We've used them in the past. They're pricey. When we needed a new heat pump, they only offered one…read morebrand. They made an inspection but never followed up with an estimate. How would you like losing your heat if you had to depend on them?

My AC was not blowing cold . B&B said I needed a fan on my outside unit . Tech did move the fan but…read morehe said it was tight. I asked him to check the capacitor, which starts the fan . He said again, the fan was bad and did not check the capacitor. He said , he would order a fan and would take 2-3 days to arrive and Cost would be $390 plus , the $65 service call . I had another company come out and they said capacitor was bad and it's a $25 part !! And they charged me $50 to fix it ! B&B total cost was going to be $455 and I was going to have to purchase a Window A/C unit to get by since it was 90 degrees . I called B&B and asked for a refund for the $65 service call as they misdiagnosed (explained to secretary and she call tech). They said someone must have oiled to get the fan to work and would not refund ! No one oiled fan . The guy simply changed capacitor, I was standing there!! Be real careful with these folks and certainly get a second estimate.

Super quick turnaround between requesting service and appointment. Ricky was knowledgeable and…read morepersonable. He resolved our kitchen faucet leak issue quickly and efficiently. We highly recommend and will recommend to friends.

Ricky was awesome! He was able to provide a flat price for services (no chance for upsell/price…read morechanges) worked with our availability (came in the evening after work) and did great work!

After finding Tri-County Plumbing, Heating & Air Conditioning through a quick Google search, I…read morereached out around 4 pm on a Thursday regarding a problem with my tub. Although I couldn't reach anyone right away, I left a message and received a call back within 30 minutes. I spoke with the owner, who reassured me that someone would be out the next day. True to their word, a representative arrived promptly around 9 am the following morning and got right to work. Within 90 minutes, my tub issue was resolved, and he took the time to walk me through the steps he'd taken to fix it. I really appreciated the quick response and efficient service from Tri-County Plumbing, Heating & Air Conditioning, and I'll definitely reach out to them for any future plumbing needs!

Wow! We had a couple of plumbing issues and Bill and Josh came out and quoted and scheduled time…read more They arrived on time and did a great professional job at a super cost. We are already looking at other projects and they will be the first call we make! Highly recommend them!!!

I cannot recommend Davis #173-5933 from Roto-Rooter highly enough…read more From my very first conversation with him through the completion of the job, Davis was the epitome of professionalism. He was honest, knowledgeable, communicative, and transparent every step of the way. As an out-of-state property owner, I especially appreciated how he kept me informed throughout the process, explained what needed to be done and why, and never pressured me into unnecessary work. After dealing with two other companies whose service left much to be desired, working with Davis was a breath of fresh air. He restored my confidence that there are still contractors who value integrity and customer service, unlike Service Experts and Integrity Plumbing & Drain. He completed the installation promptly, kept his word, and ensured my tenant had hot water restored as quickly as possible. If you're looking for a plumber you can trust, ask for Davis at Roto-Rooter. His professionalism, honesty, and commitment to doing the job right are exactly what every homeowner hopes to find. Thank you, Davis, for turning a stressful situation into a positive experience. The Roto-Rooter representative who took my call and connected me with Davis was fantastic as well. Finally, the value, quality, timeliness, timer service, and professionalism far outpaced Service Experts and Integrity Plumbing & Drain.

My tub broke. The water wouldn't turn off. I needed help from someone who knew what they are doing…read morein order to get it repaired. They were super responsive. The guy knew his stuff. Was able to get things going in no time. Price was reasonable. Next time I will just start with them.

Teenagers. Right after having a discussion about courtesy flushing when you have a monster dump, my…read moregranddaughter did just that and followed that by using an inordant amount of TP. Sigh. Her mom broke the news to me. I told them to put the seat down so I didn't even have to see it. I put in a work order and wondered how long it would take to get it fixed. Shudder. Within an hour there was a knock on the door and a very pleasant man told me not to worry and he would fix it up. And he did, taking his bucket and plunger and left. I was so happy I didn't have to deal with that mess. Life is good.

Pay Full Price, Get a Partial Fix -- Repeat as Needed…read more This company managed to turn a straightforward plumbing leak into an expensive lesson in what happens when accountability is optional. We initially called them for a leak and were charged $769.39 just to assess the issue, followed by $7,098 for new pipes. Shortly after this "repair," the leak returned. When we called them back, they charged another $899, only to then tell us the problem was allegedly where our pipes connect to the county's system--work they are not licensed to perform. The county came out three separate times and confirmed the issue was not on their end. We then hired a second contractor, who immediately identified the real problem: the original job was simply not completed. He also stated--without hesitation--that he would be shocked if this company refunded even a dollar. When we asked why they would bid on a job they were not licensed to fully complete, their answer was astonishingly casual: they "didn't think it would be an issue." According to them, they fulfilled the contract because they "fixed the leak they could see." That explanation alone should alarm any potential customer. I later spoke with a supervisor who repeatedly deflected responsibility by asking, "How were we supposed to anticipate what we couldn't see?" That is not a defense--it is an admission. As a consumer, I do not hire a professional to fix only the visible portion of a problem. I hire them to fix the problem. No solutions were offered. No accountability was taken. Only excuses and a clear attempt to redefine failure as acceptable performance. Be warned: this company appears to complete just enough of a job to justify billing, then treats the remaining work as a series of costly "separate issues." You will be left paying thousands while being told no one is at fault. This was an expensive lesson learned the hard way. Save yourself the frustration, the time, and the money. Find literally anyone else.