Return window closed before my item even shipped out? Makes tons of sense! I ordered a costume on 10/22. I paid for expedited shipping to be delivered by 10/26.. It did not arrive until 10/30, 4 days after it was supposed to for expedited shipping. I also can't return it because the return window was closed before it arrived. Customer service was terrible. No refund, as their return window has already closed. BEFORE my order was even shipped out. Amazing. read more