I would give ZERO stars if available!!!!! Ordered a gun, added to cart, paid for it, showed me expected pick up date. Got email saying order was cancelled due to insufficient inventory, YET they still have them available in Alaska. BREAKING NEWS: UPS and others ship World Wide. The "nice customer support person" told me I could go to Alaska to get it? WOW is all I have to say. I get that it was a clearance sale product, but if you advertise it, allow customer to purchase it, pay for it, you expect it to be shipped!!! read more

This store is the worst. I ordered a gun. They did not have it ready to pick up when advertised, then when I finally did get there to pick it up they said they had cancelled my order and refunded me without notice. I also never saw a refund. Wasted my time and I still haven't gotten my money back. AVOID. Full story follows... Ordered a gun on August 17th. I live 2.5 hours' drive away from the store. Estimated pickup was August 25. I had a trip to Anchorage planned for early September so it seemed like that was fine. August 25th came and went with no update. On the 28th I contacted customer support and they said the gun had arrived but wasn't ready to be picked up yet. My trip to Anchorage came and went. While there I stopped by the store but they said I couldn't pick it up yet... OK... Fine. I don't know when I'll be back to Anchorage, but whatever. Finally I got a notice on September 4th (11 days later than advertised) that my gun was ready for pickup. Well now I couldn't get to Anchorage for a bit. Should be fine right? They delayed me so they should be able to handle a delay from my end. I can't make it to Anchorage on the regular. I went to Anchorage today October 4th, to finally get my gun. I had multiple emails (the last from September 29th) saying my gun was ready for pickup. I go into the store and they couldn't find it. Then they told me that the order had automatically been cancelled because I didn't pick it up in time. They said I should have been automatically refunded. I hadn't. I also hadn't received any notice about this. I got a little heated and they threatened to kick me out of the store. Fine. I calmed down. I asked if the gun was there today. They said it was. I asked if I could buy it at the same price that I ordered it for (I ordered it on sale). They said they could not honor that. I walked out. I just got home from Anchorage and I double-checked my credit card and I still have not received a refund. They will be getting a charge-back from me as they have essentially ROBBED me at this point beyond wasting my time and being completely unhelpful in any way whatsoever. THIS STORE HAS THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED AND I WILL NEVER SHOP HERE AGAIN. read more

It'll do - they got a good selection of stuff but take a gander at this one... no tide books. The flimsy outdoor wear is there but the tide books simply are not. That may fly fish with the boujee fancy pants that just want to sit at their campsite but I'm trying to do some things. Pay whoever you need to in order to bring the tide books back - or don't bother. read more

Memorial day weekend. My smoker pellets were pretty humid from hanging outside all winter. My bad. Sportsman warehouse has piles and piles of various wood and brand pellets. Right inside the front door Fast fast fast. Checkout guy a little unempathetic. Then again. He is working the weekend.... Poor guy. read more

We don't get to Sportsman's Warehouse all that often, since we do get to south Anchorage very often, but when we do, it's generally a pleasant experience. Most recently, we went in looking for a very specific item, which with it being a food preservation item, we headed straight over to the food equipment... up and down the aisles, slicers, grills, smokers and such, no freeze dryers to be found; however, the app says there are a few in stock. We spoke to a helpful gentleman and he walked us right over to them... oddly in the middle of the store, away from all things food/preserving. Weird placement. He was quick to get someone to bring a pallet jack to grab it and take it to the back loading dock and the cashier easily and quickly took care of us based on me pulling the item up in the app. Their price was exactly that of the manufacturer as well, without extra shipping costs, which is awesome! A few young men loaded it into our vehicle and we were on our way! They also offer a 5% Veteran discount, which is always appreciated! read more

Needed some leaders and hooks for a fishing trip. Picked up some a necessary Fly box and fly fishing tools of the trade. Fishing in Cancun and then jumping to Belize. Primarily here getting items for a couple surf rods I'm bringing for tarpon and maybe shark. Pulled out my list of flies and bought some extra Crazy Charlie shrimp presentations and a few set of Chartreuse poppers for Barracuda. Who knows what we'll be around us but going for Bonefish, Permit, Barracuda, Tarpon and Shark. Great selections and they are starting to get more Orvis products. The only disappointment was that their lead weights were bare and pretty much stripped, other than that, a great shop with helpful staff. Saw some compound bow targets ... eh, I'll leave that for another time though. read more

