. Would come…read moreback if I need any other medical supplies.

Worst medical supply store I have ever experienced. I found them not so transparent in…read moretransactions. After purchasing a medical item, they refused to provide a formal invoice/receipt to me showing the total cost, so that I could claim from my private insurance company. I will stay away from this outfit.

Tip: This place does curved stairlifts with quality and precision…read more In late July, my mom broke her right arm. It happened on the staircase at my parents' home. Since then, she has been apprehensive using said staircase. I don't blame her, despite making an impressive recovery. We got an occupational therapist (OT) assigned to us. She visited my parents' place and suggested getting a stairlift. She said that the March of Dimes (MoD) had a home and vehicle modification program. You had to get a stairlift estimate and fill out a form. She gave me a list of vendors. It was for everything from walking canes to stairlifts. I had to sift through it to find maybe five stairlift vendors. I contacted all five to see who would reply. The first one was Mobility 101. This location in Pickering serves eastern Ontario. James called me. He is a mobility consultant who filled me in on the MoD process. Our OT never said who would fill out the application. With his expertise, he said that she would the one and I'd simply forward his estimate with photos to her. We arranged for a time and date for him to come over to my parents' place to take a look at the curved staircase. It's more money and complex to have a stairlift for a curved one. What was great about James was his sending me his bio with a photo before his visit. It was a nice touch. He came over. He was friendly and knowledgeable. He looked at the staircase, and let us know how much it would be and what options we had. He managed to get the estimate down to $16,000. Stairlifts aren't cheap! He took photos and provided more details about Mobility 101. I sent his estimate and photos to the OT. That's when she sent me the income limits. I wish that I had them earlier. Both my parents are retired, but their income exceeds the MoD's limit to be eligible for stairlift funding. I was bummed out. My parents were okay shelling out for the stairlift. Our OT said that we should apply for the Home Accessibility Tax Credit when my parents do their 2025 income tax return. They may be able to get some money back. James made an appointment to get Matt, the owner, to come over to photo-survey the staircase. I also got Matt's bio from James. James came over with his gear. He has an application, a scanner, and a laptop that captures staircase measurements based on markers that he places on the staircase. Sadly, when he booted up his laptop, it was dead. The battery had drained and he didn't bring his charger with him. Bummer. It was a Friday. We rescheduled for Monday. He said 1:30 pm. It turned out that his appointment before ours had ended early. He called me to say that he'd show up almost an hour earlier. He did have a fully charged laptop and let me observe his scanning process. I liked that he let me see the entire process. This appointment required paying 50% of the stairlift. After its installation, the other 50% of the payment was needed. Technology is interesting. Getting measurements through scanning markers was cool. Getting my dad to make these two payments through the app on my phone was another. We got it done! James had extremely accurate estimates on when things would be done. My dad is super anxious about dates and seemed to want everything now. Matt had buffers in place. He said that he'd send me the final measurements of the stairlift after engineers vetted it. Once we approved them, he'd move the stairlift into production, which would take between two to three weeks. It only took a week to complete! I got a call last Friday to set up installation for Tuesday at 10 am. I let the person on the other end (I forget his name) that I had a dental appointment that typically ends at 10 am. I asked if we could do 10:30 am. Yes! I got an estimate of four hours to install and train us on how to use the stairlift. It was much appreciated. It allowed plenty of time to remove the railing on the wall where the stairlift track would be installed. Matt and Larry were the two installers. They were careful to lay down mats on the hardwood floor with their tools and parts. They worked diligently to get the stairlift installed. They consulted with us on a few details, such as where the charging station would be (ground floor) and more. Larry did the training. He was thorough with the demo, which included my taking the stairlift up and down. It felt like a relaxed amusement park ride. It was smooth. He works part-time as a tradesman. It explains why I didn't get his bio. I got it verbally, which I liked. If you need a stairlift, I'd highly recommend 101 Mobility in Pickering. They care and are competent. The stairlift has been great so far with helping my mom move between two floors with ease and without any apprehension. (449)

From the owner: With our array of quality mobility and accessibility products for residential and commercial use,…read morewe have a solution to suit your unique needs. From wheelchair ramps to platform lifts, patient lifts and beyond, the area's residents know they can count on 101 Mobility to provide honest advice, quality products, and reliable support. Contact us today to speak with an expert or schedule a free consultation with one of our Mobility Consultants. We look forward to meeting you!

a number of times called a few days before needing my pack to give them time to have it ready for…read morethe saturday when my daughter would pick it up. I would receive notice that the prescription was ready for pick up for whatever reason it would not be ready causing a 2nd visit. It happened again last week and the manager said he would have it delivered on the monday......did not happen. This week I changed locations. Hopefully they will be more efficient.

