I was contemplating on writing this review, because of the fact that my son is not enrolled in…read moreservices at this facility. However, my interaction with their administrative staff this morning left me wondering how many other parents/families experience the same interaction I had. I hate to leave businesses these type of reviews, but here my experience goes! I placed my son on the wait list several months ago after reading all of the wonderful Yelp reviews and this being so close to home. As we all know, there is such a high demand for speech services, so I was extremely glad that I was able to even place him on their wait list. Well, today I received a call from their facility. I was given the option of enrolling my son into two sessions (Thursday in the afternoon and Friday at 8am). I do understand that I selected the open availability selection, but seriously, 8am? That's the time I start work. Anyway, I didn't mention that to the admin lady. I asked her if I can give her a call back in five minutes. She proceeds to tell me, "I mean, I'm going down the list of parents who stated they have an open availability spot, so you can call me back, but this is a first come first serve type of spot." Or whatever she said at the end. Then she stated, "Open availability means you can come at anytime." Now, this irritated me because why would you try to be condescending? I also needed to consult the time with my husband given we work two different schedules and needing to confirm Friday at 8am would work for him. I would've also had to notify my supervisor who is extremely supportive. But, after she stated that I gave an attitude back and told her to remove my son from the waitlist then I hung up. I'm very disappointed given I felt this could've worked if she would've allowed me to confirm scheduling with 1. My husband and 2. My employer, however there wasn't much grace there which resulted in how the conversation ended. I hope your experience is better than mine! Good luck to all the parents trying to enroll their children in services.

Fantastic group of therapists, one on one care with your child. My wife and I have been very…read morepleased with the results and progress our son has made with this program. I highly recommend it to anyone who has a child with developmental delays.

Karina is an AMAZING speech-language pathologist! She worked with my 7.5 year old daughter for…read morealmost a year and was a knowledgable encouragement every step of the way! My daughter has now graduated from Karina's speech program and has a solid handle on her R sounds! I really appreciated Karina's willingness to go above and beyond by researching options and connecting our family with additional resources to help my daughter with her migraine challenges that are associated with her speech struggles. I also appreciate Karina's flexibility in meeting with us via ZOOM! I cannot recommend Karina enough for anyone looking for a speech-language pathologist! Thank you, Karina, for all of your help in my daughter's speech therapy journey!

Karina entered our lives at one of the most vulnerable times as parents. Our son was 2 years old…read moreand talked a few words. As soon as he started services with her, we noticed the rapid change in his speech. She gave us so many helpful tips with how to help him annunciate phonic sounds, words, and just overall how to meet him at his speech level. They worked very well together and he always looked forward to his sessions with her. It's so nice to be able to have our children learn through play. That's exactly what Karina did - meet him where he was at and initiated play. We did try the in-office speech prior to meeting Karina and that did not go so well. Luckily, we were able to get services with her. She cares so much about every child she works with. She is also a great advocate and gave us and his teachers tools to utilize while in the classroom. Our son has come a VERY long way from when he first started with her. He is now able to engage in conversations, finish his sections (3-4 sentences) and has slowed down A LOT. Thank you, Karina for ALL of the work you've helped us with. We are so grateful for you!

We had a wonderful experience with Susan. She is extremely knowledgeable and skilled at what she…read moredoes. Thanks to her expertise, my daughter's frontal lisp has been completely corrected. The progress was amazing, and we're so grateful for the dedication she showed throughout the process. Not only is she an excellent speech pathologist, she genuinely cares about both the children and the families she works with. I highly recommend her to any family looking for an exceptional speech therapist!

Susan Kasdorf is an extremely knowledgeable SLP. Her evaluations were thorough and her approach was…read morevery effective. We saw real progress thanks to her expertise.

I am extremely disappointed with how this therapy facility handled a situation that was completely…read moreoutside of my control. I had to cancel my appointment approximately an hour and a half before the scheduled session because I received a call from my son's school informing me that he was not feeling well and needed to be picked up immediately. As any parent knows, illnesses and emergencies do not happen on a schedule. Children can become sick at any time, and sometimes there is simply no way to provide additional notice. Despite explaining the situation, I was still charged a $50 cancellation fee. When I spoke with the bookkeeper, Gladys, there was no willingness to consider the circumstances or show any flexibility. I was told that the fee could not be waived or reimbursed, regardless of the reason. What makes this especially disappointing is that this is a facility that works with children, including autistic children. Families caring for children with special needs often face unexpected challenges, illnesses, sensory overload, and meltdowns that cannot always be predicted within a strict cancellation window. I would expect a therapy center serving these families to show more understanding and compassion. Unfortunately, this experience left me feeling like the policy mattered more than the well-being of the children and families they serve. Rather than feeling supported, I felt like just another number being charged a fee. As a result, today was my last session with this facility. I will be taking my business elsewhere to a therapy provider that values families, understands real-life circumstances, and prioritizes children over profits. I hope management takes the time to reconsider how situations involving sick children and family emergencies are handled in the future.