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Ladies, if you are interested in carrying 'heat' on the trail this winter to protect you from those two legged pests, visit Sportsman's Warehouse on Spenard. The customer service is excellent. Highly informative, not rushed, and best of all, women are treated as intelligent, responsible customers ( unlike other places I shopped). Furthermore, there is a variety of pistols from which to choose and reasonable prices. I was offered a 24 'hold' on the pistol that most interested me. This was nice as it allows one to shop around, or do some google research. I plan to return tomorrow and purchase that Smith and Wesson. read more

Always willing to help and answer questions. The employees actually want to help you out and not turn around when they see you might have a question. Parking lot is ample. Check out is usually pretty quick. Overall a great outdoor store on the South side of town right off the Highway. read more

I had a pretty pleasant gun buying experience here. The salesman wasn't as aggressive or necessarily as knowledgeable as some of the previous salespeople I interacted with in other stores throughout the city. But he was helpful. The inventory is decent. They may not be able to compete with the size or scope of a Cabela's or a Bass Pro but they may have what you're looking for since I would assume most people hit the latter two stores first. My purchase is a case in point. I had a specific gun in mind, which was sold out in the big box retailers but not here. The prices are reasonable. There's a noticeable markup from online prices but not by much. One has to expect everything in Alaska to cost more than the lower 48. 5% discount for law enforcement. read more

A very fine whiskey to cheers Sportsman's AK for finding great fishing rods for each of my family members! Now they can all enjoy my favorite hobby with me. Great place to find a good rod. read more

Sportsman's Warehouse - My sweatshirt from Sportsman's - Outdoor Gear Near Me - Anchorage, Alaska

Coming from CA. To Anchorage, AK and walking into an avid Elk Hunters dream sporting goods store, this is it for sure.They had everything I needed to buy at this location.The sales associate Pamela was helpful, polite and taught both my wife and I about the style of shoe she was looking for to buy.I will ask for Pamela the next time we are here. She needs a promotion as she is an excellent sales person. read more

Archery: I have been out of archery since 1979 when I crushed my hand and wanted to get back into it. My wife's never had a bow in her hands. Noel took time to help us both achieve our personal goals. Noel has been FANTASTIC with both of us! He seems to do this more from a love of the sport than as an employee. He guided us to make sensible purchases for our own specific needs and guided us each in line with our independent learning patterns. AS A 30+ YEAR MANAGER THIS IS THE EPITOME OF THE PERFECT EMPLOYEE! read more

Got a Pre Black Friday Sale ad in my email. Shopped it and my wife purchased a gun that said was in stock at the Anchorage store available for pickup that day. She paid with credit card online. Got an email that said it was ready for pickup. She went to the gun counter and manager Ian Tilman treated her like a moron. 1st told her those guns were for their black friday sale and she would have to wait for one to get shipped in. She showed him her email saying it was ready for pickup and we live over an hour away. He said online gun purchases have to have a gift card issued and she would have to wait a day or two. When she explained she paid with a credit card, got and email saying it was ready, they have it in stock, why does she have to come back days later. He then got real rude and said, let me explain it so you will understand. After he left for the day we seen another person get a gift card issued for an online purchased and he walked away with his gun. We ended up saying heck with it and bought the gun again with a credit card so we wouldnt have to drive an hour each way back to anchorage and now we have to deal with getting our online gun purchase credited back. Somehow I feel this manager has the power to get the gift cards issued, he just dint want to help my wife. Below is the the ad we shopped he said the item was reserved for black friday and our emails saying it is ready for pickup. What a horrible rude manager to deal with. read more

Sportsman's Warehouse - Emails confirming our order and telling us the order is ready for pickup. . - Outdoor Gear Near Me - Anchorage, Alaska

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Customer service is amazing, even the manager is hustling helping customers when it's not busy. They're friendly and always have what I need. Love the selection in Flyfishing and firearms. Prices are always matched to market retail value but I'll pay extra as long as customer service is A+ selection from entry level to high end expensive however I call it reliable. Great job guys and gals. read more

