Cory stefanyshen and his twin sister Nolan were a great help when picking out my underwear today…read more neither of them hesitated to lend a hand in picking them and trying them on, I'm going back next week for new underwear :)

Emma helped me at the front desk with no issues and with ease…read more I got an Under Armour pair of shoes that was on display for $109.99 (or something similar), and was given a discount for the holidays! Thank you Emma - Dylan

Winter wear shopping today!…read more Found everything at Sport Chek. Excellent quality winter wear, Lots of jackets for adults and kids. From dressy (but dressy sporty) to very sporty, and almost an overwhelming selection of mittens, gloves, hats, toques, and neck warmers/face shields. I found a GORGEOUS pair of mitts, but they were a little pricey -- $99, so out of my league. ;) They were ski gloves, so if I was a skier I could probably find a way to justify the expense..but I chose my second fave mitts which were about $35. If you know Sport Chek, you'll know they provide gear and clothing for just about every sport. I love the selection, the brand names and the fantastic customer service. Sales staff are knowledgeable and enthusiastic about the store and its merchandise.

On Feb 24, 2020, I bought an ION X auger for just under $800 - it is a significant purchase. The…read morestore registered the auger for a 3-year warranty. I first used this auger on Mar 2, 2020. I drilled 7 holes on that day with no issue. I went fishing again the next day, and on my 3rd hole, the auger stopped working after drilling only 12" down. The light came on, but the auger blade would not turn in either direction. On the ice, I called ION Support, who gave me two options to try and get the auger working, but neither one worked. I explained to them I had just bought the auger at The Fishin' Hole for this fishing trip, and they told me to go back to the store and either return it for another ION X or upgrade to a ION G2. I fully expected the store to offer one of these two options. On Mar 6, I brought the auger, battery and charger back to the store. I explained what happened, and asked for a replacement, or money back so I could order a G2, since I wasn't sure if this was an issue with the ION X or just the unit I had. There, Todd Braga, in front of a number of customers, told me he was willing to do nothing, since the unit was "used". I repeated his message, in a slightly louder tone, and he held fast. We argued for 20-30 minutes, before one of the staff offered to swap out the power head with the floor model. At that, Todd, complained that he'd have to amend the ION warranty for the new head, and ordered his staff to do nothing until he returned with the Warranty paperwork. Despite that, the staff member swapped out the head for me and took away the non-working one. Todd returned, berated his staff for doing that, but proceeded to change the warranty information, collecting the new serial number of the powerhead. He then left the cash register area. The two staff that helped me with the final paperwork apologized profusely for Todd's behavior. A couple of customers came up to me, saying they had been looking at these augers, but would deal with a different store. I told them I thought that would probably be a good idea. Todd came back to the front of the store, and told me he didn't want to see that auger again, and if I had more issues with it, to take to a service centre for repair. I told him that a failure this early into the ownership, should be addressed by the store, as per the direction given by ION Support. Todd felt ION Support was incorrect in their direction - he felt the store's responsibility ends once the customer leaves the store with the product. As of now, I have a new powerhead that I confirmed to drive the auger blade before I left the store, with a 3 year warranty, DESPITE TODD, rather than BECAUSE OF TODD. The staff I dealt with that day were excellent; Todd's reaction was poor. Reviews at the Regent store show multiple complaints about poor customer service from this same manager, which is where I obtained your contact information. Please address this ongoing issue...the guy's a complete jerk - he's driving away repeat customers. I came in with a reasonable customer request, and was met with an unreasonable response.

From the owner: Experience The…read moreFishin' Hole has been serving anglers in Western Canada since 1975 and operates 5 retail locations in Alberta, Saskatchewan and Manitoba - Canada. Our head office and distribution centre for wholesale, mail order & website sales is located at 11829 - 154 Street in Edmonton. We are proud to offer expertise and competitive fishing products in the International Market. Focus The Fishin' Hole specializes exclusively in marketing sportfishing tackle and related equipment and supplies. This narrow focus allows us to follow all the latest trends, techniques and product innovations. We can, therefore, offer accurate and current information, as well as suggestions on appropriate products and techniques for any fishing situation. Corporate Philosophy The Fishin' Hole is committed to providing the best possible service to our customers and is proud of the reputation we have gained over the past 25 years. The management and staff share a strong commitment to community involvement and are extremely active in educating and promoting participation in the sport of fishing. We feel it is a part of our responsibility to our customers and the industry to not only teach people to fish but to encourage practices that will protect the long term health of our fisheries. Service Staff at The Fishin' Hole are enthusiastic anglers themselves and have a great deal of input into the product selection and services offered by the company.

I was going to trade in my Rawlings Pro Preferred Pitchers Mitt (2013 Model). Barley even broken…read morein, just enough close. There some one small scuff on the top of the index finger right beside the Web probably because the glove wasn't conditioned when I was on the shelf in the store. (they probably didn't even notice that, because of how clueless they were) . But that was the on scuff on it. You want to know what they afford me 12$. For a almost brand new top of the line Glove. Ya you know Kris Bryant is obviously gonna use a 12$ right and Kevin Pillar uses a heart of the hide (which has lower quality leather) would a 10$ Glove am I right. They also marked it down as a "Rawlings Gold Glove" probably referring to the "Gold Glove Co." on the pinky finger. Even if "Pro Preferred" was stamped right on the palm. When watching they barley looked for quality. One guy just had the glove on his hand talking and smiling. Because that's how you determine quality. And why would put your hand in non broken in Glove not even knowing if I would trade it in. Who knows maybe they thought I didn't know what I was taking about so they tried to rip me off. But who knows.

They've given me fair prices for my kids' used skates. Decent service,too. I appreciate the skate…read moresharpening service.

Bought a jersey from Champion Threads and it was obviously fake compared to authentic versions…read more After messaging them about it, they stopped responding completely and acted disrespectful instead of trying to fix the situation. The whole business feels shady. They have no problem taking your money, but the second there's an issue, customer service disappears. If you're selling authentic items, you shouldn't have to avoid basic questions or ignore customers once you get called out. Would not recommend buying from them unless you're willing to risk getting misrepresented products and zero accountability afterward.

From the owner: Premium Vintage & Legit Sport Jerseys From Basketball, Baseball, Hockey & Football! Located In The…read moreHeart Of The Exchange