My nephew is in the Progressive Steps Program, and it has been an amazing experience for our…read morefamily. The program provides therapy for child development, including OT and speech therapy, and it has truly helped my nephew so much. When he first started the program, he didn't speak a single word. Now he is talking a lot more and is able to express himself, which has been incredible to see. The progress he has made shows how much care and effort the team puts into helping every child grow and develop. We also attend a group class once a week, and it's wonderful. It's a great opportunity for the kids to interact, learn together, and continue building their skills in a supportive environment. The teachers, Stephanie and Justin, are the best. They are patient, kind, and truly dedicated to helping the children succeed. I honestly love all the teachers there -- they create such a warm and positive place for the kids. I highly recommend the Progressive Steps Program to any family with children who may be experiencing developmental delays. It's a truly special place that helps children find their voice and reach their potential.

My son does Child Development with Maddie, and he ABSOLUTELY LOVES her! He gets so excited to see…read moreher pull up to our house for our sessions! She is very knowledgeable about Child Development and helping me understand my son's needs. Her supervisor Michelle is also amazing. I'm sad that soon our services with Maddie will come to an end when he turns 3.

You know that feeling when reinforcements finally arrive when everything was going bad to worse,…read morelike how in the movie Endgame, the Avengers finally all arrive in different portals to fight Thanos. Well that's the type of impact Maria had on our family. Things were just going downhill for us, we were so new to concepts and acronyms like PT/OT/IEP/ABA, Regional Center rules and lingos, diagnosis, provisional, insurance, deductibles, etc. Our son needed help, we needed guidance and support and we literally had nothing and no one that could help. Then we found Maria. She listened to the entire story of what my son was going through, and Maria was sincerely and attentively listening. Not halfheartedly, but genuinely listening and asking questions with me for couple days, even before I decided to hire her! She was so attentive to my concerns that it felt like I was talking to my best friend, or my sister about our concerns. Maria is very much passionate about being an ABA therapists and truly wants to help those that need ABA services. I can see the genuine dedication in her work, in her words and in her positive vision of the goals our son will meet. She is such an amazing person and anyone who is need of help will be lucky to have her. Maria is truly a gifted, compassionate and brilliant human being. I will always be so grateful to her.

If you're looking for ABA this is your place. Maria has been working with My daughter who is…read moreautistic for 3 years now. We are endlessly grateful for the impact shes had on our child's life. Her patience, compassion, and dedication have helped her grow in emotional strength and better behavior. She uses unique skills to help your child through play and exciting activities ! I appreciate the therapy being done at home and also the one on one parent training . The progress my daughter has made while working with maria has been life-changing for our entire family. Forever grateful

My son is seeing Miss Fanta for speech therapy. She's excellent. She's so focused and I've seen so…read moremuch progress. She gives us stuff to practice between sessions which is so helpful. My son enjoys going and feels very comfortable with her.

As the grandparent and part-time caretaker of my 6 year old grandson who is on the spectrum and is…read more"high functioning," I want to highly recommend Newhall, California's ABC Inc. program which has been a life-saver for my daughter, son-in-law, my husband, myself, and, of course, our little grandson for the past two years. At age 4, he spent his Pre-K year in the 40hour/week ABC Inc program that we were fortunate to have my daughter's insurance cover the majority of the cost. From day one, he loved attending everyday and never complained about participation in all the 1:1 and group activities with his Behavioral Technicians. He not only benefitted from the individually-designed behavioral ABA approach of ABC Inc but all four of us adults met monthly for two hour training sessions led by Laura Bourgeois, the Board Certified Behavior Analyst BCBA Supervisor, who helped us learn and practice behavioral strategies designed to meet the very specific needs of our grandson. She also reviewed his progress at each meeting since the last one. Part of the program is a "mock school," which helps the kids learn to prepare for Kindergarten. After his first year at ABC, Inc. he was ready to attend a mainstream public school Kindergarten class. His second year at ABC, Inc consisted of a part-time ABA after school program (daily 2-4:30pm) which was a continuation of his previous year's program with the additional focus of teaching strategies for success in public kindergarten. As part-time caretakers, my husband and I (along with our grandson's parents) benefitted from the insights of the BCBA Supervisor (Laura) and were able to discuss our personal concerns in a safe and supportive environment. After two years we have seen our grandson make great strides in his social and communication skills. At the end of the second year, Laura acquainted us with local community support services and resources we could tap into so that his growth can continue as he moves into a summer program, First grade, and beyond. As another reviewer noted, this program's staff are honest, caring and knowledgeable about ABA practice and armed us with the skills we need to continue to help him meet his evolving behavioral goals.

I would be cautious of this place. I had one the most off-putting, cold interview experiences I…read morehave ever had with this company. I was asked if I would be "willing to assimilate" to their way of doing things. It made me scared for the kids who receive services here.