If you're looking for a great customer service experience, then Sportsman's Warehouse in Anchorage, Alaska is not the place to shop. From the moment I walked in you could tell the employees were not happy to be there and to help customers. They had a disinterested and apathetic attitude that was only further confirmed by my interaction with the associates in the footwear department. I went to the customer service counter to get assistance with an exchange and the associate who was sent over acted like she hated her job and customers. Not only did she seem uninterested in helping me, but she also didn't provide any meaningful assistance. I was disappointed and went back to the customer service counter to get my money back, only to be met with a customer service representative who made light of my experience and showed no concern for my dissatisfaction. It's a shame that Sportsman's Warehouse doesn't value customer service, as that's one of the most important aspects of any business. If you're looking for a great customer service experience, then you're better off spending your money somewhere else. The employees at Sportsman's Warehouse in Anchorage, Alaska clearly don't care about customers, and it shows in the way they interact with them. Save yourself the hassle and go somewhere else. read more

I've come a few times to peruse the many items from grills, to knife sharpeners, to winter boots. I find it odd that the females boots are more expensive than the males, but is it because we women shop more? I was irked but still paid the $125 for a pair of Kamiks. Great knowledgeable staff, from service to checkout. Will come again. read more

I was looking for an AR-15 platform rifle and I've been hearing about Sportsman's Warehouse so I finally checked it out. First impression, you can tell it's not a typical Basspro or Cabelas. They had big game heads on display and wasn't sure if they're remodeling or closing. The shelves were a bit bare, but then again it felt like a "going out of business" sale. I headed for the gun area and was quite surprised with the selections, pretty darn good: hand guns, shot guns, rifles, I think I even saw a .50 cal. (maybe). A gentleman with a long beard approached me and he was really nice and knowledgeable. I asked to see a Ruger AR-556, Windham .223/556, and Buschmaster. The man was telling me how he owns all three and explained how it shoots, pros and cons - really knowledgeable! They also have gun safes. I left the store contemplating on either a Ruger or a Windham. On my way out, I saw decently priced kayaks, hunting gears, fishing stuff, AND two or three types of cowboy boots---that I'm definitely buying soon. I really enjoyed browsing this place and I will come back to get my boots, rifle, and ammo. read more

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Awesome selection on everything! Nice sale's most every day. Staff is knowledgeable and helpful. I'd recommend everyone to stop by.

I have had a good experience with that team at Sportsman's Warehouse. They offer necessary gear for Alaska.

Brian, Callan and the team were outstanding with their friendly service and knowledgeable guidance preparing for my trip! For all your local sporting good needs you should definitely put Sportsman's at the top of your list! Thanks again to the team for all the help! read more

I had return an Ariat pullover that was not used and was charged $79.95. They had a makeshift tag when I bought, I'm sure because had been returned before with no tag is my guess. For some reason the girl that rang up my original order selected "footwear" for I'm assuming a manual entry due to their lack of a more appropriate tag. When I went to return, the unhelpful sales associate decided to just pick another item off my receipt as the return item which was less than what I paid for that item. Note to all that if they have a tag that does not identify the actual item make sure you have them acknowledge on the tag before you leave the store and make note on your receipt accordingly. I didn't buy footwear at all in this purchase. I won't be shopping here ever again, but thought I would share this as they have ALOT of makeshift tags on items in their store. read more

If they don't have it or can't get it for you they don't make it. This place has the right tools and the right people with the knowledge to help you with any outdoor experience. On my last trip I finally discovered the upstairs section with all of the tents, canoes, and kayaks. I never knew they made tents to be a shelter for an out house. I get so excited for salmon season every time I walk in to this place. The spring is a great time to go and get the clearance prices on things like boots and ice fishing tents. All the new stuff for summer is coming in and the deals are happening. I love the "bragging" board and the fishing updates at the front door. They sell fishing and hunting licenses as well. I believe their hours are 9-9 seven days a week. read more

Excellent one stop shopping for all your outdoor needs. Extremely helpful and knowledgeable staff and plenty off staff available to help. They carry affordable brands and high quality brands- all at excellent price. They have huge fishing and hunting boards with up to date detailed information. read more

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Great selection in this store. Customer service tho? I rang the dressing room button and a lady came over with the key. She looked at me and said with a stern voice "IT'S A VEST. Most people just put it on over their clothes." I explained I wanted to try it on without my bulky sweatshirt ... it was super odd and rude! read more

This was my first stop once I arrived in Alaska. Got a very durable raincoat here. Was looking for rainboots but opted not to get any. Was a bit surprised there were very few workers (if any) offering advice or help -- guess it's not an Alaska thing. But the place is pretty thorough and you know right away that this is not the typical Northeast "Sports Authority" or "Modell's" sporting goods shop. Good way to break into Anchorage. read more