I honestly don't know where to begin with this pharmacy's dispensary. It takes an incredibly long…read moretime to get prescriptions filled, and even when I receive a text notification saying my order is "ready for pickup," it never actually is. Instead, I end up waiting another 15-30 minutes because "we got busy" or "it's taking longer than usual." If it isn't ready, don't send the notification. One thing I've consistently noticed: when the Asian pharmacist is on duty, everything runs smoothly. When they're not, it becomes completely disorganized, and there's no clear sense of when prescriptions will actually be ready. Over the past month, every single visit has been the same story. When I raised this directly with a pharmacist, the only explanation I got was, "It's a system thing," which doesn't address the ongoing issues. While I understand the need for accuracy and safety, the process here feels inefficient and inconsistently managed. I'm clearly not the only one experiencing these delays, everyone waiting in line ends up dealing with the same confusion, whether it's due to understaffing, poor training, or lack of workflow management. If a manager is reading this, I sincerely hope you review how this dispensary operates and take steps to improve the experience for your customers. As of today, this was the final straw. I'll be taking my business elsewhere.

I have been to this store twice in my life. The first time was over a decade ago when it was called…read moreShoppers Home Health Care. Some Shoppers Drug Mart (SDM) stores have a home health care store that is separate from the drugstore and is often next door. It appears that these home health care stores have been rebranded and are known as Wellwise by SDM. After my doctor's appointment, I was in need of a wrist spica splint for my slightly swollen wrist and irritated thumb. My go-to drugstore did not carry it. I visited the SDM at highway 7 and Warden. I got a helpful pharmacist who said that he only had a finger splint. He recommended visiting this Wellwise store. He pointed me into the right direction. The store is two doors down from SDM, which is next to T&T. On a Saturday, the parking lot is super busy with folks who cannot back out of parking spots to survive. After seeing a woman take her sweet time backing out and leaving in front of me, I swooped into a spot closer to CIBC and walked over to Wellwise. I saw the splints at the back of the store. Never having worn one, I had no idea which one I needed. I lined up at the front and a female staff member was great helping me out. She recommended the longer wrist-thumb splint. She gave me a medium to try. It fit, but I needed something larger. The one that I settled for is black with red trim, which reminds me of my high school colours. The other one that didn't come in a large was all black. I tried the former on and it was comfortable considering how crazy it appeared. It looks like a mini straitjacket. I had a prescription, so the woman took some time to create an official receipt for me for my claim. She was great. My local pharmacy gave me a photocopy of my prescription, which was faint. I helped the woman with my address and phone number, as they were difficult to read on the prescription. This woman was thorough. She wanted to make sure that spica splint on the prescription was okay for the splint model that I was about to purchase. She checked with her colleague and it was all good. Yay! I paid with a debit card. There is no tax on this type of splint. You can also use your PC Optimum card here to get points. Bonus! I thanked this woman for all her help. I walked out with my new splint in its box. I am probably different when it comes to looking forward to wearing a splint. I simply wanted some relief and help. I got to my car and immediately put it on. I've had it for almost a day now. It's comfortable to wear. I drove fine with it on. I do need to adjust how I type, which keeps my left thumb off the spacebar. I like it. I slept well in it. I also feel like I have superpowers with it on, but I don't! I had excellent help getting a wrist-thumb splint. I got great care and customer service. I also learned so much about splints. It was quite the crash course to find one that suited my ailment. I hope that I don't need to return to this store, but know that you are in good hands if you do need something here. (202)

The service at this store was above & beyond what you would normally expect! The staff were very…read morefriendly and very helpful. I love purple and they managed to hunt down a purple walker for me!! I didn't even ask them to do it. They just did it to be extra nice which I really appreciated!! Thank you all again!!

Great for product rentals post surgery Amazing customer…read moreservice Knowledgeable staff I was released from the hospital after having a fractured ankle repaired. Durham Medical assisted me with all of my home care needs to ensure I could manage the recovery post op.

Durham Medical staff are very helpful kind and thoughtful I…read morehad a great experience dealing with Sean Rauseo and Denyce - and am grateful They are compassionate and caring and took care of my mum's needs professionally

Very friendly and helpful staff! Have a variety of devices for aiding the infirm such as shower…read moreaccessories and walking sticks. Plus as a bonus you get reward points for all purchases.

Hi. Just wanted to say that i have been to 2 other health care locations that are in Oshawa and the…read moreservice was terrible. I decided to try Shoppers and was very impressed with the service. My mother required a walker, and when I went into the store, I was greeted with friendly staff. I was given all the information that I needed and did not feel pressured into purchasing right away. I was offered a rental walker until I decided to buy one. I would easily recommend this store to anyone who requires medical supplies.

Excellent service and large selection of medical items if you don't see it they can order for youread more

From the owner: At Courtice Home Health Care, we make it easy for families, caregivers, and healthcare…read moreprofessionals across Durham Region to access the medical supplies and equipment they need — when they need them. We carry a wide range of high-quality medical and home health products such as mobility aids, wound care supplies, daily living aids, bathroom safety equipment, braces and supports, and much more. Whether you're recovering at home, managing a chronic condition, or supporting a loved one we have the right products to help. Based in Courtice and proudly serving Clarington, Oshawa, Whitby, Bowmanville, and surrounding Durham Region communities, we combine the convenience of a local business with the product range you'd expect from a national supplier. What makes us different? We're locally owned, community-focused, and genuinely invested in the wellbeing of every customer who walks through our door. No big-box impersonal experience — just knowledgeable, friendly service from people who actually care. We also work closely with healthcare providers and discharge planners to ensure patients transition from hospital to home with everything they need.