This place is destined to be the next Covid-19 casualty. Went to buy a set of Lodge cast iron camp cookware and there were none (that's right zero) cashiers. I got in line behind approximately 10-12 other people waiting to check out at the customer service returns area. After about 15 minutes with a person needing to exchange something. There were probably 30 people in line. I watched as 4 people gave up and left. I was #5 to leave and who knows how many left after me. If you can't collect people's money, why not just shut the doors now. Needless to say Cabelas wins another round against the place. read more

All in all the service was great really friendly folks at fishing hunting and gun counter. Only negative thing I'd say is at archery the guy seemed to only really care about bragging about himself and his accomplishments. While treating a fellow archer like they didn't know what they were doing and openly stated in a joking manner "I will kick you" if this bow comes back to me in a broken manner. Honestly I don't think that's anywhere near a joke especially being a military veteran. As well as not truly paying attention to his work on a bow since the night I took my bow home I found the cables chafing which would have ended in a very bad and expensive repair. Since he disassembled the cable guide and put it back together which ultimately caused the bow cables to chafe together then somewhere in the near future to break. read more

Sale ad for a Beretta ARX 160 22 LR broke on 6-6-14. I went in the morning of 6-7. They were out and claimed they only received 4 or 5. They told me to check back, hoping to have more before the sale ended. No rain check was offered. I called on 6-13. Still out of stock. Asking for a rain check, I was told I'd have to speak with a manager. After holding for 5 minutes, a manager picked up. Someone else picked up in between, asked if he could help, then said yes, you need to speak to a manager. When the manager picked up, I explained the situation. He said no rain checks as they didn't know when they'd get them in again. One of the associates let slip that they had already written some rain checks, but it had to go through a manager. Is it called selective rain checking? What's behind running an ad for a product you don't have, can't get, and won't honor? Welcome Cabelas! read more

Sportsman's Warehouse - None in stock and no rain checks! - Outdoor Gear Near Me - Anchorage, Alaska

Huge lines and only one person running a register. Good selection but you'll wait forever to pay.

There are things I like about Sportsman Warehouse. They do have some cool stuff, dont' get me wrong. But the store is aging and their prices are high, which is a bad combo. The first time I visited the store, I was amused by the sheer volume of stuffed animals on dispaly. It's pretty impressive. But the store is dwarfed by the new Cabelas, and I think Sportsman Warehouse may be in trouble. What pissed me off in particular about SW is the service I didn't get at the gun counter. I went in looking for so direction. The salesman didn't give me much time, although he did offer a few suggestions on where I can get more info, but he didn't really give me much actual info. He also never once offered to let me see or hold a gun, which was a huge mistake. They also had no ammo, which is a real problem these days. There's no chance that I'll ever buy a gun from this place. The have a small selection and crappy customer service. So boo, hiss! I won't be buying from you, Sportsman Warehouse! read more

Pretty nice store. All the staff is super helpful and knowledgeable. If they don't know the answer, they find someone that does. Pricing is fair and the quality of their merchandise is great. Incredible selection of all facets of outdoor sportsman needs. Feels like you're shopping small local business Ryle but with a multitude of options. They carry top brands at middle of the road prices. Plus they're dog friendly and support military! Definitely a great asset to Anchorage. read more

Gun counter is the best. Great customer service- staff actually knows what they are talking about! Never pushy!

I get excited walking into the SW. I start thinking of what could make my outdoor adventures more comfortable, more active...and think of new pastimes I could invest in. Those kayaks are always taunting me! They have a fantastic selection of poles and reels, plus their customer service has always been very kind and helpful. SW also has the distinction of making me feel like I can afford to indulge in things, whereas REI has always given me a snobbish impression. Only thing I would suggest: when it's fishing season, I'd like them to update their 'status' boards on the hotspots a little more accurately. When it says it's 'hot' on Ship Creek for kings, they're lying :) Go to Deshka instead. read more

I went to Sportsman's in hopes of getting the basics on buying a shotgun for bear and home protection, plus the random invite on a bird trip. Joe, in firearms, was knowledgeable and helpful. He answered all of my amateurish questions and showed me all the options - Remingtons, Mossbergs and Weatherbys. If only Sportsman's was a better deal..I got the same Remington 870 Express for $60 less at Sports Authority. What the lack in discounts, they do make up in selection because Sportsman's has everything. I will buy other stuff here for the service. read more

My fiancé and I were in to pick up gifts for my Groomsmen. I wanted to hand pick them all a nice knife that suits what it is that they do. A couple hunters, A commercial fisherman, EMT and Pilots in my crew. The gentleman at the counter Trevor was fantastic he spent at least an hour with us going over everything I could possibly want and reaching in and out of the counter for the same thing a few times. I was undecided if I would walk away with a knife for me a well, I was eyeballing a CRKT Homefront. After spending all this time with us closing time rolled around and we had finally got everything we needed picked out. I figured the Homefront was getting phased out and Trevor was so knowledgeable and patient with us I'd snag the knife. Lucky for me and my fiancé this was only the start of the shine of how good the team at Sportsman's was. After checking out and swapping a few jokes with the cashier, my fiancé decided to use the restroom before we drove home. Sportsman's had locked up and were pretty much waiting for us to leave. The manager or lead came up to me and asked if we knew the man standing outside in the rain, never seen this man before in my life but apparently he said he knew me and my fiancé. Considering we moved here less then a year ago our friends and people we know is still limited. So instantly we assume the worst, my fiancé mentions he did more then a few laps around us at the knife counter but thought nothing of it, it is not uncommon for me and her to make a few laps around the store looking at everything. The Team offered to walk us out and as soon as we started towards the door with three of the Team members this man lost all interest in us. They walked us all the way to the car and ensured we left safely. There was a little bit of Parking lot maneuvering with this guy who did stop right behind our car momentarily before waiting to see what direction we were going to leave, but the Team getting us to the car made all the difference in the world if that situation were to have turned to the worst. Sportsman's Warehouse team went above and beyond not only inside the store but outside of it as well. I don't think we will be shopping anywhere else from now on. read more

Worst experience I've ever had. Customer service was degrading and belittling, they are untrained in the departments they work in, and they treat customers like tourists that know nothing (I'm a resident with over 15 years of experience in fishing and hunting). I will never go to another sportsman's warehouse again. Save yourself the headache and go to Cabelas instead. Cabelas has better prices on most everything and if your looking for firearms, just save yourself the time and money and go to Granny's guns or Alaska ammo (better prices by at least $25-50). I recommend management reevaluate their staff and customer service tactics. read more

Just had a very helpful man assist us in the fishing license/customer service area named Sam. He was very thorough, helpful and friendly. He should be recognized for his attentiveness and customer service. Thanks Sam. Go Cards! read more

As a NRA and 2nd amendment supporter, I would fully recommend against any firearm purchase from this establishment. The individual who assisted me in picking out my firearm was very demeaning, borderline racists and directly discriminating concerning my choice of outfit (I wear baggy jeans not sagging, large tshirt leather jacket etc, so he was making gangster remarks disparagingly so). I went ahead and went through about two hours of this until finding a firearm I was willing to settle for, more just to end the bad shopping experience this man presented. I'm an ex Airborne Ranger, grew up in the country on a farm hunting, I'm pretty sure my firearms experience tops their employee's, yet he treated me like I was some young thug wanna be shopping in an adult store.... I'm 33... Then to top it off, I was delayed on the background check, which happens to alot of people but here is the condemning part, the reason why to NEVER shop at this place again. Per the law, on the FBI website even, it states if the delay is longer than three days the firearm can be released to the purchaser. This is due to them having no right to prevent me from seeking means to protect myself without just cause. I haven't even had a speeding ticket in over a decade, much less anything similar. Per the manager at Sportsman's Warehouse, they will never release it until they hear back on the background check. I stopped calling after five other stores in Anchorage immediately stated not only that they will release it if it's delayed more than three days, but they were aghast that Sportsman's Warehouse wouldn't. BOTTOM LINE, HORRIBLE CUSTOMER SERVICE AND VIOLATORS OF THE 2ND AMENDMENT!! read more

Prices and selection in the guns department are good. The staff was helpful in selecting a 22 rifle that would be a good fit for my 2 daughters. I also looked at trail guns and intend to go back when it is time to make that purchase. read more

Do you want horrible advice? If so, come here! Seriously, I have gotten some really bad tips from the "sales" team here. Go to the local shops OR be a sucker!!! read more